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  • March 2003
  • Case

Zara

Fashion retailer ZARA has achieved spectacular growth via a distinctive design-on-demand operating model. This case describes this model and outlines a number of challenges facing the company, with a particular emphasis on its international expansion. Includes color... View Details
Keywords: Business Model; Globalized Firms and Management; Production; Order Taking and Fulfillment; Fashion Industry; Retail Industry
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  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

What managers must take away from this book is that the jobs in their organization will only be fulfilling to their employees if they provide opportunities to reasonably satisfy all four drives. Jobs must be designed so that people can... View Details
Keywords: by Sean Silverthorne
  • April 2021
  • Supplement

Buy Online, Pickup in Store: CEO Supplement

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella CEO Sylvia Coparella must assess the impact of the company’s Buy Online, Pickup in Store (BOPS) program on her company’s overall sales. To do so, she must review analyses of both e-commerce and brick-and-mortar sales data and compare the... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
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  • 09 Apr 2018
  • Blog Post

Is Business School Right for You?

passionate about storytelling. As an undergraduate, I studied English literature and art history, never once thinking that an MBA degree would be relevant to me. Today, many years later after a successful and fulfilling career as a... View Details
  • Portrait Project

M. Monique McCloud-Manley

husband will never doubt my unwavering commitment to our marriage Raise children that will understand that there are no shortcuts to any place worth going Never use a lack of money as an excuse for not fulfilling my dreams Learn to give... View Details
  • Profile

Frank Mycroft

For Frank Mycroft, business management really is rocket science. A self-confessed Star Trek fan, Frank fell in love with "the final frontier" early in life and fulfilled his obsession with not one, but two advanced degrees from... View Details
  • 24 Apr 2014
  • News

Revamping the corporate tax code could improve America’s competitiveness and living standards

the corporate tax rate, a new tax policy fostering innovation, and an end to taxes on active foreign income. Desai stresses that, for reforms to be effective, corporations must view tax obligations as serious social responsibilities. Any statement of corporate values... View Details
  • 01 Mar 2006
  • News

Robots to the Rescue

STANDING TALL: Mountz flanked by colleagues Raffaello D'Andrea (left) and Pete Wurman. PHOTO BY ERIK JACOBS/BOSTON GLOBE Order fulfillment will never be the same if Mick Mountz (MBA ’96) has his way. Distribution centers typically rely on... View Details
Keywords: robotics; Architectural, Engineering, and Related Services; Professional Services
  • July 1994 (Revised August 1994)
  • Case

Pacific Bell: Centrex Reengineering

Describes the redesign and rollout of the new order-fulfillment process for a flagship product at Pacific Bell. Pacific Bell is one of the Regional Bell Operating Companies comprised of seven regional business units. Rather than implement the new process, roles, and... View Details
Keywords: Organizational Change and Adaptation; Change Management; Information Technology; Order Taking and Fulfillment; Telecommunications Industry
Related
  • Web

UrSure, Inc. wins 2016 New Venture Competition Social Enterprise Track | Social Enterprise | Harvard Business School

UrSure, Inc. wins 2016 New Venture Competition Social Enterprise Track More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager... View Details
  • Web

Tomato Jos 2014 social enterprise track Runner-Up | Social Enterprise | Harvard Business School

Tomato Jos 2014 social enterprise track Runner-Up Mira Mehta More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she... View Details
  • Web

The Entrepreneurial Journey through NVC | Social Enterprise | Harvard Business School

The Entrepreneurial Journey through NVC More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that she read an HBS case... View Details
  • Web

Making an Impact | Social Enterprise | Harvard Business School

Making an Impact Multiple Students Topics Business for Social Impact More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended... View Details
  • Web

HBS NVC: One Simple Idea Can Change Everything | Social Enterprise | Harvard Business School

HBS NVC: One Simple Idea Can Change Everything Multiple Students More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that... View Details
  • Web

Flare Wins 2017 New Venture Competition Social Enterprise Track | Social Enterprise | Harvard Business School

Flare Wins 2017 New Venture Competition Social Enterprise Track More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was fulfilling her summer internship at NPR, her manager recommended that... View Details
  • 25 Apr 2014
  • News

King of his castle

After a foray working in the modern worlds of consulting and wireless technology, George Appling (MBA/MPA 1998) fulfilled a promise he'd made to himself. "Once I hit 40, I wanted to make sure I was spending my time on something I loved."... View Details
  • 01 Dec 2004
  • News

Campaign Success Continues

The generous gift for the School’s doctoral programs fulfills an important need at HBS and will have a far-reaching impact. “We are grateful to the thousands of alumni and friends who generously have supported the campaign,” said Dean Kim... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 30 Nov 2021
  • Blog Post

Searching for Professional Passion Through My VC Summer Internship

adversity to make it to HBS, from working from a young age to support their families to staring down incoming enemy fire while defending their countries. In contrast, I feel I’ve lived a relatively privileged life. It's possible to find passion and View Details
  • Portrait Project

Peter Tynan

all share the same dream for a happy life. I am saddened that not all those watching the sunset will have their dreams fulfilled – because of deep poverty, conflict, inequality and all levels of struggle to get through the day. There are... View Details
  • Web

Summer Fellowship Enables Student Entrepreneur to Launch Startup | Social Enterprise | Harvard Business School

Summer Fellowship Enables Student Entrepreneur to Launch Startup Tess Brooks Job Title Founder, Confi LLC Location Boston, MA, USA Topics Social Entrepreneurship More Impact Stories A Pathway to Pursue Aspirations Mizuho Kanai 2018 While Mizuho Kanai (MBA 2018) was... View Details