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Publications

Publications

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  • All HBS Web  (595)
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    • News  (165)
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Show Results For

  • All HBS Web  (595)
    • People  (1)
    • News  (165)
    • Research  (313)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (94)
← Page 24 of 595 Results →
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

Every business leader faces difficult tradeoffs when working to make a company both profitable and purposeful. But leaders who articulate a company’s deep purpose can tap into that broader vision to help them navigate short-term decisions... View Details
Keywords: by Ranjay Gulati
  • 20 Oct 2016
  • News

Smart Moves

INRIX analytics offer similar benefits to corporate customers, Mistele adds, providing greater efficiencies to company fleet operations, commuting time estimates to realtors and home buyers, hourly traffic patterns to retailers and restaurants, true traffic-volume... View Details
Keywords: Robert S. Benchley; Support Activities for Transportation; Transportation
  • 01 Oct 2002
  • News

Books

steps of successful change previously identified in Kotter's Leading Change. (An introductory chapter offers enough background for those unfamiliar with the earlier work to appreciate the instructive and often inspiring anecdotes.) For... View Details
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

crossed the American border.HBS Working Knowledge: As you and Lina Gálvez-Muñoz write in the first chapter of your new book, the word "multinational" usually conjures up images of American firms. You have chosen to focus on... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

(Editor's note: This is the last in a series of four articles based on a Harvard Business School working paper by Karen Mills that analyzes the current state of availability of bank capital for small business.) Banks are the principal... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

translated to another—he hit upon a pair of tweezers that was being used on the assembly line of an electronics company. He was able to adapt these tweezers to the more medical use of removing splinters. Time passed and the idea took... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • Web

Staff Directory | Baker Library

Staff Directory Ana Elena Azpúrua HBS Working Knowledge Ana plays a key role in bringing faculty research to a broader audience of business professionals through compelling maps, charts, and other forms of visual storytelling. Before... View Details
  • 09 Jul 2018
  • Research & Ideas

Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)

collateral design, launches the product, and then “throws it over the wall” to sales and marketing. “This process is product-centric and a bucket-brigade approach where the groups work serially and in silos in a rapidly changing tech... View Details
Keywords: by Michael Blanding; Electronics; Electronics; Electronics; Electronics; Electronics; Electronics; Electronics; Electronics
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Kaurman and Derek C.M. van Bever, also senior lecturers with prior leadership experience in the private sector. Huber recently sat down with Harvard Business School Working Knowledge to discuss how an automotive executive ended up... View Details
Keywords: by Carmen Nobel; Auto
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of the process; and employee loyalty, satisfaction, productivity, and support." The results of the unit's View Details
Keywords: Susan Young
  • 01 Dec 2008
  • Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

determined that between 22 and 29 percent (25.2 to 31.8 million) of all U.S. jobs are potentially offshorable. Those cited included high-paying, high-skill jobs such as financial analyst and microbiologist. Rivkin and former research associate Troy Smith reported the... View Details
Keywords: by Julia Hanna
  • 12 Jan 2016
  • First Look

January 12, 2016

medical devices after they are approved by the appropriate regulatory authorities. Historically, such surveillance was based on voluntary reports by medical practitioners, but with the widespread adoption of electronic medical records and... View Details
Keywords: Carmen Nobel
  • 14 Feb 2012
  • First Look

First Look: February 14

today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details
Keywords: Carmen Nobel
  • 01 Oct 2002
  • News

Karen Gordon Mills

Early every Tuesday morning, Karen Gordon Mills leaves her house in Brunswick, Maine, and embarks on her weekly commute to Manhattan. She spends the next several days immersed in her work as managing director of a new private-equity firm,... View Details
  • 01 Dec 2008
  • News

Leadership: Getting Down to Fundamentals

spring Harvard Business Press will publish an edited volume of the colloquium papers, which we expect to serve as the foundation for a doctoral course on leadership research and scholarship. We’ve also established the Leadership Research Network as an View Details
Keywords: Julia Hanna
  • 20 Feb 2001
  • Research & Ideas

What’s Next for Japan

approach was not a universal panacea to competing in the global economy." Porter went on to suggest that even the profitable Japan had serious limitations. "Total quality management, lifetime employment, close relationships with suppliers . . . did View Details
Keywords: by Hilah Geer
  • 07 Jul 2003
  • Research & Ideas

The Organizational Model for Open Source

Programmers contribute to free software and open source projects for many reasons—some for the fun of it, some to improve their skills, others for a paycheck. Many people have wondered why these people give their work away. The truth is... View Details
Keywords: by Mallory Stark
  • 01 Feb 1997
  • News

Doing It Your Way

better than the risk for getting into the Internet." Startup Smarts Previous work experience is often the critical factor in helping an aspiring entrepreneur make the judgment calls necessary to spot and develop a good business... View Details
Keywords: Marguerite Rigoglioso (profiles by Linda Goodspeed, Elaine Gottlieb, Nancy O. Perry, and Judith A. Ross)
  • 14 Oct 2009
  • First Look

First Look: October 14

  Working PapersCapitalizing On Innovation: The Case of Japan (revised October 2009) Authors:Robert Dujarric and Andrei Hagiu Abstract Japan's industrial landscape is characterized by hierarchical forms of industry organization, which are... View Details
Keywords: Martha Lagace
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

  Working PapersNone this week   PublicationsFinancial Development, Bank Ownership, and Growth. Or, Does Quantity Imply Quality? Author:Shawn Cole Periodical:Review of Economics and Statistics (forthcoming) Abstract In 1980, India... View Details
Keywords: Martha Lagace
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