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  • All HBS Web  (7,246)
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Show Results For

  • All HBS Web  (7,246)
    • People  (8)
    • News  (1,271)
    • Research  (5,433)
    • Events  (20)
    • Multimedia  (13)
  • Faculty Publications  (4,568)
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  • October 14, 2019
  • Article

How Artificial Intelligence Is Changing Health Care Delivery

By: Samantha F. Sanders, Mats Terwiesch, William J. Gordon and Ariel Dora Stern
The development of intelligent machines holds great promise for making health care delivery more accurate, efficient, and accessible, but challenges remain for incorporating AI into clinical and administrative settings. View Details
Keywords: Artificial Intelligence; Health Care and Treatment; Service Delivery; Technological Innovation; AI and Machine Learning
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Sanders, Samantha F., Mats Terwiesch, William J. Gordon, and Ariel Dora Stern. "How Artificial Intelligence Is Changing Health Care Delivery." NEJM Catalyst (October 17, 2019).
  • 01 Mar 2019
  • News

Building a Movement

things. Of course technology affords us that ability these days, but it will require a bit more perspective shift too. Whenever we’re with students in the classroom—with MBAs or senior executives from around the world—their experience... View Details
  • July 2019
  • Case

Instabeat—One More Lap?

By: Shikhar Ghosh, Nicole Tempest Keller and Alpana Thapar
This case follows Lebanese entrepreneur, Hind Hobeika, an engineer and competitive swimmer who spends seven years trying to launch a wearable heartrate monitor and motion sensor to help swimmers track their performance while swimming. While the Beirut-based... View Details
Keywords: Startup; Manufacturing; Prototyping; Female Protagonist; Business Startups; Decision Making; Entrepreneurship; Information Infrastructure; Information Technology; Design; Organizational Culture; United States; Lebanon
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Ghosh, Shikhar, Nicole Tempest Keller, and Alpana Thapar. "Instabeat—One More Lap?" Harvard Business School Case 820-005, July 2019.
  • 12 Sep 2018
  • News

Game-Changing Analytics

the NBA’s Philadelphia ’76ers benefit from the analytic approach and technology platform Gelman helped develop to build the Kraft organization’s enviable connection with New England Patriots’ fans. “We help organizations develop a... View Details
  • 14 Aug 2019
  • Sharpening Your Skills

The Manager's Guide to Leveraging Disruption

executive to set up Eastern Labs and start innovating. Are Technology Companies Ripe for Disruption? Are information technology companies subject to the same kinds of blinkered... View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2020
  • News

Quantum Leap

time. They spun Aliro out of Harvard’s Quantum Information Science Lab, then incubated it at the Harvard i-lab. Ricotta came on board in 2019. A seasoned tech CEO, he had already launched a number of startups into emerging networking... View Details
Keywords: Jen McFarland Flint; Computer and Electronic Product Manufacturing; Manufacturing
  • May 2024
  • Case

Pernod Ricard: Uncorking Digital Transformation

By: Iavor Bojinov, Edward McFowland III, François Candelon, Nikolina Jonsson and Emer Moloney
This case study explores the opportunities and challenges of the digital transformation journey of French wine and spirits company Pernod Ricard. As part of the transformation, the company launched four key digital programs (KDPs) aimed at using data and artificial... View Details
Keywords: Business Organization; Business Divisions; Talent and Talent Management; Global Strategy; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Digital Strategy; Advertising; Sales; Organizational Culture; Product Development; Decision Making; Technology Adoption; Alignment; Expansion; Food and Beverage Industry; France; Europe
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Bojinov, Iavor, Edward McFowland III, François Candelon, Nikolina Jonsson, and Emer Moloney. "Pernod Ricard: Uncorking Digital Transformation." Harvard Business School Case 624-095, May 2024.
  • January 2018
  • Case

Pravost Consulting Services

By: Andrew Wasynczuk and Tiffany Y. Chang
Pravost Consulting Services considers a division manager's response to the stringent demands of his boss who lambasts him for the division's weak performance. Six months earlier Jakub Kowalski, CEO of Pravost, promoted Viktor Novak to head up the faltering Pravost... View Details
Keywords: Consulting; Consulting Services; Employee Retention; Eastern Europe; Performance; Attrition; Culture; Krakow; Retention; Performance Improvement; Organizational Culture; Information Technology Industry; Information Technology Industry; Poland; Europe
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Wasynczuk, Andrew, and Tiffany Y. Chang. "Pravost Consulting Services." Harvard Business School Case 918-033, January 2018.
  • June 2015 (Revised November 2016)
  • Case

HealthCare.gov: The Crash and the Fix (A)

By: Leonard A. Schlesinger and Paras D. Bhayani
A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. There is a B case that provides the follow on strategy and processes utilized to get the site up and... View Details
Keywords: Organizational Change; Implementing Strategy; Implementation; Government Innovation; Health Care Industry; Health Care Reform; Health Care and Treatment; Government Administration; Governing Rules, Regulations, and Reforms; Organizational Change and Adaptation; Information Technology Industry; Information Technology Industry; United States
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Schlesinger, Leonard A., and Paras D. Bhayani. "HealthCare.gov: The Crash and the Fix (A)." Harvard Business School Case 315-129, June 2015. (Revised November 2016.)
  • August 2014 (Revised March 2015)
  • Case

Optimization and Expansion at OpenTable

By: Benjamin Edelman and Karen Webster
OpenTable considers adjustments to increase its benefits to merchants, including a novel payments service that lets customers skip the multi-step process of using a credit card. View Details
Keywords: Payments; Pricing; Mobile; Rollout; Incrementality; Innovation Strategy; Credit Cards; Information Technology Industry; Information Technology Industry; United States
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Edelman, Benjamin, and Karen Webster. "Optimization and Expansion at OpenTable." Harvard Business School Case 915-003, August 2014. (Revised March 2015.) (request courtesy copy.)
  • 2012
  • Article

Antitrust Scrutiny of Google

By: Benjamin Edelman
I evaluate antitrust claims against Google and propose possible remedies. While Google's specific tactics are often novel, I show connections to practices deemed unlawful over a period of decades, and I identify remedies well grounded in antitrust precedent. View Details
Keywords: Competition; Antitrust; Google; Search; Non-price Terms; Digital Marketing; Lawsuits and Litigation; Information Technology Industry; Information Technology Industry
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Edelman, Benjamin. "Antitrust Scrutiny of Google." Journal of Law 2, no. 2 (2012): 445–464.
  • July 2008
  • Teaching Note

The Politics and Economics of Accounting for Goodwill at Cisco Systems (TN) (A) and (B)

By: Karthik Ramanna
Teaching Note for [109002] and [109003]. View Details
Keywords: Information Technology Industry; Information Technology Industry; United States
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Ramanna, Karthik. "The Politics and Economics of Accounting for Goodwill at Cisco Systems (TN) (A) and (B)." Harvard Business School Teaching Note 109-004, July 2008.
  • April 2008 (Revised September 2008)
  • Teaching Note

Apple Inc., 2008 (TN)

By: David B. Yoffie and Michael Slind
Teaching Note for [708480]. View Details
Keywords: Information Technology Industry; Information Technology Industry
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Yoffie, David B., and Michael Slind. "Apple Inc., 2008 (TN)." Harvard Business School Teaching Note 708-493, April 2008. (Revised September 2008.)
  • November 2007 (Revised March 2008)
  • Teaching Note

Bill Gates and Steve Jobs (TN)

By: Anthony Mayo
Keywords: Information Technology Industry; Information Technology Industry
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Mayo, Anthony. "Bill Gates and Steve Jobs (TN)." Harvard Business School Teaching Note 408-092, November 2007. (Revised March 2008.)
  • April 2003
  • Supplement

NTT DoCoMo (B)

By: Stephen P. Bradley and Erin Sullivan
Supplements the (A) case. View Details
Keywords: Information Technology Industry; Information Technology Industry; Japan
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Bradley, Stephen P., and Erin Sullivan. "NTT DoCoMo (B)." Harvard Business School Supplement 703-401, April 2003.
  • July 2002 (Revised April 2003)
  • Case

Computer Associates International, Inc.: Governance and Investor Communication Challenge

By: Paul M. Healy and Krishna G. Palepu
Sanjay Kumar, the CEO of Computer Associates, faces investor communication challenges following the company's implementation of a new business model and the accompanying change method used to recognize revenue. Despite management's confidence that the new business... View Details
Keywords: Business Earnings; Earnings Management; Stock Shares; Problems and Challenges; Communication Strategy; Accrual Accounting; Business Model; Budgets and Budgeting; Corporate Governance; Revenue; Information Technology Industry; Information Technology Industry
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Healy, Paul M., and Krishna G. Palepu. "Computer Associates International, Inc.: Governance and Investor Communication Challenge." Harvard Business School Case 103-007, July 2002. (Revised April 2003.)
  • June 2002
  • Teaching Note

PSA: The World's Port of Call, TN

By: Lynda M. Applegate and Maddy Kadish
Teaching Note for (9-802-003). View Details
Keywords: Information Technology Industry; Information Technology Industry
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Applegate, Lynda M., and Maddy Kadish. "PSA: The World's Port of Call, TN." Harvard Business School Teaching Note 802-230, June 2002.
  • May 2001
  • Teaching Note

Tracmail TN

By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju
Teaching Note for (9-801-037). View Details
Keywords: Information Technology Industry; Information Technology Industry; India; United States
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Marshall, Paul W., Carin-Isabel Knoop, and Suma Raju. "Tracmail TN." Harvard Business School Teaching Note 801-417, May 2001.
  • April 2001
  • Case

eFrenzy, Inc. (B)

By: Alan D. MacCormack and Kerry Herman
Supplements the (A) case. View Details
Keywords: Information Technology Industry; Information Technology Industry; United States
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MacCormack, Alan D., and Kerry Herman. "eFrenzy, Inc. (B)." Harvard Business School Case 601-167, April 2001.
  • February 2001 (Revised January 2002)
  • Case

Tracmail

By: Paul W. Marshall, Carin-Isabel Knoop and Suma Raju
Tracmail, an online customer service company based in India, is trying to handle support services (e-mail and chat) for companies worldwide. In its quest to break into global markets, Tracmail is contemplating a joint venture with a U.S. call center. Tracmail is also... View Details
Keywords: Salesforce Management; Globalized Firms and Management; Business Startups; Joint Ventures; Information Technology Industry; Information Technology Industry; India; United States
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Marshall, Paul W., Carin-Isabel Knoop, and Suma Raju. "Tracmail." Harvard Business School Case 801-037, February 2001. (Revised January 2002.)
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