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  • May 2013 (Revised October 2014)
  • Case

Novartis: Leading a Global Enterprise

By: William W. George, Krishna G. Palepu and Carin-Isabel Knoop
Novartis, the world's leading healthcare company, was formed in 1996 out of a merger of two very different, mid-tier Switzerland-based pharma companies. The case traces the company's evolution over the past 17 years, as it transformed into a truly global enterprise... View Details
Keywords: Multinational Firms and Management; Talent and Talent Management; Organizational Structure; Organizational Culture; Success; Globalized Markets and Industries; Management Teams; Change Management; Business History; Mergers and Acquisitions; Global Strategy; Health Care and Treatment; Pharmaceutical Industry; Health Industry; Switzerland
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  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

through turbulence. In particular, she and her family emphasized maintaining strong capital equity structures to deal with currency volatility, seeking reliable local partners, and never forgetting long-term opportunities. "For managers... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • Web

Year in Review | Annual Report 2024

of the School’s tenth dean, who guided HBS from July 2010 through December 2020. Staff Leadership Changes MBA, Doctoral Programs & External Relations New Leadership & Structure In January 2024, Jana Kierstead was named Executive Director... View Details
  • April 2025
  • Supplement

Joe Mazzulla and the Boston Celtics (B)

By: Linda A. Hill, James I. Cash and Lydia Begag
This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details
Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
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  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

unrelated to managerial performance, we document that a significant subset of firms, who choose index-based rTSR-benchmarks in lieu of specific peers, do not adequately achieve this objective. Structural estimates reveal that... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2011
  • First Look

First Look: August 9

that the most popular rule is rational choice; it is used in about half the cases. To participate in the competitions, researchers are asked to email the organizers models (implemented in computer programs) that read the incentive View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

created through radical diversification is very different from that required for incremental diversification efforts. Our findings have important implications for studying how innovation is structurally accomplished in professional firms.... View Details
Keywords: Martha Lagace
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

in-depth examination of new product development and launch strategies in the context of the music industry. Provides rich insights into how grassroots and mass-marketing approaches can facilitate new product/artist development. Octone's "hybrid" marketing... View Details
Keywords: Martha Lagace
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

necessary to reduce cost structures and generate the incentives for business involvement. Companies that have productive relationships with NGOs and nonprofits can find it very useful as well. Through partnership, companies can leverage... View Details
Keywords: by Sean Silverthorne
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

senior management, or even bosses all the way down. In contrast, context refers to organizational factors, outside the individual, that provide cues about how voice is likely to be received. Leader behavior is one such contextual cue. Aspects of organizational culture... View Details
Keywords: by Sarah Jane Gilbert
  • 12 Nov 2001
  • Research & Ideas

Can Religion and Business Learn From Each Other?

get creative in the way they structure the deal. It may give them courage to kick back. You know, if people are fearful, for example, they can get very abusive; they can get very destructive. That's not always the best way to approach... View Details
Keywords: by Martha Lagace
  • 01 Sep 2014
  • News

All For One

creative building blocks that contributed to an innovative whole. Instead of a cult of personality around a leader who compelled other people to follow, this kind of leadership was based on virtually the opposite—setting up structures... View Details
Keywords: Michael Blanding; faculty; research; Market Research, Photo, Translation, Veterinary and Other Services; Professional Services
  • 23 Oct 2018
  • First Look

New Research and Ideas, October 23, 2018

Organizations: Chapter 7 The Value Structure of Technologies, Part 2: Technical and Strategic Bottlenecks as Guides for Action By: Baldwin, Carliss Y. Abstract—The purpose of this chapter is to present analytic tools based on functional... View Details
Keywords: Dina Gerdeman
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

Feedback Shapes Social Networks By: Green, Paul, Jr., Francesca Gino, and Bradley Staats Abstract—Many organizations employ interpersonal feedback processes as a structured means of informing and motivating employee improvement. Ample... View Details
Keywords: by Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Microsoft vs. Open Source: Who Will Win?

code to governments. Second, we look at the role of cost asymmetries. In the base model we assume that the cost structures of Windows and Linux for the development, distribution, and support of software coincide. A natural question is... View Details
Keywords: by Sean Silverthorne; Technology
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

their post-pandemic working norms, many leaders will weigh the pros and cons of letting employees keep the schedule freedom that comes with virtual work. But, reducing structure comes with its own risks, so companies will likely want a... View Details
Keywords: by Danielle Kost
  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

that the corporate social network had disrupted hierarchical structures and that the site was overloaded with information. To begin to remedy these problems, Høylie’s team modified the group architecture and issued guidance for platform... View Details
Keywords: Dina Gerdeman
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

combined this bold national goal with an accountability structure (incentive plan) built on Key Performance Indicators (KPIs), as more typically done at a company level. A key case protagonist is Ohood Al Roumi: the UAE and the world's... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

conditions that identify underlying costs. Latent transaction costs are identified even when the exact supplier selection mechanism is unknown. I estimate the model using federal supply contracts and find that transaction costs are a significant portion of total buyer... View Details
Keywords: Sean Silverthorne
  • 01 May 2012
  • First Look

First Look: May 1

crisis unfolded. It examines the Corporation's unique structure and management ethic that had so far enabled it to function within timeline and costs. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/112013-PDF-ENG View Details
Keywords: Carmen Nobel