Critical Performance Variables - Publications - Faculty & Research

18 Apr 2023
Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

the operations expertise that PE firms bring to bear. CEO selection may soon become even more critical for PE funds, which have been grappling with inflation and rising interest rates that dampened fundraising, investments, and exits last... View Details

Keywords: by Rachel Layne; Financial Services

22 Oct 2013
First Look

First Look: October 22

Publications August 2013 PLoS ONE Prosocial Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Elizabeth W. Dunn, Michael I. Norton, and Jordi Quoidbach Abstract—In three field studies, we... View Details

Keywords: Sean Silverthorne

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

28 Jun 2011
First Look

First Look: June 28

Authors:Ioannis Ioannou and George Serafeim Publication:Business Strategy Review (May 2011) Abstract We are exploring the value of forcing corporations to issue sustainability reports, which provide information about corporate performance... View Details

Keywords: Sean Silverthorne

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

team to deliver strong near-term performance while continuing to invest in her transformation strategy. Nooyi’s arch-rival, Coca-Cola CEO Muhtar Kent, decided instead to concentrate on sugar-based soft drinks while ignoring these obvious... View Details

Keywords: by Bill George; Auto; Food & Beverage

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Leadership - Faculty & Research

and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and approaches within certain zones of privacy. Organizations allow them... View Details

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Business Fundamentals Course - CORe | HBS Online

Design and perform hypothesis tests with P-value 60 hrs Course – 5 Modules Economics for Managers Economics for Managers will enable you to drive critical business decisions. Explore how businesses approach... View Details

10 Feb 2009
First Look

First Look: February 10, 2009

components of expected inflation, and the covariance between nominal variables and the real economy. The last of these state variables enables the model to fit the changing covariance of bond and stock... View Details

Keywords: Martha Lagace

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2023 Reunion Presentations - Alumni

movement. Join alumni experts to discuss impact investing innovations across asset classes, hot button topics like the anti-ESG movement, and critical public policy intersections. Alumni will leave this session with a better understanding... View Details

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Entrepreneurship - Faculty & Research

effects on investor returns and firm behavior. Informal investors earn lower returns than external individuals, and the firms they back are less likely to secure institutional financing or achieve a successful exit. These startups also follow more conservative... View Details

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Technology & Innovation - Faculty & Research

production workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data networks) decrease autonomy for both workers and plant managers. Treating technology as endogenous using instrumental View Details

Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details

24 Jan 2005
Research & Ideas

Rethinking Activity-Based Costing

minutes to handle an inquiry, and 50 minutes to perform a credit check. Deriving cost-driver rates. The cost-driver rates can now be calculated by multiplying the two input variables we have just estimated.... View Details

Keywords: by Robert S. Kaplan & Steven R. Anderson

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Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

IPU leadership team. Patient and clinician scheduling is critical to success. The processes of care need to be well defined and mapped accurately. Whenever possible standard care processes need to be followed. It is especially important... View Details

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such... View Details

Keywords: by Hise Gibson and MaShon Wilson

19 Jun 2007
First Look

First Look: June 19, 2007

Human beings are critical to the functioning of the vast majority of operating systems, influencing both the way these systems work and how they perform. Yet most formal analytical models of operations assume that the people who... View Details

Keywords: Martha Lagace

03 Mar 2023
Research & Ideas

When Showing Know-How Backfires for Women Managers

in front of direct reports to demonstrate competence and combat negative stereotypes about their abilities. But, these displays came at the expense of less visible office work that is critical to their businesses’ performance. Her... View Details

Keywords: by Kara Baskin; Retail; Consumer Products

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

benchmark somebody's performance for pay? If the benchmark keeps changing, it complicates several things. So there’s a simple advantage that comes from using standard frameworks. Awada: I take a much more practical view. In the last five... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

01 Sep 2023
News

Solving for Z

survey found that younger employees report “more overall stress and work-related burnout than older groups”—factors that can hurt performance and contribute to job hopping. A 2022 survey by Deloitte found that stress and burnout levels... View Details

Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government

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Online Business Courses & Certifications | HBS Online

Pay by July 24 $1,850 Certificate Earn a Certificate of Specialization by taking three courses in this subject area within 18 months. Strategy Identify business goals, make critical decisions, organize for innovation, and help teams... View Details

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