Emotions - Publications - Faculty & Research

23 Jan 2024
News

A Wide Net

very different playing field—but many of the same rules apply. “The distinction between good, mediocre, very good, and then great investors is emotional discipline; the humility to learn from your mistakes and not repeat those mistakes... View Details

Keywords: April White

12 Apr 2022
Research & Ideas

Swiping Right: How Data Helped This Online Dating Site Make More Matches

objective criteria such as price or venue. But what happens when emotion fuels the process? Could it increase efficiency and engagement? Edward McFowland III, assistant professor at Harvard Business School, and his coauthors examine this... View Details

Keywords: by Kara Baskin

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

we want our children to be safe and get an excellent education,” said Minson. Finally, expressing a positive emotion also played a role in how the speaker is perceived. Focusing on the elements that contributed to being viewed as... View Details

Keywords: by Clea Simon, Harvard Gazette

14 Mar 2018
Research & Ideas

Feeling Stressed? Try Sniffing Your Romantic Partner's Shirt

Blair Storie-Johnson Are you anxious about an upcoming job interview, public speaking engagement, or any other high-pressure workplace situation? Here’s a weird but now research-supported tip: Try taking a whiff of your sweetheart’s sweaty t-shirt. A recent... View Details

Keywords: by Carmen Nobel

Web

Online Leadership Principles Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Understand your motivational drivers, emotional intelligence, and communication methods to establish a personal leadership style Apply or adapt your leadership style to meet specific... View Details

15 Oct 2018
Research & Ideas

Shaky Business: How Handshakes Win Negotiations

the table.” A possible future area to study, the researchers suggest, is whether hugs, high-fives, or fist bumps elicit the same amount of cooperation. Related Reading: The Role of Emotions in Effective Negotiations Henry Kissinger's... View Details

Keywords: by Michael Blanding

21 Sep 2022
Research & Ideas

You Don’t Have to Quit Your Job to Find More Meaning in Life

though one is leading a meaningful life is a bellwether for broader emotional wellbeing, with those who feel they are leading meaningful lives displaying superior mental and physical health. Making work meaningful can also be key for... View Details

Keywords: by Shalene Gupta

Web

Photography and Print Advertising - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

America. 3 Photographs like Gilbert Seehausen’s striking before-and-after shots attesting to the benefits of Lady Esther face powder offered persuasive realism that appealed to customers on an emotional level. 4 By the 1930s, photography... View Details

01 Jun 2023
News

In Full Flower

“Flowers are a very emotive product category, but it didn’t seem that anyone had built a brand that people loved and trusted,” Gelbard recalls. “So often we just turned to a Google search. And the technology for mobile phone orders wasn’t... View Details

Keywords: Julia Hanna; entrepreneurship; florist; marketing; supply chain management; Personal Services

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

transportation for short-term injuries. A dedicated Disability Coordinator works with individuals to provide support for their particular needs. International Students International students play a vital role in campus and classroom culture, and SAS recognizes the... View Details

August 2021
Article

Anger Damns the Innocent

By: Katherine DeCelles, Gabrielle Adams, Holly S. Howe and Leslie K. John

False accusations of wrongdoing are common and can have grave consequences. In six studies, we document a worrisome paradox in perceivers’ subjective judgments of a suspect’s guilt. Specifically, we find that laypeople (online panelists; N = 4,983) use suspects’ angry... View Details

Keywords: Morality; Accusations; Deception; Guilt; Affect; Emotions; Behavior; Perception; Judgments; Decision Making

Citation

Find at Harvard

Read Now

25 Aug 2014
HBS Case

Starbucks Reinvented

unveiled a Transformation Agenda that included seven "Big Moves": Be the undisputed coffee authority; Engage and inspire our partners; Ignite the emotional attachment with our customers; Expand our global presence—while making... View Details

Keywords: by Julia Hanna; Food & Beverage

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

When Steve Jobs returned to Apple in 1997 after a 12-year absence, the company he co-founded was dispirited, rudderless, and near bankruptcy. In a staff meeting, Jobs shared his plan for revitalizing the struggling brand, touching on one necessary ingredient: passion.... View Details

Keywords: by Dina Gerdeman

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

relationship to a whole new level. This can be an incredibly rewarding experience for you, but it can also test the relationship to the max. While you probably know this person and you probably trust each other better than strangers, there’s likely baggage that can... View Details

Keywords: by Julia Austin

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

"affective trust," an emotional belief that another person has one's best interests at heart. "Affective trust is especially critical in creative collaboration because unlike collaboration that merely involves the sharing of labor,... View Details

Keywords: by Michael Blanding

Profile

Loujaine AlMoallim

reunion memo envisioning how our lives have been since we graduated from HBS. As we read our reflections aloud in the classroom, emotions ran high. I especially remember our final classmate's words that truly moved us. He spoke about... View Details

01 Jun 2024
News

Again and Again

Edited by Jen McFarland Flint; Illustrations by Jason Holley Whenever he’s presenting to a large audience, Professor Michael Norton likes to pose this question to the crowd: After you get up in the morning, do you brush your teeth first and then shower, or vice versa?... View Details

Keywords: Publishing Industries (except Internet); Information

01 Mar 2024
News

In My Humble Opinion: Role Model

One of four daughters of Pakistani immigrants, Salma Qarnain (MBA 2002) grew up in the midwestern “I” states of Iowa, Illinois, and Indiana before attending Stanford University. “It was my first experience feeling happy and comfortable in a place that had diversity,”... View Details

Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

reducing the salesforce. Instead of cutting staff, however, Watanabe took the opposite approach, reassuring employees the company would do everything it could to retain jobs, deliver health and emotional support to victims, and contribute... View Details