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  • 16 Apr 2018
  • Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

health, career—that an industry is evolving around motivating people to be smarter about their choices. The problem: solutions created by these researchers and other behavioral scientists, such as incentives to remind health care shoppers... View Details
Keywords: by Rachel Layne; Consulting; Retail
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

Clean Hands: The Moral Psychology of Indirect Agency Authors:Neeru Paharia, Karim Kassam, Joshua Greene, and Max Bazerman Publication:Organizational Behavior and Human Decision Processes (in press) Abstract... View Details
Keywords: Martha Lagace
  • 04 Mar 2014
  • First Look

First Look: March 4

Organizational Psychology and Organizational Behavior Psychological Safety: The History, Renaissance, and Future of an Interpersonal Construct By: Edmondson, Amy C., and Zhike Lei Abstract—Psychological safety describes people's... View Details
Keywords: Sean Silverthorne
  • Web

Research Resources - Doctoral

sources, designing your study, deciding which statistical methods to employ, interpreting results, and writing a statistical program. Behavioral Research Services Harvard Business School’s Behavioral... View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

credulity, and perverse incentives and suspect behavior on the part of issuers, rating agencies, and borrowers. Cross-cultural Research in Organizational Behavior Authors:Heidi K. Gardner and P. Christopher... View Details
Keywords: Martha Lagace
  • 16 Aug 2016
  • First Look

August 16, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51481 The Value of Trading Relationships in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading relationships shape their trading View Details
Keywords: Sean Silverthorne
  • March–April 2014
  • Article

Do Bonuses Enhance Sales Productivity? A Dynamic Structural Analysis of Bonus-Based Compensation Plans

By: Doug J. Chung, Thomas Steenburgh and K. Sudhir
We estimate a dynamic structural model of sales force response to a bonus based compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity... View Details
Keywords: Performance Productivity; Salesforce Management; Compensation and Benefits
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  • 08 Dec 2006
  • Working Paper Summaries

When Learning and Performance are at Odds: Confronting the Tension

Keywords: by Sara J. Singer & Amy C. Edmondson

    Sandra J. Sucher

    Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details

    Keywords: apparel; banking; brokerage; clothing; fashion; financial services; furniture; hotels ＆ motels; retail financial services; retailing; service industry
    • Web

    2023 Reunion Presentations - Alumni

    Behavioral Finance and Financial Stability Project, have made tremendous strides in predicting financial market crashes, panics, and crises. Participants left this session understanding the state of the art in identifying financial market... View Details
    • 04 Mar 2024
    • Research & Ideas

    Want to Make Diversity Stick? Break the Cycle of Sameness

    that diversity is good overall.” What’s driving these decisions? Chang speculates that a behavioral phenomenon known as “loss aversion,” in which people focus on avoiding losses rather than reaping potential gains, might be influencing... View Details
    Keywords: by Michael Blanding
    • 2011
    • Book

    The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work

    By: Teresa M. Amabile and Steve J. Kramer
    The most effective managers have the ability to build a cadre of employees who have great inner work lives-consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine... View Details
    Keywords: Creativity; Interpersonal Communication; Employee Relationship Management; Leadership; Performance Effectiveness; Emotions; Motivation and Incentives; Groups and Teams; Collaborative Innovation and Invention; Innovation Leadership; Working Conditions; Management Practices and Processes; Management Skills; Mission and Purpose; Organizational Culture; Performance Productivity; Attitudes; Behavior; Happiness; Perception; Trust; Time Management; Resource Allocation; Business or Company Management; Goals and Objectives; Managerial Roles
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    • June 2020
    • Article

    Real-time Data from Mobile Platforms to Evaluate Sustainable Transportation Infrastructure

    By: Omar Isaac Asensio, Kevin Alvarez, Arielle Dror, Emerson Wenzel, Catharina Hollauer and Sooji Ha
    By displacing gasoline and diesel fuels, electric cars and fleets reduce emissions from the transportation sector, thus offering important public health benefits. However, public confidence in the reliability of charging infrastructure remains a fundamental barrier to... View Details
    Keywords: Environmental Sustainability; Transportation; Infrastructure; Behavior; AI and Machine Learning; Demand and Consumers
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    • 04 Mar 2019
    • What Do You Think?

    What’s the Antidote to Surveillance Capitalism?

    control of human behavior by totalitarian government, replacing human hopes, emotions, and even relationships with an “inside out” dominance over View Details
    Keywords: by James Heskett; Advertising; Consumer Products
    • 08 Sep 2014
    • Research & Ideas

    The Strategic Way To Hire a Sales Team

    with engineering on custom applications, and up-selling or cross-selling additional services. Allocation of sales talent should change. Focus on behaviors in selection. In many firms, this means upgrading assessment skills. Managers are... View Details
    Keywords: by Carmen Nobel
    • Web

    Our Team - Impact Investments

    her Ph.D. in sociology at Stanford University and served as a lecturer and researcher in organizational behavior and human resources management at the Stanford Graduate School of Business. Leslie Jeng... View Details
    • Blog

    What Can You Do to Foster Gender Equity?

    to distributing assignments, to managing performance and promotions. Undermine stereotypes. If you're a man, model behavior that makes it safer for all men—and all people—to lean into caregiving. Take your full parental leave, for... View Details
    • 28 Apr 2015
    • First Look

    First Look: April 28

    from CEOs to frontline workers commits preventable mistakes-for example, underestimating how long it will take to finish a project or focusing too much on information that supports their current view. It is extraordinarily difficult to rewire the View Details
    Keywords: Sean Silverthorne
    • 26 Jan 2016
    • First Look

    January 26, 2016

    disclosure. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50424 forthcoming American Economic Review: Papers and Proceedings Productivity and Selection of Human Capital with Machine Learning By: Chalfin, Aaron, Oren... View Details
    Keywords: Sean Silverthorne
    • 05 Jul 2012
    • What Do You Think?

    Why Is Trust So Hard to Achieve in Management?

    Summing Up Do Managers Take Trust for Granted? Trust is a big issue these days judging from the volume of responses to this month's column. Its importance in management is agreed on. There is a long list of behaviors that can damage it.... View Details
    Keywords: by James Heskett