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Show Results For
- All HBS Web
(4,279)
- People (22)
- News (1,416)
- Research (1,446)
- Events (8)
- Multimedia (108)
- Faculty Publications (711)
- 22 Aug 2011
- News
Now Learn - Entrepreneurship at Harvard
- 02–09 Dec 2020
- Virtual Programming
Building Resilient Organizations for Turbulent Times
Connect with your fellow HBS alumni for two timely leadership programs, presented by professors Ranjay Gulati and Joshua D. Margolis, that will provide a framework to address some of the most unprecedented challenges currently facing business today. Register for either... View Details
- 13 Sep 2017
- Blog Post
Why We Recruit: Gorton's Seafoods
marketers who have a broad business perspective and outstanding leadership skills. What recruiting tactics have you found most successful in engaging with students and/or alumni at HBS?Targeting and connecting with students specifically... View Details
Keywords: Consumer Products / Retail
- April–May 2012
- Article
Resources or Power? Implications of Social Networks on Compensation and Firm Performance
By: Joanne Horton, Yuval Millo and George Serafeim
Using a sample of 4,278 listed UK firms, we construct a social network of directorship-interlocks that comprises 31,495 directors. We use social capital theory and techniques developed in social network analysis to measure a director's connectedness and investigate... View Details
Keywords: Power and Influence; Social and Collaborative Networks; Compensation and Benefits; Performance; Relationships; Resource Allocation; United Kingdom
Horton, Joanne, Yuval Millo, and George Serafeim. "Resources or Power? Implications of Social Networks on Compensation and Firm Performance." Journal of Business Finance & Accounting 39, nos. 3-4 (April–May 2012): 399–426.
- 25 Oct 2016
- News
Karen Mills, Sr. Fellow Harvard University
- January 8, 2022
- Editorial
The Post-Pandemic Office Should Be a Clubhouse
By: Nitin Nohria
If the primary purpose of an office today is no longer to get actual work done, then perhaps it’s better conceived as a place for connection and community. Do we still need desks and cubicles? View Details
Nohria, Nitin. "The Post-Pandemic Office Should Be a Clubhouse." Wall Street Journal (January 8, 2022), C.3.
- July 2009
- Exercise
Bringing AMP Home: Personal Memos to Improve Your Organization
By: Max H. Bazerman
This exercise helps AMP participants connect the concepts in AMP to specific issues that are current in their organizations. This exercise is done for each participant and each phase is shared with living group colleagues View Details
- 01 Jun 2017
- Blog Post
How To Partner With a Club: Engage With Club Leaders
HBS student club leaders oversee their club’s mission and events, and support their members as they explore their career interests. New club leaders are elected each spring at which point organizations may connect with them on ways that... View Details
- 24 Oct 2012
- Working Paper Summaries
Diasporas and Outsourcing: Evidence from oDesk and India
- June 2002
- Case
Southwest Airlines in Baltimore
By: Rogelio Oliva, Jody Hoffer Gittell and David Lane
The number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion... View Details
Keywords: Strategy; Growth Management; Air Transportation; Service Operations; Air Transportation Industry; Maryland
Oliva, Rogelio, Jody Hoffer Gittell, and David Lane. "Southwest Airlines in Baltimore." Harvard Business School Case 602-156, June 2002.
- 26 Apr 2017
- Working Paper Summaries
Is the SEC Captured? Evidence from Comment-Letter Reviews
- 2020
- Chapter
The Relational Roles of Brands
By: Jill Avery
In contemporary culture, brands play important relational roles, linking consumers to others and serving as relational partners. This chapter provides an understanding of the relational roles of brands to illuminate why and how consumers connect with brands and how... View Details
Keywords: Customer Relationship Management; Customer Focus and Relationships; Customers; Brands and Branding; Marketing Strategy; Marketing
Avery, Jill. "The Relational Roles of Brands." Chap. 8 in Marketing Management: A Cultural Perspective. 2nd edition, edited by Luca M. Visconti, Lisa Penaloza, and Nil Toulouse, 121–137. Routledge, 2020.
- September 1995 (Revised February 1996)
- Case
Apollo Hospitals of India (A)
Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,... View Details
Keywords: Employee Relationship Management; Franchise Ownership; Health Care and Treatment; Customer Focus and Relationships; Business Strategy; Health Industry; India
Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (A)." Harvard Business School Case 396-027, September 1995. (Revised February 1996.)
- 27 Mar 2019
- News
Will Startup Fishbowl Become the Social Media App for Your Industry?
- 11 Jan 2017
- Working Paper Summaries
Populism and the Return of the 'Paranoid Style': Some Evidence and a Simple Model of Demand for Incompetence as Insurance Against Elite Betrayal
- 03 Apr 2017
- Blog Post
The International Experience at HBS
promotion, I chose to pursue the transformational experience that Harvard has to offer. As an international student, I wasn’t entirely sure what to expect from HBS. Coming from Morocco and France, but having lived in Texas, the UK and Benin, I found it extremely easy... View Details
- 2019
- Book
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
By: Shoshana Zuboff
In this masterwork of original thinking and research, Shoshana Zuboff provides startling insights into the phenomenon that she has named surveillance capitalism. The stakes could not be higher: a global architecture of behavior modification threatens human nature in... View Details
Keywords: Consumer Profiling; Consumer Behavior; Forecasting and Prediction; Information Technology; Power and Influence; Ethics; Society; Transformation
Zuboff, Shoshana. The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power. New York: PublicAffairs, 2019.
- March 2010 (Revised April 2014)
- Case
American Well: The Doctor Will E-See You Now
By: Elie Ofek and Ron Laufer
What is next for healthcare IT provider American Well, whose innovative Online Care technology allows physicians to deliver care to patients online in real time? Using American Well's platform, patients with non-emergency health concerns can communicate with physicians... View Details
Keywords: Entrepreneurship; Health Care and Treatment; Technological Innovation; Growth and Development Strategy; Market Entry and Exit; Service Delivery; Online Technology; Health Industry
Ofek, Elie, and Ron Laufer. "American Well: The Doctor Will E-See You Now." Harvard Business School Case 510-061, March 2010. (Revised April 2014.)
- 12 Jun 2024
- News
The Impact of HBS Staff Affinity Groups
- 17 Oct 2023
- Blog Post
HBS Section I Celebrates Parents, Mentors, and Partners Day
Wayland, Massachusetts. Zoom allowed us to connect with participants spanning the globe, hailing from countries such as China, Colombia, Germany, Nigeria, the Philippines, and across the United States. All our guests arrived well-prepared... View Details