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  • 03 Jul 2012
  • First Look

First Look: July 3

Understanding Variation across Local Communities Authors:Christian Seelos, Johanna Mair, Julie Battilana, and M. Tina Dacin Publication:In Communities and Organizations. Vol. 33, edited by Christopher Marquis, Michael Lounsbury, and Royston Greenwood, 333-363. View Details
Keywords: Sean Silverthorne

    Stephen P. Bradley

    Professor Bradley is the William Ziegler Professor of Business Administration Emeritus at the Harvard Business School. In addition to teaching Management and Strategy in the Owner President Management Program and leading an... View Details

    Keywords: e-commerce industry; financial services; health care; high technology; internet; pharmaceuticals; telecommunications
    • Video

    Entrepreneurship - the HBS Way

    • October 2020 (Revised March 2022)
    • Supplement

    The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (B)

    By: Ashley V. Whillans and Shibeal O'Flaherty
    This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
    Keywords: Non-cash Compensation; Behavioral Science; Employees; Well-being; Compensation and Benefits; United Kingdom
    Related
    • October 2020 (Revised March 2022)
    • Case

    The What Works Centre: Using Behavioral Science to Improve Social Worker Well-being (A)

    By: Ashley V. Whillans and Shibeal O'Flaherty
    This case describes the experiences of Michael Sanders—the Chief Executive of the What Works Center for Children’s Social Care—as he led the design and implementation of a program of research aimed at improving the social care system in the United Kingdom (UK) at the... View Details
    Keywords: Non-cash Compensation; Behavioral Science; Employees; Welfare; Compensation and Benefits; Well-being; United Kingdom
    Related
    • October 2003 (Revised December 2003)
    • Case

    Orange Imagineering

    By: Joseph B. Lassiter III and Todd H Thedinga
    As a proven entrepreneur, Rich Miner has been successful in the start-up world. Now, following the acquisition of his start-up, he has established a corporate R&D/venture operation in America to serve as the "eyes and ears" of his European parent company, Orange... View Details
    Keywords: Corporate Entrepreneurship; Research and Development; Business Startups; Acquisition; Telecommunications Industry; United States; Europe
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    • 26 Oct 2021
    • Research & Ideas

    What Companies Want Most in a CEO: A Good Listener

    For a better shot at landing the top job at today’s companies, aspiring CEOs should set aside their slide presentations and work on their listening skills instead, new research suggests. Companies are increasingly seeking socially adept... View Details
    Keywords: by Jay Fitzgerald
    • 02 May 2005
    • Research & Ideas

    Four VCs on Evaluating Opportunities

    What makes for the ideal entrepreneurial opportunity? To learn about the frameworks firms use when evaluating potential venture opportunities, Mike Roberts, executive director of the Arthur Rock Center for Entrepreneurship, and HBS senior... View Details
    Keywords: by Lauren Barley
    • 12 Jul 2016
    • First Look

    July 12, 2016

    on preventing them. She outlines five tactics that research has shown to be effective: encourage reciprocity. You can build trust and prompt other parties to disclose strategic information by sharing information yourself. Ask the right... View Details
    Keywords: Sean Silverthorne
    • 2010
    • Chapter

    Leadership and History

    By: Walter A. Friedman
    Historians have written a lot about business leaders, especially successful ones. In fact, rags-to-riches stories have come to embody the philosophy of America itself, yet the term "business leadership" was rarely used until the early twentieth century. This chapter... View Details
    Keywords: Entrepreneurship; History; Leadership
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    • September 2014
    • Article

    Pollution and Skin: From Epidemiological and Mechanistic Studies to Clinical Implications

    By: Jean Krutmann, Wei Liu, Li Li, Xiaochuan Pan, Martha Crawford, Gabrielle Sore and Sophie Seite
    In recent years, the health effects associated with air pollution have been intensively studied. Most studies focus on air pollution effects on the lung and the cardiovascular system. More recently, however, epidemiological and mechanistic studies suggest that air... View Details
    Keywords: Pollutants; Health Disorders; Medical Specialties
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    • Article

    Risk and the Cross-Section of Stock Returns

    By: Mark Seasholes, Radu Burlacu, Patrice Fontaine and Sonia Jimenez-Garces
    This paper mathematically transforms unobservable rational expectation equilibrium model parameters (information precision and supply uncertainty) into a single variable that is correlated with expected returns and that can be estimated with recently observed data. Our... View Details
    Keywords: Risk Premiums; Cross-sectional Asset Pricing; REE Models; Risk and Uncertainty; Asset Pricing; Investment Return
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    • 01 Apr 2013
    • Research & Ideas

    First Minutes are Critical in New-Employee Orientation

    Please fit in accordingly. But research suggests that employee orientation ought to be less about the company and more about the employee. In their paper "Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomers'... View Details
    Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
    • 09 Nov 2021
    • Research & Ideas

    The Simple Secret of Effective Mentoring Programs

    Old-fashioned mentoring may be one of the most effective ways to improve job performance, but many mentorship programs don’t reach new hires who need guidance most, new research suggests. Newly hired employees at a United States call... View Details
    Keywords: by Jay Fitzgerald

      Roy D. Shapiro

      Roy D. Shapiro is the Philip Caldwell Professor of Business Administration at the Harvard University Graduate School of Business Administration.  He is currently the faculty co-chair of the School's Technology and Operations Management Unit... View Details

      • 13 Mar 2023
      • Research & Ideas

      The Power of Personal Connections: How Shared Experiences Boost Performance

      percentage points higher in patient satisfaction surveys than specialists with whom the primary care doctor didn’t train, finds new research published in JAMA Internal Medicine. PCPs and specialists who spent their early years together... View Details
      Keywords: by Rachel Layne; Health
      • 21 Aug 2012
      • First Look

      First Look: August 21

      Rank-Order Tournaments Authors:Kevin J. Boudreau, Constance E. Helfat, Karim R. Lakhani, and Michael Menietti Abstract Economic analysis of rank-order tournaments has shown that intensified competition leads to declining performance. Empirical View Details
      Keywords: Sean Silverthorne
      • September 2010 (Revised January 2012)
      • Case

      Emergia: Driving Profitability on Help Desk Contracts

      Emergia wants to keep its customer happy with its contact center service, but the margins on the help desk contract are dangerously low. Can Miguel Neira, the COO, increase margins while preserving the customer relationship? View Details
      Keywords: Customer Relationship Management; Customer Satisfaction; Profit; Job Cuts and Outsourcing; Management Analysis, Tools, and Techniques; Service Operations; Performance Capacity; Performance Evaluation; Mathematical Methods; Service Industry
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        Robert Simons

        Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details

        • Research Summary

        The Future of MBA Education

        David Garvin, together with Srikant Datar and Patrick Cullen, is examining the future of MBA education and the evolving role of business schools. The research has several components: interviews with business school deans and business executives to identify the... View Details