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  • 31 Aug 2010
  • First Look

First Look: August 31

  PublicationsLying to Level the Playing Field: Why People May Dishonestly Help or Hurt Others to Create Equity Authors:F. Gino and L. Pierce Publication:Journal of Business Ethics (forthcoming) Abstract Unethical and dishonest behavior... View Details
Keywords: Sean Silverthorne
  • Web

About - Race, Gender & Equity

and Thomas C. Nelson Associate Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. Profesor Ramarjan's research examines how people can work fruitfully across social divides, with a... View Details
  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

practices are not light switches you can turn on or off,” says Sadun. “It’s not like you can order your employees to buy into these processes—it’s a much more complex process of influencing behavior and... View Details
Keywords: by Michael Blanding
  • 2016
  • Working Paper

The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus

By: Pradeep Pendem, Paul Green, Bradley R. Staats and Francesca Gino
How best to structure the work day is an important operational question for organizations. A key structural consideration is the effective use of breaks from work. Breaks serve the critical purpose of allowing employees to recharge, but in the short term, translate to... View Details
Keywords: Breaks; Productivity; Attention; Workload; Harvesting; Working Conditions; Behavior; Performance Productivity; Organizations
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  • 20 Oct 2008
  • Research & Ideas

The Seven Things That Surprise New CEOs

learn about events after the fact. You hear concerns and dissenting views through the grapevine rather than directly. Surprise Four: You Are Always Sending A Message Warning signs: Employees circulate stories about your View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • Web

2023 Reunion Presentations - Alumni

Behavioral Finance and Financial Stability Project, have made tremendous strides in predicting financial market crashes, panics, and crises. Participants left this session understanding the state of the art in identifying financial market... View Details
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

moved the team faster, she says. Managers with power spent more time on damage control after assuming an employee had finished the work. That said, the results didn't show that either group was more successful with deadlines or meeting... View Details
Keywords: by Kim Girard
  • 07 Feb 2023
  • Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

involving the Family Dollar chain, a court awarded $35 million to 1,425 employees who missed out on overtime pay due to “fabricated job titles,” the study notes. While many employees had titles like “store... View Details
Keywords: by Scott Van Voorhis
  • 20 Jan 2015
  • First Look

First Look: January 20

  Publications January 2015 Journal of Economic Behavior & Organization Prosocial Norms in the Classroom: The Role of Self-regulation in Following Norms of Giving By: Blake, P.R., M. Piovesan, N. Montinari, F. Werneken, and F. Gino... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2011
  • First Look

First Look: June 7

behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to behaviors impacting the environment.... View Details
Keywords: Sean Silverthorne
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

designed to alleviate burdens for frontline workers. The model—which included elements like scheduling, cross-training, and optimal store layouts—freed up employees to create a better service experience for customers. This led to... View Details
  • 27 Jun 2005
  • Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Wall Street than is yet common in Asia. Wall Street has strong expectations about the behavior and performance of executives and about succession. There is less freedom of action for executives and boards in America than in Asia. In Asia,... View Details
Keywords: by D. Quinn Mills
  • 13 Oct 2015
  • First Look

October 13, 2015

contribution rates differ between employees hired before versus after the Roth introduction, which means that the amount of retirement consumption being purchased by 401(k) contributions increases after the Roth introduction. A survey... View Details
  • September–October 2017
  • Article

The Surprising Power of Online Experiments: Getting the Most Out of A/B and Other Controlled Tests

By: Ron Kohavi and Stefan Thomke
In the fast-moving digital world, even experts have a hard time assessing new ideas. Case in point: At Bing, a small headline change an employee proposed was deemed a low priority and shelved for months until one engineer decided to do a quick online controlled... View Details
Keywords: Experiments; A/B Testing; Research; Consumer Behavior
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  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

Investigation," co-written by HBS colleagues Ranjay Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration and head of the Organizational Behavior unit; Ryan L. Raffaelli, an assistant professor in the... View Details
Keywords: by Carmen Nobel
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

evaluating business leaders, most people judge them primarily by results: profitability, return to shareholders, innovation and so on. This is the more rational measure of effectiveness. An organization's overall health will generally have a greater effect on an... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

engage them? How should firms adjust? What is clear in the COVID-deaccession is that this change in customer behavior is pushing firms into a new “directional reality.” Firms need to adapt to shifting customer wants by engaging a more... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • Web

Technology & Innovation - Faculty & Research

access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those... View Details
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Organizational Behavior The Energizing Nature of Work Engagement: Toward a New Need-Based Theory of Work Motivation By: Green, Paul, Eli Finkel, Grainne Fitzsimons, and Francesca Gino Abstract—We present theory suggesting that experiences... View Details
Keywords: Sean Silverthorne
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

Holden Professor of Organizational Behavior at Stanford, and Daniella Kupor, a doctoral student at Stanford. "It is generally considered a good-natured prosocial thing to tip, but bribing is considered to be antisocial and... View Details
Keywords: by Dina Gerdeman