Employee Behavior - Publications - Faculty & Research

03 Jul 2012
First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details

Keywords: Sean Silverthorne

11 Aug 2003
Research & Ideas

Why Budgeting Kills Your Company

opposite has occurred; Hope cites this as evidence that the further out toward the customer-facing nodes of an organization you push the profit responsibility, the more cost-conscious and innovative the employee View Details

Keywords: by Loren Gary

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details

Keywords: by John P. Kotter

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

brands goes to digital media. What happens when products with sensors generate such volumes of customer experience data that advertising may be a less significant factor?” Jeff Polzer, of the Organizational Behavior faculty, introduced... View Details

Keywords: by Dina Gerdeman

08 Dec 2009
First Look

First Look: Dec. 8

conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that multiple identity conflict is negatively related to... View Details

Keywords: Martha Lagace

10 Sep 2001
Research & Ideas

Do You Have Change Fatigue?

the necessary behavioral changes. Poor communication. A change initiative is like the start of a marathon: change will be occurring rapidly in some units, whereas in others it won't even have gotten under way. Change leaders need to be... View Details

Keywords: by Nick Morgan

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

scientist who can’t wait to get to the classroom to share the experiment. If you adopt this mindset, students will remain intellectually and spiritually in the classroom with you.” The Baker Foundation Professor of Management Practice in the school’s Organizational... View Details

Keywords: by Martha Lagace; Education

22 May 2018
First Look

New Research and Ideas, May 22, 2018

Compliance programs help companies align the interests and behavior of employees with external expectations and regulation. The case discusses how AB InBev, a major brewer, developed its compliance program.... View Details

Keywords: Dina Gerdeman

25 Jul 2016
Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

Mass.-based management consulting firm TruePoint Partners, which Beer co-founded and on which he now serves as a director. Most training programs focus on developing and changing behavior of individuals and teams. Beer and his colleagues... View Details

Keywords: by Roberta Holland; Education

15 Nov 2011
First Look

First Look: November 15

http://www.wiley.com/WileyCDA/WileyTitle/productCd-0470905905,descCd-tableOfContents.html Working PapersComparing the Investment Behavior of Public and Private Firms Authors:John Asker, Joan Farre-Mensa, and Alexander Ljungqvist... View Details

Keywords: Sean Silverthorne

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

entrepreneurs who must come to productive terms with investors, potential employees and board members, technology partners, distributors, and possible acquisitions as well as would-be acquirers. Yet beyond such formal deals, negotiation... View Details

Keywords: by Martha Lagace

26 Mar 2020
Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

feel they can contribute to overcoming the uncertainty, overcoming the crisis. Engaging employees in this way will also reduce that rumor mill, give confidence to them that they will then project in turn to the people who are relying on... View Details

Keywords: by John A. Quelch; Health

04 May 2011
Research & Ideas

Is Web Surfing Distracting Your Workers?

the ages of 8 and 10. For more, see their article "Temptation and Productivity: A Field Experiment with Children," forthcoming in the Journal of Economic Behavior & Organization.) Despite the fact that the study was done... View Details

Keywords: by Michael Blanding

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

Le is grappling with a host of operational challenges at Pho Hoa that include poor service and variable food delivery times for the menu’s wide array of 150 items. While his father has stepped aside, Tam’s uncle continues to manage the restaurant’s View Details

Keywords: by Julia Hanna; Food & Beverage

03 Jul 2008
What Do You Think?

Are Followers About to Get Their Due?

that most job descriptions imply that 'diehard' or 'activist' employees would serve the organization best. Typical desirable traits include 'passionate, dynamic, energetic, devoted.' Where are the calls for job applicants who are 'calm,... View Details

Keywords: by Jim Heskett

06 Jan 2014
Research & Ideas

Technology Re-Emergence: Creating New Value for Old Innovations

Behavior unit at Harvard Business School. "Successful companies may be able to reposition a 'dying' technology by redefining its identity and value for the customer." Raffaelli details his research in the paper Technology... View Details

Keywords: by Carmen Nobel; Apparel & Accessories; Technology; Consumer Products

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

beliefs, attitudes, and demographic traits. The study, Going It Alone: Competition Increases the Attractiveness of Minority Status, will appear in the November issue of Organizational Behavior and Human Decision Processes. Standing out to... View Details

Keywords: by Danielle Kost

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details

Keywords: by Julia Hanna

30 Jun 2003
Research & Ideas

Are You Supporting Your B Players?

are unique because: They battle against what DeLong called a natural gravitational pull toward alienation within organizational life. "In other words, if you ignore your employees over time, they will start to feel left out and... View Details