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      • 1984
      • Chapter

      Human Resources Management: The Integration of Industrial Relations and Organization Development

      By: Michael Beer and Bert Spector
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      Beer, Michael, and Bert Spector. "Human Resources Management: The Integration of Industrial Relations and Organization Development." In Research in Personnel and Human Resources Management, Vol. 2, edited by Kendrith M. Rowland and Gerald R. Ferris. JAI Press, 1984.
      • 1984
      • Book

      Organization Change and Development: A Systems View

      By: Michael Beer
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      Beer, Michael. Organization Change and Development: A Systems View. Glenview, IL: Scott, Foresman and Company, 1984.
      • November 1983 (Revised October 1989)
      • Case

      Procter & Gamble Europe: Vizir Launch

      By: Christopher A. Bartlett
      Describes P&G's expansion in Europe, including the development of a strong country subsidiary management, responsive to local market differences. The launch of a new product presents strategic and organizational challenges as P&G considers making this their first... View Details
      Keywords: Business Subsidiaries; Trade; Business or Company Management; Growth and Development Strategy; Product Launch; Emerging Markets; Organizational Design; Problems and Challenges; Expansion; Europe
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      Bartlett, Christopher A. "Procter & Gamble Europe: Vizir Launch." Harvard Business School Case 384-139, November 1983. (Revised October 1989.)
      • August 1983 (Revised July 1984)
      • Case

      Antitrust Movement: Symbolic Politics and Industrial Organization Economics

      By: Richard S. Tedlow
      Keywords: Monopoly; Government and Politics; Industry Structures; Business History
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      Tedlow, Richard S. "Antitrust Movement: Symbolic Politics and Industrial Organization Economics." Harvard Business School Case 384-051, August 1983. (Revised July 1984.)
      • August 1983 (Revised December 1987)
      • Case

      Hewlett-Packard: Challenging the Entrepreneurial Culture

      By: Howard H. Stevenson
      Keywords: Entrepreneurship; Organizational Culture; Organizational Change and Adaptation
      Citation
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      Stevenson, Howard H. "Hewlett-Packard: Challenging the Entrepreneurial Culture." Harvard Business School Case 384-035, August 1983. (Revised December 1987.)
      • 1983
      • Book

      Negotiating in Organizations

      By: M. H. Bazerman and R.J. Lewicki
      Keywords: Negotiation; Organizations
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      Bazerman, M. H. and R.J. Lewicki, eds. Negotiating in Organizations. SAGE Publications, 1983.
      • June 1983
      • Background Note

      Note on the Paper Machinery Industry

      By: Christopher A. Bartlett
      Describes the major structural changes taking place in the paper industry in the 1970s: major oil and pulp price increases, pollution legislation, a shift in industry development from OECD countries to LDCs and NICs and the technological revolution in paper making.... View Details
      Keywords: Engineering; Price; Global Strategy; Growth and Development; Industry Structures; Organizational Change and Adaptation; Pollutants; Competition; Pulp and Paper Industry
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      Bartlett, Christopher A. "Note on the Paper Machinery Industry." Harvard Business School Background Note 383-185, June 1983.
      • April 1983 (Revised June 2003)
      • Case

      Shouldice Hospital Limited

      By: James L. Heskett
      Various proposals are set forth for expanding the capacity of the hospital. In assessing them, serious consideration has to be given to the culture of the organization and the importance of preserving it in a service delivery system. In addition to issues of capacity... View Details
      Keywords: Expansion; Health Care and Treatment; Performance Capacity; Organizational Culture; Service Delivery; Growth Management; Strategic Planning; Quality; Social Enterprise; Health Industry; Canada
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      Heskett, James L. "Shouldice Hospital Limited." Harvard Business School Case 683-068, April 1983. (Revised June 2003.)
      • April 1983 (Revised October 2000)
      • Case

      People Express (A)

      By: Leonard A. Schlesinger and Debra Whitestone
      Describes the start up, strategy, organizational design, and operations over the first eighteen months of the airline. Focuses on the creative use of human resources as an integral part of the business strategy. View Details
      Keywords: Human Capital; Air Transportation; Organizational Design; Operations; Business Startups; Business Strategy; Air Transportation Industry; United States
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      Schlesinger, Leonard A., and Debra Whitestone. "People Express (A)." Harvard Business School Case 483-103, April 1983. (Revised October 2000.)
      • March 1983 (Revised January 1984)
      • Case

      Merloni Group

      By: Christopher A. Bartlett
      The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
      Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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      Bartlett, Christopher A. "Merloni Group." Harvard Business School Case 383-152, March 1983. (Revised January 1984.)
      • 1983
      • Book

      Managing Behavior in Organizations

      By: Leonard A. Schlesinger, Robert G. Eccles and John J. Gabarro
      Keywords: Behavior
      Citation
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      Schlesinger, Leonard A., Robert G. Eccles and John J. Gabarro, eds. Managing Behavior in Organizations. New York: McGraw-Hill, 1983.
      • January 1983 (Revised December 1984)
      • Background Note

      Organizational Behavior II: An Overview

      By: Michael Beer
      Keywords: Organizational Culture
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      Beer, Michael. "Organizational Behavior II: An Overview." Harvard Business School Background Note 483-091, January 1983. (Revised December 1984.)
      • January 1983 (Revised September 1983)
      • Case

      E.T. Phone Home, Inc.: Forecasting Business Demand

      By: John F. Cady and Frank V. Cespedes
      Describes a process for forecasting market demand for an emerging technology--cellular radio. The student must critically evaluate the demand model and the market estimates, and modify them as appropriate in order to develop a marketing plan and budget. View Details
      Keywords: Budgets and Budgeting; Forecasting and Prediction; Marketing Strategy; Demand and Consumers; Business Processes; Technology
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      Cady, John F., and Frank V. Cespedes. "E.T. Phone Home, Inc.: Forecasting Business Demand." Harvard Business School Case 583-121, January 1983. (Revised September 1983.)
      • 1983
      • Manual

      Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings

      By: Phyllis F. Schlesinger, Leonard A. Schlesinger, Robert G. Eccles and John J. Gabarro
      Keywords: Management; Behavior; Organizations; Information; Cases; Books
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      Schlesinger, Phyllis F., Leonard A. Schlesinger, Robert G. Eccles, and John J. Gabarro. Instructor's Manual to Accompany Managing Behavior in Organizations: Text, Cases, Readings. New York: McGraw-Hill, 1983.
      • November 1982
      • Case

      Conversion Training at New England Telephone (A)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (A)." Harvard Business School Case 383-099, November 1982.
      • November 1982
      • Case

      Conversion Training at New England Telephone (B)

      By: D. Quinn Mills and E. Mary Lou Balbaky
      Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England
      Citation
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      Mills, D. Quinn, and E. Mary Lou Balbaky. "Conversion Training at New England Telephone (B)." Harvard Business School Case 383-100, November 1982.
      • 1982
      • Casebook

      Cases in Operations Management: Strategy and Structure

      By: W. Earl Sasser, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar and David H. Maister
      Keywords: Cases; Operations; Management; Strategy; Organizational Structure
      Citation
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      Sasser, W. Earl, Kim B. Clark, David A. Garvin, Margaret B.W. Graham, Ramchandran Jaikumar, and David H. Maister. Cases in Operations Management: Strategy and Structure. Richard D. Irwin, 1982.
      • 1982
      • Chapter

      Industrial Organization and the Evolution of Concepts for Strategic Planning: The New Learning

      By: M. E. Porter
      Keywords: Strategic Planning; Organizational Change and Adaptation
      Citation
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      Porter, M. E. "Industrial Organization and the Evolution of Concepts for Strategic Planning: The New Learning." In Corporate Strategy: The Integration of Corporation Planning Models and Economics, edited by T. H. Taylor. Amsterdam: North-Holland Publishing Company, 1982.
      • 1982
      • Chapter

      The Social Psychology of Organizations

      By: R. M. Kanter and M. G. Cox
      Keywords: Social Psychology; Organizations
      Citation
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      Kanter, R. M., and M. G. Cox. "The Social Psychology of Organizations." In A Social Problems Perspective on Social Psychology, edited by D. Perlman and C. Cozby. New York: Holt, Rinehart and Winston, 1982.
      • October 1982 (Revised May 1992)
      • Case

      Johnson & Johnson: The Tylenol Tragedy

      By: Stephen A. Greyser
      In October 1982, Johnson & Johnson was confronted with a major crisis when seven deaths were attributed to poisoned Tylenol. The case reviews the facts as known a week after the incident occurred, and raises a wide range of questions regarding consumer behavior,... View Details
      Keywords: Consumer Behavior; Corporate Social Responsibility and Impact; Competitive Strategy; Crisis Management; Health Care and Treatment; Pharmaceutical Industry
      Citation
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      Greyser, Stephen A. "Johnson & Johnson: The Tylenol Tragedy." Harvard Business School Case 583-043, October 1982. (Revised May 1992.)
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