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Show Results For
- All HBS Web
(1,369)
- News (199)
- Research (968)
- Events (4)
- Multimedia (3)
- Faculty Publications (314)
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- 02 Mar 2010
- First Look
First Look: March 2
disclosures, performance evaluations, self-regulation, participation, and adaptive learning. Nonprofit leaders must adapt any such mechanisms to suit their organization-be it a membership-based organization, a service-delivery nonprofit,... View Details
Keywords: Martha Lagace
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
benchmark somebody's performance for pay? If the benchmark keeps changing, it complicates several things. So there’s a simple advantage that comes from using standard frameworks. Awada: I take a much more practical view. In the last five... View Details
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
distribution: (1) assistance selecting funds that are harder to find or harder to evaluate, (2) access to funds with lower costs excluding distribution costs, (3) access to higher performing funds, (4) superior asset allocation, and (5)... View Details
Keywords: Martha Lagace
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
suggests that we both “resurrect a fabled past” (nostalgia) and “break with an inglorious one” in envisioning the future (postalgia). This requires fostering a critical dialogue about the past. What accounts for why we’re here today? What... View Details
Keywords: by James Heskett
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
decentralize their operations more; or they may provide more variable pay to employees when operating across diverse market types," Campbell continues. "Reporting structures, performance measurement systems,... View Details
- 08 Sep 2022
- Book
Gen Xers and Millennials, It’s Time To Lead. Are You Ready?
leadership and the role of serving others through collaboration. At the video services provider Vimeo, Anjali Sud persuaded both managers and employees to follow her insight that the firm could perform better as a software company for... View Details
Keywords: by Lane Lambert
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
and say there's value on the table, but I don't care." That said, anger isn't always a bad variable in negotiation. Deployed the right way, it can demonstrate passion and conviction that can help sway the other side to accept less.... View Details
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
assembly plant could change its stamping presses from one model to another in eight minutes, compared with the eight hours GM plants spent to change over the same basic equipment. Clearly a deviation of this magnitude between its current View Details
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
https://www.hbs.edu/faculty/Pages/item.aspx?num=55749 forthcoming Review of Economics and Statistics Healthy Business? Managerial Education and Management in Healthcare By: Bloom, Nicholas, Raffaella Sadun, Renata Lemos, and John Van Reenen Abstract— We investigate the... View Details
Keywords: Dina Gerdeman
- 16 Mar 2015
- Research & Ideas
Advice on Advice
how a leader can make critical big decisions without getting advice." Plus, many executives believe that if they seek advice, they will be viewed as incapable of making decisions on their own. Research shows that people who seek too... View Details
Keywords: by Dina Gerdeman
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
working closely with students in small groups, assisting teachers, and running extracurricular programs.) The ethos of the school centers on a “no excuses,” high standards approach for performance and behavior, backed by a system of... View Details
Keywords: by Julia Hanna
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
benefits including health insurance, performance bonuses, and paid vacation—all relatively rare in the industry. Blueprint For Transformation The QuikTrip (QT) case, taught in the MBA course Coordinating and Managing Supply Chains, offers... View Details
- 18 Aug 2003
- Research & Ideas
How New Managers Become Great Managers
organizations. We can learn vicariously from their experiences. Consider the example of one manager who was about to undergo a critical transition in her career, only four years after first becoming a manager. When she was about to step... View Details
Keywords: by Linda Hill
- 10 Sep 2013
- First Look
First Look: September 10
sustainability strategies of leading German and American firms until the 1970s. However during that decade the German firms diverged from their American counterparts in using public relations strategies not only to contain fallout from View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
instead of participating in negotiated exchange offers. This paper critically examines this claim and argues that the incentives for holdout litigation are limited because of (1) significant constraints on creditor litigation, (2)... View Details
Keywords: Sean Silverthorne
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
change,” he says. “Firms typically don’t want to do that because once you change it, it’s very difficult to change it back. Also, experimenting with a select group of employees is deemed as unfair.” Past performance doesn’t guarantee... View Details
Keywords: by Michael Blanding
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
COVID-deaccession, it is even more critical for firms to become more customer centric by researching and understanding their customers’ new problems caused by fear, isolation, physical distancing, and financial constraints, and attempt to... View Details
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
their work.” “Hold conferences when there is more critical work to be done.” The spy manual struck a chord with Stefan H. Thomke, the William Barclay Harding Professor of Business Administration at Harvard Business School, since he... View Details
Keywords: by Dina Gerdeman
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
structure the background against which business operates. The aim is to develop a plausible framework for managerial decision-making that respects the fact of value pluralism in a global economy and that fosters meaningful criticism of... View Details
Keywords: Sean Silverthorne
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
previously in our analysis of his Amazon shareholder letters. 4. Jeff Bezos’ patents are customer-centric For a more granular look at Bezos’ inventions, we performed a word frequency analysis using the abstracts of his patents. The top... View Details