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- All HBS Web (622)
- Faculty Publications (85)
- 30 Jun 2015
- First Look
First Look: June 30, 2015
in support of eight things that great service leaders know and do. Great service leaders know that (1) leading a breakthrough service is different, and they take steps to ensure repeated memorable service encounters; (2) customers buy View Details
Keywords: Carmen Nobel
- 01 Jun 2014
- News
Screen Saver
the consumer.'" Odd as it sounds, the customer has not been a historical focus for the movie theater industry. As Ramsey points out, the business got going in the 1930s and 1940s, when it was typical for one print of a movie to be... View Details
- 28 Aug 2007
- First Look
First Look: August 28, 2007
superior innovation performance. Yet despite this need, there is little guidance on how to develop or deploy this ability. This article describes the results of a study to understand the strategies and practices used by firms that achieve... View Details
Keywords: Martha Lagace
- 18 Jun 2007
- Op-Ed
Leveling the Executive Options Playing Field
nature, and extent of the resulting book-tax difference; and the policy reasons for continuing or ending the stock option book-tax difference. Here is Desai's summary statement to the subcommittee with a link to his full testimony.... View Details
Keywords: by Mihir Desai
- 02 Aug 2010
- Research & Ideas
Modern Indian Art: The Birth of a Market
texts. As a result the market for modern Indian art converged on shared expectations of value among buyers and sellers. Consequently, we found that pre-auction estimates of the value of a given work made by auction houses became narrower,... View Details
Keywords: by Sean Silverthorne
- 01 Dec 2016
- News
Alumni Books of 2016
the arguments of economists like Paul Krugman and Joseph Stiglitz offering remedies for income inequality. Drawing on a historical study of the ebbs and flows of the US economy, he proposes ways to grow the economy faster, which will... View Details
- 15 Feb 2011
- First Look
First Look: Feb. 15
coverage of the government's corruption scandals by 0.23 of a front page per month, or 18% of a standard deviation in coverage. The results are robust to the inclusion of newspaper, month, newspaper president, and individual-corruption... View Details
Keywords: Sean Silverthorne
- 22 Nov 2017
- News
How to Build a Winning Culture on a Losing Team
everybody has their own ways to cope, but by time I pull into my driveway I'm happy and ready to go. What we've done differently in this office—because we've had some pretty historic losings. I'm gonna say office. I'm sitting in Camden,... View Details
- Web
Engineering Meets Advocacy: Driving Innovation in Women’s Health - Blog: Health Supplement
Blog Blog Health Care and Life Science at HBS Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Blavatnik Fellow Author Blavatnik Fellowship Team Author Executive Education Author HBS Partners Author HBS Staff Author... View Details
- 01 Jun 2022
- News
Blissful Thinking
good news: They got everything they wanted,” Brooks said. “Here’s the bad news: They wanted the wrong thing. The result is that they’re not as happy as they could be. We need to teach a class on happiness,” Brooks concluded. A social... View Details
Keywords: Dan Morrell; illustration by Dan Winters
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
bringing them to market. Though this article presents the three diagnostics linearly, they are rarely conducted in a linear fashion. Teams or individuals searching for disruptive opportunities can start with any of them. The results of... View Details
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
footprint. I realize that not every company can make a commitment like Unilever's, but there are enormous opportunities for companies in tightening up processes. Many of the environmental challenges we face are a result of assuming that... View Details
Keywords: by Staff
- 17 May 2004
- Research & Ideas
Why We Don’t Study Corporate Responsibility
the causes of those violations and potential remedies. Restoring a healthy balance in how scholars conceive of business may provide one component of a remedy. Scholarly attention to ethics and values does indeed have an impact on business leaders' self-conception and... View Details
Keywords: by Manda Salls
- 04 Jan 2012
- First Look
First Look: January 4
nonfinancial information that has not yet been provided. Globalization and Beauty: A Historical and Firm Perspective Author:G. Jones Publication:EurAmerica 41, no. 4 (December 2011) Abstract This paper uses the beauty industry to explore... View Details
Keywords: Carmen Nobel
- 24 Jul 2007
- First Look
First Look: July 24, 2007
particular, the ability to collaborate with partners to achieve superior innovation performance. Yet despite this need, there is little guidance on how to develop or deploy this ability. This article describes the results of a study to... View Details
Keywords: Martha Lagace
- 01 Dec 2008
- News
Business at the Summit
Paulson (MBA ’70) announced a plan to inject $250 billion into the nation’s banks, a painfully ironic twist for a free-market Republican administration, signaling a turning point in postwar American economic history. Against this backdrop of View Details
- 01 Sep 2017
- News
City of Dreams
leave the fighting, and Sri Lanka, behind. And he did, enrolling at Hampton University, a historically black school in Virginia that he picked for the rigor and selectiveness of its architecture program. “I’d be asked why I was there,” he... View Details
- 29 Apr 2008
- First Look
First Look: April 29, 2008
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=508049 Avaya (C): Implementing Demand Generation in Brazil Harvard Business School Supplement 508-050 Supplements the (A) case. Purchase this supplement:... View Details
Keywords: Martha Lagace
- 17 Jun 2002
- Research & Ideas
Entrepreneurship in Asia and Foreign Direct Investment
Chinese controlling much of the economy and Malays controlling the politics. The economic and political inequities would culminate in a large-scale riot in 1969, in which racially motivated attacks resulted in thousands of deaths. Thus,... View Details
Keywords: by Martha Lagace
- 19 Jun 2022
- Blog Post
Celebrating our Student Fathers
your experience is the result of how you choose to prioritize them. As a new dad, I have decided to prioritize time with family at the very top of my list and it has been great! I am confident that I will look back years from now and... View Details