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    Terry Culpepper

    Terry II Culpepper researches topics in empirical industrial organization, urban economics, and organizational economics. Prior to Harvard, he studied economics at the University of Chicago, then worked there as an economic researcher in industrial organization. View Details
    • June 1994 (Revised September 1994)
    • Background Note

    Commercializing Technology: Imaginative Understanding of User Needs

    By: Dorothy A. Leonard
    The transformation of technology into commercially successful products is a process fraught with risk and uncertainty, and increasing pressure on time to market is exacerbating the difficulties. This note first describes a study conducted by Hewlett-Packard to improve... View Details
    Keywords: Transformation; Communication Strategy; Customers; Design; Marketing; Consumer Behavior; Product Development; Research; Risk and Uncertainty; Commercialization; Technology Adoption
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    • September 2003 (Revised October 2005)
    • Case

    Performance Pay for MGOA Physicians (A)

    Examines the transition of an orthopedic surgical group at a premier teaching and research hospital from a system in which the surgeons are compensated with flat salaries to a system where they are compensated based on profitability. Allows for an examination of... View Details
    Keywords: Value Creation; Motivation and Incentives; Nonprofit Organizations; Health Care and Treatment; Compensation and Benefits; Health Industry
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    • Research Summary

    Team-based strategic work among senior executives

    My research centers on a study of organizational design for senior-executive work on strategy.  I examine the role of small groups that are tasked with resolving strategic issues, and I consider the effects of such team-based organizing models on strategic... View Details

    • Research Summary

    Engaging supply chains in climate change and sustainability issues

    This research aims to develop a better understanding of the dynamics between supply chain partners in issues regarding climate change and sustainability.  I am particularly interested in better understanding factors that motivate suppliers to share climate change... View Details
    • 16 Apr 2007
    • Research & Ideas

    Delivering the Digital Goods: iTunes vs. Peer-to-Peer

    attracted the research attention of Ramon Casadesus-Masanell, a professor at Harvard Business School, and Andres Hervas-Drane, a PhD candidate in Economics at the Universitat Autónoma de Barcelona and a Visiting Fellow at Harvard... View Details
    Keywords: by Sean Silverthorne; Music
    • December 24, 2019
    • Editorial

    Why It’s So Hard to Change People’s Commuting Behavior

    By: Ariella Kristal and Ashley Whillans
    Car commuters report higher levels of stress and lower job satisfaction compared to train commuters—in large part because car commuting can involve driving in traffic and navigating tense road situations. Some employers are trying to get involved and reduce car... View Details
    Keywords: Satisfaction; Behavior; Employees
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    • 2011
    • Chapter

    Developing an Effective Organization: Intervention Method, Empirical Evidence, and Theory

    By: Michael Beer
    The field of organization development is fragmented and lacks a coherent and integrated theory and method for developing an effective organization. A 20-year action research program led to the development and evaluation of the Strategic Fitness Process (SFP)-a platform... View Details
    Keywords: Learning; Corporate Governance; Leadership Development; Growth and Development Strategy; Management Teams; Organizational Design; Performance Effectiveness; Research; Alignment; Theory; Value
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    • 13 Mar 2023
    • Research & Ideas

    The Power of Personal Connections: How Shared Experiences Boost Performance

    percentage points higher in patient satisfaction surveys than specialists with whom the primary care doctor didn’t train, finds new research published in JAMA Internal Medicine. PCPs and specialists who spent their early years together... View Details
    Keywords: by Rachel Layne; Health
    • 08 Nov 2010
    • Research & Ideas

    How to Fix a Broken Marketplace

    tackled the market for new medical residents, economists, and lawyers. (Forbes magazine named him one of the world's "seven most powerful new economists.") "Market design is the engineering part of game theory," Roth... View Details
    Keywords: by Carmen Nobel; Health

      Dennis Campbell

      Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

      Keywords: financial services; service industry; hotels ＆ motels; consumer products; restaurant; manufacturing; professional services
      • 30 May 2023
      • Research & Ideas

      Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

      value of AI as an important tool for increasing productivity, reducing costs, and improving the quality of survey designs and insights generated within the fast-growing, $80 billion market research industry.... View Details
      Keywords: by Kristen Senz
      • Article

      Physical and Situational Inequality on Airplanes Predict Air Rage

      By: K. A. DeCelles and Michael I. Norton
      We posit that the modern airplane is a social microcosm of class-based society, and that the increasing incidence of “air rage” can be understood through the lens of inequality. Research on inequality typically examines the effects of relatively fixed, macrostructural... View Details
      Keywords: Physical Inequality; Equality and Inequality; Behavior; Air Transportation; Situation or Environment
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      • 18 Jun 2024
      • Research & Ideas

      Industrial Decarbonization: Confronting the Hard Challenges of Cement

      Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
      Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
      • 12 Aug 2015
      • News

      The Organizational Apology

      • Research Summary

      Managing Product Development in Rapidly Changing Environments

      By: Alan D. MacCormack
      A consistent finding in many studies of innovation is the repeated failure of established firms when faced with radical changes in their core markets or technologies. Professor MacCormack's research takes the view that many of these failures can be attributed to the... View Details
      • 27 Sep 2018
      • HBS Seminar

      Cesar Hidalgo, MIT

      • 16 Oct 2017
      • Research & Ideas

      The Most Successful Startups Have Hands-On Founders

      performance, the researchers say. Founders are usually very busy people—they recruit key employees, raise funds, find a board, develop partnerships, set strategy, and design the organization, to name a few... View Details
      Keywords: by Dina Gerdeman
      • 20 Sep 2016
      • First Look

      September 20, 2016

      hosts who have never had an African-American guest, suggesting only a subset of hosts discriminate. While rental markets have achieved significant reductions in discrimination in recent decades, our results suggest that Airbnb’s current View Details
      Keywords: Sean Silverthorne

        Working Conditions in Supply Chains microsite

        This microsite is a new resource for managers of global supply chains, including brands who want to source products from suppliers that avoid problematic working conditions, auditors who assess factory working conditions, and NGOs focused on this area. The site... View Details