Food Retail Franchising - Publications - Faculty & Research

May 1994 (Revised July 1995)
Case

Taco Bell--1994

Taco Bell CEO, John Martin, boldly proclaims a growth goal of 200,000 points of access by the year 2000 (the company had approximately 3,600 in 1991). To realize such growth, Martin embraces a philosophy of continual change. The implications for Taco Bell are dramatic... View Details

Keywords: Information Technology; Food; Organizational Structure; Organizational Culture; Human Resources; Brands and Branding; Organizational Change and Adaptation; Goals and Objectives; Change Management; Expansion; Business Growth and Maturation; Communication; Growth and Development Strategy; Retail Industry; Retail Industry; United States

Citation

Find at Harvard

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

teams; the worst-performing franchises have the first picks in the league's annual draft of college players; and salary caps help ensure that wealthier teams can't just buy up all the best players. A congressional partial exemption from... View Details

Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Mar 2007
News

The Winning Season

1948. After selling the Browns in 1951 (the franchise eventually became the Baltimore Orioles), Bill DeWitt worked for the New York Yankees and Detroit Tigers before the Cincinnati Reds hired him as general manager in 1961. His success... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

Thomas S. Monaghan

Monaghan founded the second largest pizza retailer in the United States. He discovered an effective new formula for Domino’s pizza, simplified the menu, limited toppings and pizza sizes, and concentrated on making deliveries in record... View Details

Keywords: Food & Tobacco

07 Dec 1999
Research & Ideas

Henry Heinz and Brand Creation in the Late Nineteenth Century

products and brand. Standardized, branded condiments, the entrepreneur realized, would be affordable to large numbers of urban Americans. These goods would also be appealing. As cities expanded, fewer households had access to their own View Details

Keywords: by Nancy F. Koehn

01 Apr 2001
News

Making A Difference: HBS Club of Puget Sound Reaches Out to Young Alumni

Northwest Harvest, Washington’s largest food bank, to help distribute food to people in need in Seattle. “It’s important for the club to give back to the community,” notes Kwiker, who also feels the event... View Details

Keywords: Elena N. Berg; Miscellaneous Store Retailers; Miscellaneous Store Retailers

Profile

Mallika Ahluwalia

school system, Mallika accepted her first international development challenge. Working in a small team, Mallika helped run a United Nations World Food Program project in Namibia that fed 90,000 AIDS-affected orphans. "I got closely... View Details

20 Apr 2021
Blog Post

Leadership In Challenging Times: Thierry Ibri (MBA 1997)

access to food because stores were destroyed or closed for safety. Transportation was shut down. We had to identify partners and mobilize distribution very rapidly. And not just food, but diapers, baby formula, toilet paper. Collaboration... View Details

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Southwest Airlines, for instance, has continued as a legendary US-based service provider since its inception in 1971, IKEA of Sweden has evolved to teach the world’s retailers about the power of a well- defined and well-executed service... View Details

Keywords: by Jim Aisner; Retail

15 Mar 2016
First Look

March 15, 2016

intelligent software for efficient order delivery, and a customer friendly online interface. Ocado's customer base had expanded beyond the wealthy to include middle-income consumers; even with a delivery charge, grocery shopping through Ocado was, in many cases, as... View Details

25 Feb 2020
News

Beyond the Plastisphere

schedule. (In 2018, S’well distributed bottles to every public high school student in New York City, where the company is headquartered, displacing as many as 54 million single-use plastic bottles in one fell swoop. The company also recently expanded its offerings to... View Details

Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing

24 Feb 2009
First Look

First Look: February 24, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=209029 The Restructuring of Daiei Harvard Business School Case 209-060 In 2004, the Industrial Revitalization Corporation of Japan (IRCJ) was given the task of restructuring Daiei, one of the largest... View Details

Keywords: Martha Lagace

December 2017
Supplement

Bega Cheese: Bidding to Bring Vegemite Back Home

By: Benjamin C. Esty and Lauren G. Pickle

In January 2017, the leadership team of Bega Cheese—the Australian dairy company—was considering a bid for Mondelēz International’s Australia and New Zealand (ANZ) grocery business which included several leading consumer brands (Vegemite—the iconic Australian spread,... View Details

Citation

Purchase

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Companies you describe as crippled by denial include the supermarket chain A&P, the retail conglomerate Sears, and the short-lived delivery experiment Webvan. How did these companies succumb to denial? A: To paraphrase Tolstoy, every... View Details

Keywords: by Martha Lagace; Retail; Retail; Retail

14 Sep 2015
Research & Ideas

Rewriting the Rules of Service Competition

well. As a result, these organizations staff very carefully, hiring for attitude and then training for skills, whether the business is fast food or cutting-edge medical organizations such as the Mayo Clinic. These are not good places to... View Details

Keywords: by James Heskett, W. Earl Sasser & Leonard A. Schlesinger; Retail

15 Apr 2014
First Look

First Look: April 15

working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2302589 Cases & Course Materials Harvard Business School Case 514-022 Tesco Group Food In 2010, the world's third largest retailer... View Details

Keywords: Sean Silverthorne

03 Jan 2017
First Look

January 3, 2017

broadly available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52046 October 2016 Business History Review The Rise of Synthetic Colors in the American Food Industry, 1870–1940 By: Hisano, Ai Abstract—This article... View Details

Keywords: Carmen Nobel

Web

Kresge Way | About

ideas with peers, scholars, and business practitioners from across the globe. Before Kresge, food service was located at Cowie Hall, a temporary structure built by the US Navy and sold to the School after World War II. Kresge was a... View Details

28 Mar 2017
First Look

First Look at New Research, March 28

marketing organization, selling 46 products, including pouched milk, cheese, butter, ice cream, and infant food through a million retailers across the country, and is the market leader in almost all the... View Details