Publications

November 2006 (Revised August 2008)
Case

Lincoln Electric

By: Jordan I. Siegel

The case describes Lincoln Electric's business strategy and incentive system, and it discusses the global strategy choices that the company faces going forward. Lincoln Electric is deciding whether a strong push into India should be the next step in the company's... View Details

Keywords: Global Strategy; Globalized Firms and Management; Growth and Development Strategy; Business Strategy; Expansion; India

December 2020
Case

Urban Company

By: Krishna G. Palepu

Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating... View Details

Keywords: COVID-19 Pandemic; Entrepreneurship; Digital Platforms; Emerging Markets; Strategy; Service Delivery; Trust; Technology Industry; Service Industry; India

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

How do companies survive not just for years, but for decades? For centuries even? During a global pandemic, researchers are studying anew what makes companies resilient, agile, and enduring. After all, Japanese construction firm Kongō Gumi, which builds temples, has... View Details

Keywords: by Sean Silverthorne

Web

Social Enterprise - Faculty & Research

Enterprise ; Entrepreneurship ; Social Entrepreneurship ; Growth and Development Strategy ; Growth Management ; Education Industry ; Central Asia Citation Educators Related Groysberg, Boris, and Maxim Pike Harrell. "IQanat: Empowering... View Details

Web

Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

concern took its place as the fourth-largest investment bank in the country. [13] Lehman Brothers, Kuhn, Loeb & Co. expanded its global financial markets, opening offices in Europe and Asia and serving in a financial advisory capacity in... View Details

March 2011
Case

Terror at the Taj Bombay: Customer-Centric Leadership

By: Rohit Deshpande

On November 26, 2008, heavily armed terrorists launched a series of attacks throughout the western-Indian city of Mumbai (formerly Bombay). One of the locations attacked was the Taj Mahal Palace and Tower, which was occupied by the terrorists for over three days,... View Details

Keywords: Safety; Leadership; National Security; Service Delivery; Organizational Culture; Crisis Management; Customer Focus and Relationships; Brands and Branding; Accommodations Industry; Mumbai

Web

In the News - Creating Emerging Markets

The Lakshmi Mittal and Family South Asia Institute Leadership to Last: New Book by Geoffrey Jones and Tarun Khanna on South Asia’s Iconic Business Heads The Mittal Institute spoke with Professors Khanna and Jones about their book... View Details

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

Web

Business Finance Course Online | HBS Online

management position, I need to make decisions utilizing the principles we learned on a daily basis. The course empowered me to do that with confidence. Paul Accornero International Commercial Director (MD) Asia Pacific & Americas Read... View Details

Web

Judging Criteria - Alumni

Boston Region Finale Register MAR 6 Thursday Mar 6, 2025 Western US Region Finale MAR 9 Sunday Mar 9, 2025 Asia Pacific Region Finale MAR 12 Wednesday Mar 12, 2025 Northeast - NY Region Finale Register MAR 25 Tuesday Mar 25, 2025 ANVC... View Details

Portrait Project

Dimitra Taslim

I grew up in a Southeast Asia that was very different from the one today. I grew up in a “frontier” market. I aspired towards being Western. I wore Vans shoes. I read Hemingway. Western was better. Children of American expats would always... View Details

Web

About - Business History

has written extensively on green entrepreneurship and the role of values in business leadership. He has a particular interest in the business history of emerging markets, especially in Latin America, South Asia and Turkey, and launched... View Details

11 Mar 2024
News

In Harmony

Asia and COO of Asia-Pacific investment banking at Salomon Smith Barney. “It’s basically my career, crystallized,” he observes wryly. The trophies, and the magazine covers nearby, tell a very different story from Kim’s earlier, modest... View Details

Keywords: Julia Hanna; photograph by Jun Michael Park

February 2003 (Revised November 2006)
Case

Silvio Napoli at Schindler India (A)

By: Christopher A. Bartlett, Michael Y. Yoshino and Perry Fagan

A young Italian MBA working for a Swiss multinational is sent to India to establish a subsidiary and implement the strategy he prepared at headquarters as a strategic planner. This case focuses on three core strategic decisions he must make as his plan is challenged by... View Details

Keywords: Business Subsidiaries; Decisions; Cross-Cultural and Cross-Border Issues; Employees; Management Teams; Strategic Planning; India; Switzerland

May 2022
Case

Maestro Pizza: Coming in Hot!

By: Ramon Casadesus-Masanell and Fares Khrais

Maestro Pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details

Web

Eligibility & Rules - Alumni

Mar 6, 2025 Northeast - Boston Region Finale Register MAR 6 Thursday Mar 6, 2025 Western US Region Finale MAR 9 Sunday Mar 9, 2025 Asia Pacific Region Finale MAR 12 Wednesday Mar 12, 2025 Northeast - NY Region Finale Register MAR 25... View Details

2011
Case

The Haidilao Company

By: F. Warren McFarlan, Zheng Xiaoming and Ziqian Zhao

Haidilao Hot Pot brings customers delightful dining experiences. Like most restaurants, its workforce is mostly composed of young employees born in underdeveloped suburban areas. Instilled with the founder's unique entrepreneurial values, they are enthused and... View Details

Keywords: Competitive Strategy; Customer Service; Employee Empowerment; Global Corporate Cultures; Organizational Values; Transformations; China; Restaurants; China