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  • September 1987 (Revised October 1987)
  • Background Note

The Job of the General Manager

By: James L. Heskett
Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
Keywords: Experience and Expertise; Policy; Recruitment; Working Conditions; Managerial Roles; Resource Allocation; Mission and Purpose; Performance Evaluation; Strategy; Value
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Heskett, James L. "The Job of the General Manager." Harvard Business School Background Note 388-035, September 1987. (Revised October 1987.)
  • 19 Sep 2021
  • News

Kominers’s Conundrums: Jigsaw Puzzles From Famous Quotes

  • September 8, 2015
  • Article

Making Better Decisions in Your Family Business

By: Josh Baron, Rob Lachenauer and Sebastian Ehrensberger
Family businesses face complex decisions, from CEO succession to business strategies. A "four-room" model helps structure decision-making in these businesses: Owner Room (ownership goals and board election), Board Room (performance monitoring and CEO appointment),... View Details
Keywords: Family Business; Decisions; Business Strategy; Goals and Objectives; Management Succession; Talent and Talent Management
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Baron, Josh, Rob Lachenauer, and Sebastian Ehrensberger. "Making Better Decisions in Your Family Business." Harvard Business Review (website) (September 8, 2015).
  • November 2016 (Revised September 2018)
  • Case

Elon Musk's Big Bets

By: David B. Yoffie, Eric Baldwin and Brandon Kaufmann
Between late 2014 and late 2016, Tesla CEO Elon Musk undertook several major, and risky, initiatives that would dramatically expand the scale and scope of Tesla’s business. In late 2014, Tesla began construction on a $5 billion “gigafactory” that would manufacture... View Details
Keywords: Electric Vehicles; Batteries; Solar Power; Strategy; Execution; Technology; Space Flight; Tesla; SolarCity; SpaceX; Elon Musk; Information Technology; Risk and Uncertainty; Expansion; Renewable Energy; Investment; Manufacturing Industry; Green Technology Industry; Auto Industry; Aerospace Industry; Battery Industry
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Yoffie, David B., Eric Baldwin, and Brandon Kaufmann. "Elon Musk's Big Bets." Harvard Business School Case 717-431, November 2016. (Revised September 2018.)
  • 08 Oct 2014
  • Working Paper Summaries

The Federal Reserve’s Abandonment of Its 1923 Principles

Keywords: by Julio J. Rotemberg; Banking; Legal Services
  • 08 Oct 2019
  • Blog Post

Balancing Act: Kate Eberle Walker’s Action Plan for C-suite Diversity

special-education company in early 2019. “You have to be very deliberate and proactive to achieve this,” says Eberle Walker, who set and accomplished the same goal in a previous CEO role. “But it is important. Business needs gender... View Details
Keywords: Entrepreneurship
  • May 2015
  • Case

Pricing in a Digital World (2015)

By: John Gourville
Dynamic pricing, especially as practiced by Uber and Lift, seems to be all the rage. In this case, we look at five interesting applications of dynamic price and price customization, each made possible by advances in digital technology. These range from the online... View Details
Keywords: Pricing; Marketing; Dynamic Pricing; Price Customization; Information Technology; Price; Entrepreneurship; Customization and Personalization; Product Marketing
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Gourville, John. "Pricing in a Digital World (2015)." Harvard Business School Case 515-104, May 2015.
  • May 2019
  • Supplement

Kjell and Company: Motivating Salespeople with Incentive Compensation (C)

By: Doug J. Chung
Kjell & Company was a Swedish retail electronics chain. The company’s products consisted of home electronics and accessories. The company was noted for its excellent customer service and a fair “one-for-all” HR policy. Historically, the salespeople had been compensated... View Details
Keywords: Salesforce Management; Compensation and Benefits; Change Management; Behavior; Electronics Industry; Sweden
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Chung, Doug J. "Kjell and Company: Motivating Salespeople with Incentive Compensation (C)." Harvard Business School Supplement 519-095, May 2019.
  • August 2023
  • Case

Constellation Pharmaceuticals: Corporate Development at a Novel Therapeutic Company

By: Satish Tadikonda and Brad Prosek
Constellation Pharmaceuticals was a company focused on epigenetic therapies for cancer patients. Despite a promising start and an early deal with a leading biopharma company, the company weathered twin setbacks in the end of a major research collaboration and the... View Details
Keywords: Mergers and Acquisitions; Health Care and Treatment; Organizational Change and Adaptation; Research and Development; Business Strategy; Partners and Partnerships; Goals and Objectives; Pharmaceutical Industry; United States
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Tadikonda, Satish, and Brad Prosek. "Constellation Pharmaceuticals: Corporate Development at a Novel Therapeutic Company." Harvard Business School Case 824-032, August 2023.
  • August 2011
  • Supplement

Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011

By: David A. Garvin
MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details
Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Service Industry; India
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Garvin, David A. "Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011." Harvard Business School Video Supplement 312-703, August 2011.
  • February 2008
  • Supplement

EFI, Inc. (B)

By: David B. Godes and Lauren Barley
This is a follow-on case to EFI, Inc. (A). It reports on Dean Mills' decision to implement a new compensation approach that pays 25% of salespeople's bonus, based on their individual sales of software add-on products. He also recommends making public each salesperson's... View Details
Keywords: Motivation and Incentives; Salesforce Management; Compensation and Benefits; Information Technology Industry
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Godes, David B., and Lauren Barley. "EFI, Inc. (B)." Harvard Business School Supplement 508-045, February 2008.
  • 25 Apr 2022
  • Video

Lab to Market: Course Overview with Professor Kyle Myers

  • Article

Using the Balanced Scorecard for Successful Health Care M&A Integration

By: Robert S. Kaplan
The failure of merged organizations to achieve stated goals is commonplace. In health care, the challenge is exacerbated by the industry’s third-party payer system and multiple stakeholders, especially the physicians in the merging entities. This article describes how... View Details
Keywords: Health Care and Treatment; Mergers and Acquisitions; Integration; Balanced Scorecard
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Kaplan, Robert S. "Using the Balanced Scorecard for Successful Health Care M&A Integration." NEJM Catalyst (May 21, 2020).
  • April 2005 (Revised May 2005)
  • Case

New England Patriots, The: Making the Team

Examines the organizational strategy of a professional football team that contributed to the team's sustained success. Considers several aspects of the team's "blueprint" with respect to players: recruitment, retention, task structure, training, culture, and... View Details
Keywords: Motivation and Incentives; Groups and Teams; Sports; Compensation and Benefits; Sports Industry; New England
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Beaulieu, Nancy D., and Aaron Zimmerman. "New England Patriots, The: Making the Team." Harvard Business School Case 905-011, April 2005. (Revised May 2005.)
  • 25 Apr 2014
  • News

Harvard Business School Announces Fundraising Campaign

  • 01 Jun 2015
  • News

Q&A With Harvard Professor Sunil Gupta

  • April 2010
  • Case

METRO Cash & Carry in China, 2010

By: Tarun Khanna and David Lane
International wholesaler METRO Cash & Carry in 2010 had little choice but to expand swiftly in Asia to facilitate growth beyond its increasingly mature markets in Western Europe. China was of particular note to MCC, but the company had broken even there only in 2008... View Details
Keywords: Expansion; Business Growth and Maturation; Business Strategy; Strategic Planning; Growth and Development Strategy; Organizational Change and Adaptation; Retail Industry; China
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Khanna, Tarun, and David Lane. "METRO Cash & Carry in China, 2010." Harvard Business School Case 710-448, April 2010.
  • November 2005 (Revised March 2006)
  • Case

Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition

By: Ray A. Goldberg and Kerry Herman
Nestle is the largest milk firm in the world. For over a century, it has developed a milk model procurement program that improved the well-being of the small-scale farmer and the ultimate consumer. Can it partner with other firms and institutions to make even greater... View Details
Keywords: Development Economics; Value Creation; Programs; Partners and Partnerships; Food and Beverage Industry
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Goldberg, Ray A., and Kerry Herman. "Nestle's Milk District Model: Economic Development for a Value-Added Food Chain and Improved Nutrition." Harvard Business School Case 906-406, November 2005. (Revised March 2006.)
  • May 1994 (Revised July 1995)
  • Case

Taco Bell--1994

By: Leonard A. Schlesinger
Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991). To realize such growth, Martin embraces a philosophy of continual change. The implications for Taco Bell are dramatic... View Details
Keywords: Information Technology; Food; Organizational Structure; Organizational Culture; Human Resources; Brands and Branding; Organizational Change and Adaptation; Goals and Objectives; Change Management; Expansion; Business Growth and Maturation; Communication; Growth and Development Strategy; Retail Industry; Food and Beverage Industry; United States
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Schlesinger, Leonard A. "Taco Bell--1994." Harvard Business School Case 694-076, May 1994. (Revised July 1995.)
  • 2023
  • Chapter

Private Equity Financing

By: Victoria Ivashina
The goal of this chapter is to understand the common practices of PE funds’ structure and funding. The chapter covers three topics. First, it gives an overview of the traditional private equity (PE) financing structure; then, it discusses other investment vehicles like... View Details
Keywords: Trends; Private Equity; Investment Funds
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Ivashina, Victoria. "Private Equity Financing." Chap. 4 in Private Equity and Entrepreneurial Finance. 1, edited by B. Espen Eckbo, Gordon M. Phillips, and Morten Sorensen, 139–160. Handbook of the Economics of Corporate Finance. Elsevier BV, 2023.
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