Publications

07 Sep 2010
News

China: Looking beyond the boom

18 Aug 2017
Op-Ed

Op-Ed: Courageous Leader Triggers a Moral Revolt of CEOs Against Trump

Nothing like this has happened in 50 years. Forty-three CEOs of major American corporations revolted against President Trump this week, which led to the shutdown of two presidential advisory councils. In so... View Details

Keywords: by Bill George

05 Sep 2019
News

Making the Right Technical Hire

January 2011 (Revised May 2011)
Case

Paydiant

By: Jose B. Alvarez, Elizabeth C. Williamson and James Weber

Kevin Laracey, founder of Paydiant, needed to figure out how to launch a payment processing company with a new technology based on smart phones. Consumers had increasingly turned to electronic payment methods such as credit cards and debit cards to make purchases.... View Details

Keywords: Entrepreneurship; Credit Cards; Product Marketing; Product Launch; Market Entry and Exit; Industry Structures; Business and Stakeholder Relations; Cooperation; Technology Adoption; Retail Industry

July 2016 (Revised January 2019)
Case

Cyber Breach at Target

By: Suraj Srinivasan, Lynn S. Paine and Neeraj Goyal

In November and December of 2013, Target Corporation suffered one of the largest cyber breaches to date. The breach that occurred during the busy holiday shopping season resulted in personal and credit card information of approximately 110 million Target customers... View Details

Keywords: Safety; Credit Cards; Customer Relationship Management; Internet and the Web; Governing and Advisory Boards; Crisis Management; Retail Industry

06 May 2015
Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

houses and art dealers. “From a business school point of view, there's a contradiction where the art market seems illogical or strange because it turns on its head some of the... View Details

1980
Other Unpublished Work

Condominium Conversion in Massachusetts: An Evaluation of its Benefits and Costs

By: Dutch Leonard, J.F. Kain and K.E. Case

Keywords: Housing; Cost vs Benefits; Massachusetts

Person Page

Presentations and Government Testimony

By: Robin Greenwood

Activist Investors

Prepared testimony before the Subcommittee on Railroads, Pipelines, and Hazardous Materials; Committee on Transportation and Infrastructure; US House of... View Details

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

cities—Baltimore, Boston, Detroit, New York, and Washington, DC—to see how hundreds of thousands of street blocks changed over time. By cross-referencing the Streetchange values with other demographic data,... View Details

Keywords: by Michael Blanding; Real Estate

08 Sep 2022
News

Readying for Residence

07 Dec 2012
News

Demand, prices rise for Bay State homes

07 Jan 2002
What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

banking and credit card transactions, and 68% would agree to the adoption of a national identification system for all U.S. citizens. Clearly, the behavior of U.S. citizens and... View Details

Keywords: by James Heskett

March 2009 (Revised June 2010)
Case

Neck & Neck: Leveraging the Club Neck Information

Commercial Director Prado wonders how to leverage the loyalty card information to prepare the fall 2008 budget. The case discusses the value of subjective and objective information for profit-planning purposes. Spanish children's apparel retailer Neck & Neck uses... View Details

Keywords: Customer Relationship Management; Profit; Knowledge Use and Leverage; Marketing; Consumer Behavior; Retail Industry