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  • All HBS Web  (3,380)
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  • All HBS Web  (3,380)
    • People  (10)
    • News  (922)
    • Research  (1,576)
    • Events  (4)
    • Multimedia  (53)
  • Faculty Publications  (1,047)
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  • Web

Contemporary Black Artists at Harvard Business School | Baker Library | Bloomberg Center | Harvard Business School

Collection, Harvard Business School, 1995.5 © 2021 Radcliffe Bailey Born in New Jersey, Radcliffe Bailey moved to Atlanta, Georgia, when he was four. There he frequently visited the High Museum of Art with his mother. “While I am... View Details
  • July 2008 (Revised January 2009)
  • Case

Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa

By: Rawi E. Abdelal and Thomas Koelble
The Londolozi game viewing reserve in South Africa became a defining icon of ecotourism during the 1990s and early 2000s-that is, a tourist business promoting ecological land management and, at the same time, local economic development. The reserve was in a region in... View Details
Keywords: Developing Countries and Economies; Organizational Change and Adaptation; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Tourism Industry; South Africa
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Abdelal, Rawi E., and Thomas Koelble. "Londolozi: Towards a Sustainable Business Model and Ecological Integrity in Southern Africa." Harvard Business School Case 709-001, July 2008. (Revised January 2009.)
  • Article

How to Shift from Selling Products to Selling Services

By: Doug J. Chung
Only a few years ago, most software companies sold seat licenses for their products, charging customers on the basis of head count. But today, software is typically provided using cloud-based software-as-a-service (SaaS) models that charge customers fees for... View Details
Keywords: SaaS Business Models; Sales; Management; Business Model; Salesforce Management; Applications and Software; Customer Relationship Management
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Chung, Doug J. "How to Shift from Selling Products to Selling Services." Harvard Business Review 99, no. 2 (March–April 2021): 48–52.
  • 2012
  • Book

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

By: Frances Frei and Anne Morriss
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
Keywords: Customers; Business Ventures
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Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
  • 22 Apr 2022
  • Blog Post

Celebrating Earth Day 2022 with the HBS Business and Environment Initiative

We are honoring Earth Day by sharing stories from the HBS Business and Environment Initiative blog that highlight HBS community members and business leaders who are dedicated to environmental sustainability... View Details
  • 2005
  • Book

Fit In Stand Out: Mastering the FISO Factor, The Key to Leadership Effectiveness in Business and Life

By: Blythe J. McGarvie
While studying and practicing business effectiveness, leadership expert Blythe McGarvie uncovered a vital lesson: successful leaders are systems thinkers. Two forces power business systems: integration (Fit In) and transformation (Stand Out). By mastering the FISO... View Details
Keywords: Integration; Leadership; Transformation
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McGarvie, Blythe J. Fit In Stand Out: Mastering the FISO Factor, The Key to Leadership Effectiveness in Business and Life. McGraw-Hill, 2005.
  • Web

K–12 Education | Social Enterprise | Harvard Business School

though most public K-12 schools in the US had access to the ... Featured MBA Course Transforming Education through Social Entrepreneurship This course (formerly Entrepreneurship in Education Reform) explores the central role that... View Details
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

including the potential to transform a business sector. The top-rated teams have the chance to present their ideas in front of a panel of judges, each of whom has achieved aesthetic star power in their own... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 22 Feb 2019
  • News

Empowering a New Generation of Business Leaders

World Congress Center in Atlanta for a program called JA BizTown, where students learn business concepts and skills through a simulated economy in which they create and run a company. “We had a very rewarding JA day,” says Tom Mallory... View Details
Keywords: Margie Kelley; Arts, Entertainment
  • 06 Dec 2021
  • News

3-Minute Briefing: Bonnie Kintzer (MBA 1987)

I had worked at a consulting firm where Reader’s Digest was my client, so I got to learn a lot about the business and the people prior to joining the first time. Thankfully, I was not there during either of the company’s two bankruptcies.... View Details
Keywords: Jennifer Gillespie; publishing; digital transformation; change management; leadership; Publishing Industries (except Internet); Information
  • Forthcoming
  • Article

Government, Business and Making China an Educational Powerhouse Since the 1980s

By: Geoffrey Jones, Yuan Jia-Zheng, Yuhai Wu and Qianru Wang
This article examines how China successfully built a highly competent K-12 education system since the 1980s achieving high literacy rates, broad basic education and gender equality. It argues that this success was driven by a strategy of blending public and private... View Details
Keywords: Early Childhood Education; Secondary Education; Literacy; Gender; Equality and Inequality; Business and Government Relations; Policy; Education Industry; China
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Jones, Geoffrey, Yuan Jia-Zheng, Yuhai Wu, and Qianru Wang. "Government, Business and Making China an Educational Powerhouse Since the 1980s." Business History (forthcoming). (Pre-published online February 5, 2025.)
  • 24 Sep 2014
  • Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can View Details
Keywords: by John Macomber; Energy; Utilities
  • Web

Blog | Social Enterprise | Harvard Business School

Filter Results: (235) Submit Author Types Alumni HBS Staff SE Practitioners SEI Faculty SEI Team Students Topics Alumni for Impact Alumni Programs Arts Business for Social Impact Business School Executive... View Details
  • 23 Sep 2024
  • Blog Post

2024 Summer Internships in Business & Environment

What are the career opportunities in business and environment? In Summer 2024, over 100 MBA students found internships at the intersection of business and the environment. This post provides a sample of some... View Details
  • Web

Blog | Social Enterprise | Harvard Business School

Enterprise Social Enterprise Curriculum Social Enterprise Student Club Social Entrepreneurship Summer Fellows Technology for Good Transformative Impact Tri-Sector Impact HBS Business & Environment Alumni... View Details
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

inadequate disclosure rules were cracks in the financial infrastructure, options were the rocket fuel that blew the cracks wide open, with some disastrous results. I think all the attention being paid to the current problems—particularly by View Details
Keywords: by Garry Emmons
  • Web

Generative AI for Business Leaders - Course Catalog

HBS Course Catalog Generative AI for Business Leaders Course Number 1301 Professor Suraj Srinivasan Spring; Q4; 1.5 credits Project Course Overview Generative AI (GenAI) stands at the forefront of a technological revolution, poised to... View Details
  • Web

Blog | Social Enterprise | Harvard Business School

Filter Results: (235) Submit Author Types Alumni HBS Staff SE Practitioners SEI Faculty SEI Team Students Topics Alumni for Impact Alumni Programs Arts Business for Social Impact Business School Executive... View Details
  • Web

Blog | Social Enterprise | Harvard Business School

Filter Results: (235) Submit Author Types Alumni HBS Staff SE Practitioners SEI Faculty SEI Team Students Topics Alumni for Impact Alumni Programs Arts Business for Social Impact Business School Executive... View Details
  • 04 Mar 2011
  • Working Paper Summaries

From Social Control to Financial Economics: The Linked Ecologies of Economics and Business in Twentieth Century America

Keywords: by Marion Fourcade & Rakesh Khurana; Education
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