Conversation - Publications - Faculty & Research

03 Jan 2018
Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

ask follow-up questions tend to land better jobs than people who don’t. (That goes for landing second dates, too.) ”Compared to those who do not ask many questions, people who do are better liked and learn more information from their View Details

Keywords: by Carmen Nobel

02 Nov 2016
Op-Ed

Government and Financial Tech Can Fix Cash Woes for Small Businesses

30, 60 or 90 days repay the loan with cash from customer receipts, all in the same system. In the ongoing conversation of how we drive long-term economic growth and competitiveness, it’s important to focus on how we help more small... View Details

Keywords: by Karen Mills

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

help the committee avoid dwelling on the difficulties of the work and emphasize instead the opportunities. The focus should be on the big picture: Conversations about IT strategy are hard and can be discouraging if the committee gets... View Details

Keywords: by Richard Nolan & Warren McFarlan

23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

Neeley When everyone works in one office building, even if not in close proximity, establishing trust in colleagues can be as easy as breathing—or as refilling your mug at the nearest coffee station. It’s natural to strike up casual View Details

Keywords: by Michael Blanding

26 Nov 2013
First Look

First Look: November 26

Beshears, John, James J. Choi, David Laibson, Brigitte C. Madrian, and Gwendolyn Reynolds Abstract—Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name... View Details

Keywords: Sean Silverthorne

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

call may be having a dramatic experience during this crisis is an important subtext for how they are navigating the conversation with me.” “[Pacing] ourselves as leaders to remain strong for all the people that depend on us, [managing]... View Details

Keywords: by Boris Groysberg and Robin Abrahams

02 Mar 2015
Research & Ideas

Retail Reaches a Tipping Point—Which Stores Will Survive?

everything—was reportedly in conversations to buy some of those storefronts—possibly its first real beach-head in the brick-and-mortar world. As harbingers of the future of retail, these events certainly caught the attention of Harvard... View Details

Keywords: by Sean Silverthorne; Retail

13 Mar 2017
Research & Ideas

Hiding Products From Customers May Ultimately Boost Sales

copyright 2016 by Kris Johnson Ferreira and Joel Goh Ferreira and Goh launched the research after a conversation with an executive at flash sales boutique Rue La La, with whom Ferreira had conducted previous research on product pricing.... View Details

Keywords: by Carmen Nobel; Retail; Fashion

04 Mar 2016
Research & Ideas

Is E-commerce at Risk in Apple's Security Dispute with the FBI?

initial conversation probably took place behind closed doors. But as soon as the media becomes involved, public opinion starts counting and Apple knows that. So they’ve made the reasonable argument that if they encroach on citizens’... View Details

Keywords: Re: Sunil Gupta; Technology

06 Aug 2001
Research & Ideas

Go Global—or No? Can You Make the Case?

noticed Tom studying Susan, his eyes narrowing. So he wasn't surprised—in fact he was a little relieved—when Tom put the brakes on: "I guess I don't see how we can make that decision until we gather a little more input, Susan," Tom said. "At the very... View Details

Keywords: by Walter Kuemmerle

01 Dec 2015
Research & Ideas

What to Do When Your Organization Has Dueling Missions

these tensions themselves.” In contrast, the successful organization required the job counselors to consult with the production supervisors before making any key decisions, and vice versa. And it provided ample time and opportunity for these mandatory View Details

Keywords: by Carmen Nobel

28 Apr 2009
First Look

First Look: April 28, 2009

partial conversion (only part of the waste stream is converted into by-product), full+ conversion (the entire waste stream is converted into by-product and "waste substitute" virgin raw material is... View Details

Keywords: Martha Lagace

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

Suns: The Epic Story of America's Great Migration and Beverly Daniel Tatum’s Why Are All the Black Kids Sitting Together in the Cafeteria?: And Other Conversations About Race. Wilkerson is an award-winning journalist. Tatum, a former... View Details

Keywords: by Staff

01 Nov 2016
First Look

First Look - November 1, 2016

Tencent to Scandinavian digital trailblazer Schibsted, from The New York Times to The Economist, and from talent management to the future of education. Synthesizing what these stories have in common, and drawing on the latest research in economics, marketing, and... View Details

Keywords: Sean Silverthorne

08 Oct 2007
Research & Ideas

Management Education’s Unanswered Questions

schools took some responsibility. The conversation was cut short upon the entry of the United States into World War II. After World War II, business schools experienced one of their fastest growth rates as a consequence of the GI Bill.... View Details

Keywords: by Martha Lagace; Education

13 Apr 2020
Research & Ideas

Small Businesses Are Worse Off Than We Thought

Beyond How to Manage Coronavirus Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center... View Details

Keywords: by Kristen Senz; Financial Services

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

Stores were designed as a place for lingering and relaxing. For customers who were looking for an in-and-out buying experience, that was frustrating and frivolous. Just give me my coffee! But for others, there was value created in a moment of View Details

Keywords: by Jen McFarland Flint; Retail

29 Oct 2018
Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

conversant in these issues, Luca says. The advent of digital economists is unlikely to kill collaborations between academia and tech companies. By working with academic economists, tech companies benefit by getting deep expertise on a... View Details

Keywords: by Roberta Holland; Technology; Education

07 May 2018
Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

tweaked the website, the overall sales conversion rate for buyers actually went up by as much as 23 percent, meaning that customers weren’t just buying higher-priced items, rather, they were buying more items overall. When Teixeira and... View Details

Keywords: by Michael Blanding; Retail

17 Apr 2017
Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

marketplace, who defines the winner? It’s all perception–you think you’re the leader, and you’re really not,” he said. “For me, it’s all about conversion [monetizing existing goods and potential services] in the platform.” Discouraging... View Details

Keywords: by Carmen Nobel; Service

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