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Show Results For
-
All HBS Web
(3,674)
- People (17)
- News (1,399)
- Research (1,437)
- Events (4)
- Multimedia (5)
- Faculty Publications (534)
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
purchase interest. Specifically, building on the psychology of disclosure and trust, we posit that cost transparency, insofar as it represents an act of sensitive disclosure, fosters trust. In turn, this heightened trust enhances...
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Dina Gerdeman
- 05 Jun 2018
- First Look
New Research and Ideas, June 5, 2018
back peaceful settlements or support warring groups and continued fighting. Attitudes toward peaceful settlement are expected to be especially obdurate for civilians who have been exposed to violence. In a...
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Dina Gerdeman
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
improvements in delivering specific healthcare services and justify further investigation of process improvements. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54827 in press Journal of...
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by Sean Silverthorne
- Web
Cases & Teaching Notes - Institute For Strategy And Competitiveness
Clinic: Growth Strategy 2015 by Michael E. Porter and Elizabeth O. Teisberg The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the...
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- 25 Aug 2010
- News
Classroom Hijinks: Games, Parties, Pranks, and Celebrations
In the first part of “Classroom Hijinks” last week, I discussed catchphrases, cheers, and mascots as examples of section spirit engendered by the fortunate decision to have a first-year section’s courses all taught in the same classroom....
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- 03 Mar 2014
- Blog Post
Align Your Social Media and Recruiting Strategies
Twitter, Facebook and YouTube. These platforms should be regularly used to push out new products, services or research being derived from your organization. Ask your followers what they think about your new...
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- 01 Dec 2010
- News
Money and Markets Dominate New Course Offerings
half-course format will play a more prominent role in the elective curriculum in the future because it gives students an opportunity to sample more instructors and ideas,” says Tom Eisenmann, the William J. Abernathy Professor of Business...
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Keywords:
curriculum
- 17 Jul 2018
- First Look
New Research and Ideas, July 17, 2018
Spring 2018 Journal of Cold War Studies The Enemy of My Enemy: The Soviet Union, East Germany, and the Iranian Tudeh Party's Support for Ayatollah Khomeini By: Friedman, Jeremy Abstract—This article examines...
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Dina Gerdeman
- 01 Mar 2014
- News
Faculty and Alumni Books for March 2014
Press) The authors outline a method to discover and revitalize the exceptional business that exists inside an organization. The method relies on the well-established 80/20 rule to direct focus and attention;...
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- December 2020
- Case
Urban Company
Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating...
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Keywords:
COVID-19 Pandemic;
Entrepreneurship;
Digital Platforms;
Emerging Markets;
Strategy;
Service Delivery;
Trust;
Service Industry;
Service Industry;
India
Palepu, Krishna G. "Urban Company." Harvard Business School Case 121-041, December 2020.
- 07 Nov 2023
- Blog Post
Get to Know the HBS Armed Forces Alumni Association
development and job search process of members, and raise awareness and support for the military among the members of the Harvard University...
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- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
is the author of Remote Work Revolution, and the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Joe Fuller: Stay flexible in the uncertain ‘next normal’ There is no need for...
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by Kristen Senz
- 09 Dec 2019
- News
Winning the SMB deposit game: How technology leads the charge
Summer R. Jackson
Summer Jackson is an Assistant Professor of Management in the Organizational Behavior unit at Harvard Business School. She teaches LEAD in the MBA required curriculum.
Professor Jackson is an organizational ethnographer and field researcher... View Details
- 31 Mar 2013
- News
Study highlights ‘cash for access’ risks
- 01 Nov 2019
- Blog Post
Confronting Climate Change in the Classroom and Beyond
date: 706 teaching cases and materials, 191 articles, 13 books, 49 book chapters); planning and supporting student, faculty, and alumni...
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- 01 Mar 2015
- News
An Exceptional Faculty of Scholars and Teachers
supporting them as they identify and then realize ambitious research agendas—requires significant investment. Teaching is a skill that is developed and refined over time. Few...
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- Web
Suppliers - Institute For Strategy And Competitiveness
Employers Suppliers Policymakers Suppliers Suppliers Suppliers of medical products, technology, and services play vital roles in the value of health care delivery and...
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- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
Heskett, W. Earl Sasser, and Leonard A. Schlesinger (Berrett-Koehler) Based on decades of collective field experiences, the authors present anecdotal evidence in support of eight things that great View Details
- April 2021
- Case
ClearChoice Dental Implant Centers
By: Robert S. Kaplan, Ashiana Jivraj and Jane Barrow
The case illustrates the application of value-based health care to dental medicine. ClearChoice Dental Implant Centers was a rapidly-growing network of dentist-owned independent implant clinics. The targeted market included 23 million people, 15% of the US adult...
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Keywords:
Value-based Health Care;
Dental Medicine;
Growth and Development Strategy;
Expansion;
Business Strategy;
Customer Value and Value Chain;
Customer Focus and Relationships;
Health Industry;
United States
Kaplan, Robert S., Ashiana Jivraj, and Jane Barrow. "ClearChoice Dental Implant Centers." Harvard Business School Case 121-082, April 2021.