Corporate Culture - Publications - Faculty & Research

June 1998 (Revised August 2001)
Case

Wells Fargo Online Financial Services (A)

Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details

Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry

Citation

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January 1998 (Revised February 1998)
Case

Sideco Americana S.A. (A)

By: Lynn S. Paine and Harold F. Hogan Jr

This case focuses on a decision the Sideco management team faces when customers of its newly acquired and privatized water and sewer company neglect to pay its bills. Describes the effort to transform an old-style Argentine construction and engineering company into a... View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Corporate Social Responsibility and Impact; Business and Government Relations; Transformation; Business or Company Management; Values and Beliefs; Argentina

Citation

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12 Mar 2006
Research & Ideas

Global Poverty Needs a Global Answer

School in 1963 I have been trying to find ways to teach about the political, social, economic, and cultural environment of business, the context that shapes corporate purpose, provides View Details

Keywords: by Cynthia Churchwell

April 30, 2020
Article

Leading Your Team Past the Peak of a Crisis

By: Rosabeth M. Kanter

In the middle of a crisis, everything looks like a failure. But it’s possible to come out the other end with a strong company—and often with a plan for growth. Companies with a people-first culture can succeed by paying attention to three things: establishing clear... View Details

Keywords: Crisis Management; Organizational Culture; Corporate Accountability; Collaborative Innovation and Invention

Citation

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29 Jun 2017
Research & Ideas

Why Uber Is Worth Saving and How To Do It

entrenched interests are going to resist and regulators are too slow to catch up,” she says. But Kanter calls financial results a “lagging indicator” of a company’s health. “They tell you what you’ve just done. They don’t predict the future. View Details

Keywords: by Dina Gerdeman; Transportation

Ashish Nanda

Ashish Nanda is Senior Lecturer and C. Roland Christensen Distinguished Management Educator at Harvard Business School. From 2018 to 2021, he was course head for the MBA Required Curriculum course in Strategy. Beginning in 2022, he is teaching an MBA Elective... View Details

04 May 2023
Blog Post

Sustainability: Career Advice from HBS Career Coach Hillary Mann

Hillary Mann is a former Corporate Relations Director with the HBS Career and Professional Development office, covering Consumer Products, Retail & Luxury Goods, Hospitality, Agribusiness, and Sustainability. This article was written... View Details

April 2021
Case

Coca-Cola: Preparing for the Next 100 Years

By: Cynthia A. Montgomery and James Weber

In early 2020, James Quincey, the 14th chair of the 133-year old The Coca-Cola Company, was in the midst of a years-long transformation of Coca-Cola from being the leading carbonated soft drink (CSD) beverage company into a total beverage company. The company’s... View Details

Keywords: Strategy; Diversification; Change Management; Organizational Culture; Environmental Sustainability; Food and Beverage Industry; United States

Citation

Educators

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Clayton Rose is Baker Foundation Professor of Management Practice and teaches the course Accountability in the Advanced Management Program. His case writing is focused on the how leaders consider the... View Details

Keywords: financial services

Program

Leading in the Digital Era

technology has become critical to the success in keeping a company competitive and driving growth. How can you get your organization to embrace technologies and data that hold extraordinary potential for delivering a differentiated customer experience? How can you... View Details

21 Feb 2007
Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

for a local business to flourish, it must invariably be connected to world markets, credit, and technology. That's why multinational corporations must play a critical role. The goal of poverty reduction will not be reached unless the... View Details

Keywords: by George C. Lodge & Craig Wilson

August 2010 (Revised November 2011)
Case

MindTree: A Community of Communities

By: David A. Garvin and Rachna Tahilyani

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Learning; Corporate Entrepreneurship; Employee Relationship Management; Innovation and Invention; Knowledge Management; Leadership; Organizational Culture; Social and Collaborative Networks; Information Technology Industry; India

Citation

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06 Apr 2015
Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

programs with mental health, companies can both address stigmas and provide coping strategies to address issues before they become chronic problems. Johnson & Johnson has created a culture in which employees are welcome to use the... View Details

Keywords: by Michael Blanding; Health; Air Transportation

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

"shameful," especially for companies in need of federal bailouts. Such pay, he said, is "exactly the kind of disregard for the costs and consequences of their actions that brought about this crisis—a culture of narrow... View Details

Keywords: by Roger Thompson

21 Feb 2012
Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

For the last quarter century, many fought hard to overcome gender discrimination in the workplace by raising awareness, strengthening antidiscrimination policies, and encouraging more women to enter the corporate world. At first blush,... View Details

Keywords: by Maggie Starvish

Michael L. Tushman

Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

29 May 2018
First Look

New Research and Ideas, May 29, 2018

February 2018 Journal of Accounting & Economics Bank CEO Materialism: Risk Controls, Culture and Tail Risk By: Bushman, Robert, Robert Davidson, Aiyesha Dey, and Abbie Smith Abstract—We investigate how the prevalence of materialistic... View Details

Keywords: Dina Gerdeman

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

society through a cultural change that had solidarity as its core value. In our sample alliances, this motivation was associated with a specific company type: family-owned businesses. These are companies controlled by an individual or a... View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

Teaching Interest

Short Intensive Program (SIP): Effective Strategic Philanthropy

By: Brian L. Trelstad

Non-profit organizations and social enterprises play an important role in every country in the world: as laboratories for social innovation, as the delivery system for critical goods and services at scale, as the stewards of our cultural heritage, and as advocates for... View Details

June 2020
Case

MOD Pizza: A Winning Recipe? (Abridged)

By: Boris Groysberg, John D. Vaughan and Matthew Preble

This is an abridged version of “MOD Pizza: A Winning Recipe?” HBS Case No. 416-004. Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015... View Details