Decision-making - Publications - Faculty & Research

21 Sep 2021
Office Hours

Readers Ask: How Can I Gain Power and Influence?

vacancies job applicants have more choice and more bargaining power. But with less than 11 percent of American workers being unionized and given that in the vast majority of companies, workers have no representation on the board of directors, the View Details

Keywords: by Kristen Senz

15 Oct 2001
Research & Ideas

What You Don’t Know About Making Decisions

corrective action. Is there any way to find out earlier whether you're on the right track? There is indeed. The trick, we believe, is to periodically assess the decision-making process, even as it is under way. Scholars now have... View Details

Keywords: by David A. Garvin & Michael A. Roberto

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

'gut check' on big decisions is always prudent. I realize that is the sort of bias these authors warn about, but the application of their methods shouldn't reduce decision-making to a formula " Phil Clark had a more encompassing view... View Details

Keywords: by James Heskett

30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

without realizing it Bazerman draws on the psychological study of ethical decision-making and applies it to negotiations in his recent Academy of Management Perspectives article, Bounded Ethicality and Ethical Fading in Negotiations:... View Details

Keywords: by Dina Gerdeman

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

it is both, depending on such things as the level of complexity, stage of the decision-making process, the purpose of the decision, the context in which the choice is made, whether we are deciding or rationalizing the decisions we've... View Details

Keywords: by Jim Heskett

31 Mar 2023
Research & Ideas

Can a ‘Basic Bundle’ of Health Insurance Cure Coverage Gaps and Spur Innovation?

decision-making power to private insurers while outlining some boundaries. For example, the researchers suggest subjecting insurers to minimum adequacy regulations, while giving them broad flexibility in making coverage decisions. The... View Details

Keywords: by Kasandra Brabaw; Insurance; Health

09 Mar 2022
Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

geopolitics of the moment. The interesting thing about the energy sector is that it is always and everywhere inherently geopolitical, even when the decision-making by firms is utterly commercial in its rationale. These were fundamentally... View Details

Keywords: by Avery Forman; Energy

05 Feb 2018
What Do You Think?

Should Companies Disclose Employee Compensation?

Principles, Bridgewater practices what Dalio preaches, for example, by videotaping all meetings. The tapes are available to meeting participants and others who can then study effective decision-making behaviors (as described by the many... View Details

Keywords: by James Heskett; Financial Services

Research Summary

Emotional Experience, Expression, and Regulation

By: Alison Wood Brooks

Once considered irrational, emotions often exert a more profound influence on decision-making and workplace outcomes than logic or reason. Professor Brooks studies emotional experience, emotional expression, and how individuals can regulate their emotions... View Details

January 15, 2019
Article

Is Your Company's Strategy Aligned with Your Ownership Model?

By: Josh Baron

The legacy of Vanguard founder John Bogle has brought attention to the transformative influence of ownership structures within the business world. Bogle's revolutionary insight into the limitations of active fund management led to the widespread adoption of index... View Details

Keywords: Ownership Type; Business Strategy; Organizational Structure; Strength and Weakness; Competitive Advantage

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09 Jun 2021
Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

the researchers say. This segregation may not only create fractures in an organization’s culture, but may also disadvantage minority employees in performance evaluations and promotion decisions, given that senior decision-makers remain... View Details

Keywords: by Jay Fitzgerald

17 Sep 2021
Research & Ideas

The Trial of Elizabeth Holmes: Visionary, Criminal, or Both?

people. Gazette: One rationale for prosecuting complex cases like the one against Holmes and Balwani is that they put others on notice. Is a fear of enforcement a factor in the decision-making of the executives you’ve studied? Soltes: I... View Details

Keywords: by Christina Pazzanese, Harvard Gazette; Biotechnology; Technology; Medical Devices & Supplies

04 Dec 2019
Book

Creating the Experimentation Organization

decisions, to a person who facilitates the process of decision-making through experimentation. “If you really believe in this, then you have to be a believe that you as a leader don’t have better answers that anyone else,” Thomke says.... View Details

Keywords: by Michael Blanding

Research Summary

Overview

By: Kris Johnson Ferreira

Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details

Keywords: E-commerce; Analytics; Revenue Management; Pricing; Assortment Planning; Field Experiments; Operations; Supply Chain; Supply Chain Management; Retail Industry

21 Aug 2017
Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

discussions around case studies. “First, students learned a framework for combining intuition and data/analytics (including regression and optimization) into a comprehensive decision-making strategy. Second, students developed an... View Details

Keywords: by Dina Gerdeman

16 Dec 2019
Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

mobility, and decision-making power, among other factors) rose to the point that the gap between the two groups of women (constrained and unconstrained) was essentially closed. “We are not making these women ultra-liberals,” Rigol says of... View Details

Keywords: by Julia Hanna

2019
Working Paper

Rehabilitating Corporate Purpose

By: Malcolm S. Salter

In this paper, I address how the ascendance of the theory of shareholder value maximization into the central consciousness of public corporations and its canonization as the only legitimate expression of corporate purpose has contributed to both a widening breach... View Details

Keywords: Capitalism; Justice; Corporate Purpose; Shareholder Value Maximization; Ethical Reciprocity; Economic Systems; Business Ventures; Mission and Purpose; Ethics; Corporate Social Responsibility and Impact

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14 Feb 2017
Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

presaged a world that is “volatile, uncertain, complex, and ambiguous” —VUCA, for short. VUCA describes perfectly what is happening in the global business world today. Business is not running as usual. Leaders must deal with growing uncertainty, complexity, and... View Details

Keywords: by Bill George

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

to age discrimination. But I reserve the right to raise questions about sensitive topics. Related reading from the Working Knowledge Archives Encouraging Dissent in Decision-Making View Details