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- Faculty Publications (127)
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- All HBS Web (1,051)
- Faculty Publications (127)
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
also attempting to raise awareness about gender inequality for early- and mid-career professionals as well as women at the senior executive level. Although significant progress has been made over the past 50 years, women still hold only a... View Details
Keywords: by Kristen Senz
- 04 Jun 2012
- Research & Ideas
The Business of Life
are evaluating an executive decision or a family matter. "Whenever you implement something, if it fails, then almost invariably it did so because there was an assumption in there that, looking back on it, clearly was not plausible," he... View Details
Keywords: by Carmen Nobel
- 21 Jun 2011
- First Look
First Look: June 21
their willingness to pay for two product characteristics and marginal costs are increasing with the quality level chosen on each attribute. We show that while firms seek to manage competition through product positioning, their... View Details
Keywords: Sean Silverthorne
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
Business is about making money, not measuring macho. The scrap heap of business disasters is littered with managers whose ego drive overwhelmed good business sense. Founder and former chief executive Ray Noorda had a wonderful business in... View Details
Keywords: by Benson P. Shapiro
- 11 Mar 2021
- News
Leading with Heart
speaks to Ranjay Gulati—his former college classmate and his eventual HBS Executive Education professor—about how Panera has faced the myriad challenges of the pandemic, the leadership values that guide him, and how a deep, personal loss... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May, executive director of the Chief... View Details
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
Nowitzki described, during a recent address to an executive education class at Harvard Business School: “I was never satisfied... I wanted to get the max out of my talent, out of my potential. After the season, I took a week or two weeks... View Details
- Web
Organizational Behavior Awards & Honors - Faculty & Research
Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Linda A. Hill : Named to Inc. 2025 Female Founders 500 List. 2024 Summer R. Jackson : Runner-up for the 2024 Administrative Science Quarterly Dissertation... View Details
- 16 Jul 2013
- First Look
First Look: July 16
growth requires. This article explores six common mistakes that executives make in this arena: 1) Failing to provide the right kind of oversight. The CEO should spend meaningful time with the team and with potential customers; 2) Not... View Details
Keywords: Anna Secino
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
customers more control and set their brands apart. The online apparel retailer Everlane provides detailed descriptions about the factories that produce its clothing. And Lemonade has upended traditional insurance by taking a set portion of a customer’s premium and... View Details
Keywords: by Danielle Kost
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
entitled, Super Bowl Storytelling. I'm your host, Brian Kenny, and you're listening to Cold Call, recorded live at the 2019 Evanta CMO Executive Summit. Shelle Santana is an expert in consumer behavior, particularly in relation to... View Details
- 01 Dec 2009
- News
One Man Crime Wave
bound for upper management. As the executive Johnny Maleska says in Clemmie (1958), “You’ve got to eat, sleep, live, and dream the work .I can’t keep that close a focus on attention and ambition. So I won’t get into the real gravy.” The... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
did not shy away from questioning how the pandemic affected the value they provided to their customers. This reflection led some companies to innovate, both in terms of their process and product, to continue creating value under new circumstances. By View Details
- 23 May 2012
- Research & Ideas
Five Ways to Make Your Company More Innovative
articulate how innovative people think. So over a period of years, we interviewed hundreds of innovators and almost 5,000 executives to identify ways of thinking that distinguish innovative people from typical executives. What we found is... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
is far cheaper, better informed, and more trustworthy than outreach from a representative less attached to the company. Pay attention to, develop, and reward internal expertise. Such talent will naturally begin to surface as a result of... View Details
- 04 May 2021
- Blog Post
Asian American Pacific Islander Heritage Month at HBS
you to be where you are today, and it means knowing that you have to do your best every day so that perhaps one day you will come close to paying them back for all that they have done for you. My heritage is both my reminder to always be... View Details
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
executive might as well pack his attaché case and go fishing. If an organization does not know or care where it is going, it does not need to advertise that fact with a ceremonial figurehead. Everybody will notice it soon enough." In... View Details
- Web
2024 Reunion Presentations - Alumni
crises. Participants will leave this session understanding the state of the art in identifying financial market bubbles, and how predictable crises are. Women Protagonists: On and Off the Page Carin Knoop (MBA 1994), Executive Director,... View Details
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details