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  • March 1987 (Revised October 1993)
  • Case

Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Food and Beverage Industry; Boston
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  • March 2023
  • Case

Roche: ESG and Access to Healthcare

By: George Serafeim, Susanna Gallani and Benjamin Maletta
In May 2022, Roche Group, one of the largest healthcare companies in the world, hosted its first ESG investor event focused exclusively on its efforts to impact access to healthcare. While Roche had recently set an ambitious goal to double the number of patients that... View Details
Keywords: ESG (Environmental, Social, Governance) Performance; Sustainable Finance; Growth Strategy And Execution; Sustainability Targets; Impact Evaluation; Healthcare Access; Healthcare Innovation; Healthcare Systems; Healthcare Operations; Finance; Strategy; Health Testing and Trials; Health Care and Treatment; Growth Management; Measurement and Metrics; Innovation Strategy; Corporate Social Responsibility and Impact; Health Industry; Health Industry; Switzerland; North America; Europe; Asia; Latin America; Africa
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  • September 2012 (Revised December 2013)
  • Case

Intel: Strategic Decisions in Locating a New Assembly and Test Plant (A)

By: Juan Alcacer and Kerry Herman
In mid-2005, Intel is examining its options for where to locate its next assembly and test plant. On its short list of potential sites include locations in China, India, Thailand, and Vietnam. Each country has its own unique benefits and risks related to... View Details
Keywords: Strategic Positioning; Location Choices; Location Strategies; Technology; Geographic Location; Global Strategy; Information Technology; Strategy; Technology Industry; United States; China; India; Thailand; Viet Nam
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  • April 2018 (Revised June 2020)
  • Case

Tesla's CEO Compensation Plan

By: Krishna G. Palepu and Sarah Mehta
Tesla’s board of directors proposed an unusual compensation plan for the company’s CEO Elon Musk. The plan payouts were entirely contingent on achieving very ambitious market value, sales, and EBIT targets over the next ten years. If all the targets were achieved,... View Details
Keywords: CEO Compensation; Compensation Committee; Corporate Governance; Executive Compensation; Governing and Advisory Boards; Business and Shareholder Relations; Auto Industry; United States
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    The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

    A Harvard Business School professor and a16z crypto research partner and a career marketer and Web3 entrepreneur demystify the coming digital revolution, showing how NFTs will transform our online and offline... View Details
    • September 2016 (Revised November 2017)
    • Case

    Casper Sleep Inc.: Marketing the 'One Perfect Mattress for Everyone'

    By: Robert J. Dolan
    “A Warby Parker of mattresses? Somebody is going to do it. Why not us?” This was the topic of a conversation begun in spring 2013 among Gabe Flateman, Philip Krim, Neil Parikh, and T. Luke Sherwin. The four met as members of a New York City venture accelerator... View Details
    Keywords: Mattress; Sleep; Marketing; Business Model; Marketing Channels; Adoption; Sales; Consumer Products Industry
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    • November 1996
    • Case

    Del Webb Corporation (B), The

    By: Jay W. Lorsch and Samanta Graff
    On November 16, 1987, the Del Webb board appointed Phil Dion chairman and CEO. This case outlines the development and implementation of a strategy to focus exclusively on real estate development and to liquidate all other assets. Discusses the appointment of two new... View Details
    Keywords: Crisis Management; Management Succession; Strategic Planning; Governing and Advisory Boards; Business and Shareholder Relations; Conflict of Interests; Real Estate Industry
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    • April 2008
    • Case

    Chunghwa Telecom Co., Ltd. (A)

    By: Paul W. Marshall, Michael Shih-ta Chen and Keith Chi-ho Wong
    In late November 2000, Chunghwa Telecom Co., Ltd., the once-monopolized telecom operator owned by the Taiwanese government, was on its way to privatization. Mr. C.K. Mao, Chairman of the company, who headed the job only three months earlier, after its prior chairman... View Details
    Keywords: Entrepreneurship; Governing Rules, Regulations, and Reforms; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Privatization; Competition; Telecommunications Industry; Taiwan
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    • Career Coach

    Christopher Canario

    what opportunities might be out there, or just interested in learning more about the rapidly growing space economy, Chris is happy to get you up to speed on all things space. If you are already a space View Details
    • 18 Sep 2017
    • Blog Post

    Recruiting HBS MBA Students in 2017-2018

    As we look to a new school year, I wanted to take a moment to thank you for your interest in our students and share some thoughts as the recruiting season begins. After almost 15 years in Career and Professional Development, there are a few things I’d like to encourage... View Details
    Keywords: All Industries
    • 2023
    • Working Paper

    Deglobalization and Entrepreneurial Investment: The Natural Experiment of Brexit

    By: Elisa Alvarez-Garrido and Juan Alcácer
    We seek to gain insight into the consequences of deglobalization on entrepreneurial investment by analyzing an instance of economic disintegration: the United Kingdom’s exit from the European Union. Brexit is not only a unique empirical opportunity, a natural... View Details
    Keywords: Entrepreneurial Finance; International Relations; Trade; Disruption; Globalized Economies and Regions; United Kingdom
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    • 13 Jul 2021
    • Blog Post

    A View from the Horizon

    Rene Jones, Chairman and CEO of M&T Bank, Harvard Business School, Summer Venture in Management (SVMP) alumnus 1985 In April, I was honored to join over 70 Black leaders from a variety of industries who signed a letter that supported... View Details
    • 21 Jan 2020
    • Blog Post

    Meet the AFAA Club

    welcome service members and veterans from all military branches and nations. While HBS admits outstanding and talented individuals from numerous industries, perhaps no group of students has more experience leading and managing people than... View Details
    Keywords: All Industries
    • Teaching Interest

    Strategy and Technology

    Overview

    This course explores the unique aspects of creating effective management and investment strategies for technology-intensive businesses.  What are effective strategies for winning in markets with strong network effects?  How should... View Details

    Keywords: Strategy; Technology
    • June 1982 (Revised May 1995)
    • Case

    Ellis Manufacturing Co.

    By: Roy D. Shapiro
    Ellis finds itself in a weakening competitive position largely due to the lack of rationalization in its plants. Driven by a strong traditionally decentralized sales organization, Ellis finds that all plants want control over all product lines. As a result, overall... View Details
    Keywords: Factories, Labs, and Plants; Cost; Analytics and Data Science; Brands and Branding; Performance Capacity; Competitive Strategy; Construction Industry
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    • 04 Jan 2016
    • Blog Post

    5 Ways to Motivate Employees After the Holiday Season

    The holiday season brings a flurry of fun and stress for all employees. It can be a tough adjustment to get back in the swing of things as many are feeling the post-holiday blues. Here are 5 ways to keep employees motivated and show how... View Details
    Keywords: All Industries
    • 07 May 2015
    • Blog Post

    Career Change: From the Military to Consulting

    Exposed to new functions and industries through case studies, classmates, and the resources of our Career and Professional Development (CPD) Office, nearly 70% of HBS students will pursue ventures very different from the ones that led... View Details
    • May 2013
    • Case

    Bridgewater Associates

    By: Jeffrey T. Polzer and Heidi K. Gardner
    Bridgewater Associates was the world's largest hedge fund with approximately $120 billion in assets under management in mid-2012, and its leaders attribute its record-beating performance to the firm's culture of "radical transparency." The founder, Ray Dalio, was... View Details
    Keywords: Management Style; Motivation and Incentives; Management Practices and Processes; Organizational Culture; Performance; Leadership Style; Investment; Financial Services Industry
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    • Profile

    Tiffany Pham

    learning, for change. After graduating from Yale and Harvard Business School, I knew that I had to get into the industry that had impacted me as a young woman, so I could ultimately use media to impact other women like me. “I subsequently... View Details
    Keywords: Entrepreneurship; Entertainment / Media; Technology
    • February 2017 (Revised November 2021)
    • Case

    Digitalization at Siemens

    By: David J. Collis and Tonia Junker
    The case discusses the digitalization strategy of Siemens AG, a German-based company operating in manufacturing and electronics. The increasing impact of digital technologies on all of its business units had prompted CEO Joe Kaeser and his team to put digitalization at... View Details
    Keywords: Company Management; Digital Technologies; Corporate Strategy; Competition; Information Technology; Information Infrastructure; Manufacturing Industry; Manufacturing Industry
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