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  • 25 Oct 2011
  • First Look

First Look: October 25

stores are multi-sided platforms (MSPs). We propose a definition that provides a more precise notion of MSPs by requiring that they enable direct interactions between the multiple customer types that are affiliated with them. Several... View Details
Keywords: Sean Silverthorne
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

initiatives for the greatest business impact. Highlights The Value Stick Value Creation at Best Buy Discerning Complements from Substitutes Show Hide Details Modules Creating Value for Customers Adding Value... View Details
  • Web

Cluster Studies - Institute For Strategy And Competitiveness

particular field that are present in a nation or region. Clusters arise because they increase the productivity with which companies can compete. The development and upgrading of clusters is an important agenda for governments, companies, and other institutions. Cluster... View Details
  • 11 Feb 2014
  • First Look

First Look: February 11

http://www.emeraldinsight.com/ August 2013 Computer Applying KISS to Healthcare Information Technology By: Herzlinger, Regina E., Margo Seltzer, and Mark Gaynor Abstract—Current public and private healthcare information technology View Details
Keywords: Sean Silverthorne
  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

on a temporary or seasonal basis with hundreds of thousands of people searching for jobs. Wonolo was co-founded in 2014 by Yong Kim, a 2007 graduate of Harvard Business School. Reassurance and incentives open doors The researchers View Details
Keywords: by Jay Fitzgerald
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

customer relationships, dealing with large shareholders and creditors, as well as initiating and managing cross-border strategic alliances. It is true inside the firm where people from different functional... View Details
Keywords: by Martha Lagace
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

11-week-long field experiment in 2021 with 178,862 customers of Zippia, a career service agency. Customers seeking job postings received an email containing several recommended positions and basic... View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2011
  • HBS Case

Mobile Banking for the Unbanked

South Africa; and M-PESA, an initiative launched by the mobile network operator Safaricom (in conjunction with Vodafone) to offer a new type of financial service to the poor residents of Kenya. Ultimately, the more successful of the two,... View Details
Keywords: by Carmen Nobel; Banking; Communications; Telecommunications
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

are being caused by rapid technological changes on the one hand and tectonic shifts in customer preferences and societal behaviour on the other. Marketing knowledge and practices have to advance at a significantly higher pace to address... View Details
Keywords: Dina Gerdeman
  • 12 Jul 2011
  • First Look

First Look: July 12

this unique negotiation initiative and to assist the organization to conduct a basic re-assessment in the face of changes in regional politics, the conflict, and the funding environment. Purchase this... View Details
Keywords: Carmen Nobel
  • 10 Oct 2023
  • Blog Post

Policy Drivers for Environmental Justice: What Businesses Need to Know

In the summer of 2023, Initiatives intern Skye Bluestein conducted important research with the BEI on the intersection of environmental justice (EJ), policy, and business. The resulting paper posted below provides an interesting and... View Details
  • Web

Case Studies - Social Impact Collaboratory

explore portfolio construction strategies for the firm’s clients and explore the concept of mass customization for impact investing. Key Themes: Acquisition of Imprint offered Goldman a unique and “authentic” advisory service in a fast... View Details
  • 01 Apr 2020
  • Blog Post

The Product Design Sprint - 5 Things I Learned in Launch Lab 1

interacted with the product and learn about how they received it. After these interviews, it was clear that the optimal product was a blend of the two solutions. 3. Find a problem first, then start solving it. When conducting initial... View Details
  • 09 Aug 2016
  • First Look

August 9, 2016

that covers 1992–2008 and many states. We describe differences in the types of businesses initially formed by immigrants and their medium-term growth patterns. We also consider the relationship of these outcomes to the immigrants’ age at... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2015
  • First Look

First Look: February 3

Organizing the Vacation Rental Industry In less than 10 years, cofounders Brian Sharples and Carl Shepherd had transformed HomeAway from just another Internet startup into the world's leading vacation-rental marketplace-a global online platform that links View Details
Keywords: Sean Silverthorne
  • Blog

Leading Successful Digital Transformation

may be disrupted in the future is not the best recipe for long-term success. Experimentation: Companies often run hackathons and innovation days that inspire employees to start many new digital projects. Senior management encourages these View Details
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

argue that competition can lead organizations to provide illicit quality that satisfies customer demand but violates laws and regulations and that this outcome is particularly likely when price competition is restricted. Using 28 million... View Details
Keywords: Sean Silverthorne
  • November 2006 (Revised February 2007)
  • Case

Microsoft Xbox: Changing the Game?

By: Andrei Hagiu
In September 1999, the Microsoft Xbox team was wondering which strategic choices would give it the best chance against the upcoming Sony PlayStation 2. Initially called "Project Midway" within Microsoft, the console project was intended to counter the perceived threat... View Details
Keywords: Customers; Recruitment; Leadership; Management Teams; Multi-Sided Platforms; Two-Sided Platforms; Production; Strategy; Competition; Expansion; Video Game Industry; Texas
Related
  • Blog

Is AI Coming for Your Job?

cuts in white-collar staff. Joseph Fuller is a Professor of Management Practice in General Management and co-leads the Managing the Future of Work initiative at HBS. Ayelet Israeli: For now, AI still needs human intervention In the near... View Details
  • 14 Mar 2024
  • Blog Post

IFC India: SELCO - Last Mile Solar Powered Energy for Rural India

Harish Hande and Neville Williams as a private for-profit social enterprise. SELCO initially aimed to sell and service photovoltaic systems in Dr. Hande’s home state of Karnataka, with a mission of providing sustainable energy services to... View Details