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  • 2020
  • Book

The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value

By: Marco Bertini and Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services. View Details
Keywords: Commerce; Business Model; Design; Customer Relationship Management; Strategy
Related
  • March 2002 (Revised August 2002)
  • Case

Microsoft.NET

By: Alan D. MacCormack and Kerry Herman
Set in the summer of 2000, following the unveiling of Microsoft's .NET initiative to the public. Three of the key figures in .NET's development are considering the next steps they would have to take to keep the initiative moving forward. Specifically, the challenges... View Details
Keywords: Applications and Software; Growth and Development Strategy; Change Management; Talent and Talent Management; Policy; Business Model; Computer Industry; Web Services Industry
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  • 17 Feb 2010
  • First Look

First Look: Feb. 17

Publication:Quantitative Marketing and Economics 7, no. 3 (September 2009): 237-266 Abstract This study presents a signaling model of advertising for horizontally differentiated products. The central... View Details
Keywords: Martha Lagace
  • January 2016 (Revised December 2024)
  • Case

Airbus Versus Boeing (A)

By: Ramon Casadesus-Masanell
Looks at the development of the competitive actions between Airbus and Boeing from 1992 to 2006. Begins with the question of whether Airbus and Boeing should collaborate on the development of a VLCT (Very Large Commercial Transport) or whether Airbus should develop... View Details
Keywords: Business Model; Decision Choices and Conditions; Competition; Cooperation; Strategy; Air Transportation Industry
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  • Forthcoming
  • Article

FinTech Lending and Cashless Payments

By: Pulak Ghosh, Boris Vallée and Yao Zeng
Borrower's use of cashless payments both improves their access to capital from FinTech lenders and predicts a lower probability of default. These relationships are stronger for cashless technologies providing more precise information, and for outflows. Cashless payment... View Details
Keywords: Fintech; Lending; Payments; Data Sharing; Financing and Loans; Information Technology; Banks and Banking; Business Model
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  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

a product of the international Communist movement’s model of revolution in the developing world that envisioned new states following a “non-capitalist path View Details
Keywords: Dina Gerdeman
  • 18 Nov 2014
  • First Look

First Look: November 18

business model and analyzes how his firm evolved into a diversified business group. The research supports prevailing explanations of business groups, which identify the role of... View Details
Keywords: Sean Silverthorne
  • 24 Apr 2014
  • News

Improving the service experience requires excellence—but not in everything

Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver excellence as a matter View Details
  • 06 Apr 2010
  • First Look

First Look: April 6

response to an ad-sponsored rival often entails business model reconfigurations. We also find that when there is an ad-sponsored entrant, the incumbent is more likely to prefer to compete through the subscription-based or the ad-sponsored... View Details
Keywords: Martha Lagace
  • 27 Aug 2013
  • First Look

First Look: August 27

organizational adoption of practice variants that differ in their degree of customization.   Working Papers X-CAPM: An Extrapolative Capital Asset Pricing Model By: Barberis,... View Details
Keywords: Sean Silverthorne
  • 20 Jun 2019
  • Blog Post

What is the MS/MBA Biotechnology: Life Sciences Program? A Q&A with Bill Anderson, Senior Lecturer on Stem Cell and Regenerative Biology

a goal to change society for the better. It is unique in its interdisciplinary approach. We are adopting this model of ‘ethical entrepreneurship’ by not just having an occasional discussion here and there,... View Details
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

The case follows MBA graduate Emily Figel as she researches LendingClub as a potential investment vehicle for the small wealth management firm she will join in the fall. Using LendingClub’s historical data, she learns the fundamentals of... View Details
Keywords: Dina Gerdeman
  • fall 2008
  • Article

Typosquatting: Unintended Adventures in Browsing

By: Benjamin Edelman
"Typosquatting" is the practice of registering domain names, identical to or confusingly similar to trademarks and famous names, in hopes that users will accidentally request these sites—whereupon they will receive, typically, advertisements. This piece presents the... View Details
Keywords: Web; Advertising; Business Model; Lawsuits and Litigation; Profit; Practice
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  • 09 Jul 2013
  • Research & Ideas

Catching Up With Boards--Jay Lorsch

three years ago: "Rethinking the nature of executive pay within the context of our larger economic and social system and the challenges we face may enable us to create a new View Details
Keywords: by Jim Aisner
  • 06 Sep 2024
  • Blog Post

Harvard Business School Announces 2024 Goldsmith Fellows

Isaac Goldstein. Isaac has focused his career on K-12 and higher education. He first worked at EY-Parthenon, partnering with school districts, universities, and edtech investors, to address learning loss and operating deficits. He then joined Great Minds, where he... View Details
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

model has the obvious risk of generating pressure to be friendly toward issuers, especially issuers that generate a lot of ratings business (e.g., they have a lot View Details
Keywords: by Martha Lagace; Financial Services
  • November 1988 (Revised November 1996)
  • Case

Roy Rogers Restaurants

By: William J. Bruns Jr.
Roy Rogers Restaurants is a subsidiary of Marriott Corp. which sells franchises to own and operate standardized fast food restaurants. Many franchise owners operate more than one restaurant. One of these, presently operating 16 restaurants and committed to develop 30... View Details
Keywords: Franchise Ownership; Business Model; Cost Management; Quality; Transformation; Food and Beverage Industry
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  • 09 Aug 2011
  • First Look

First Look: August 9

experiment. The two experiments use the same methods and subject pool and examine games randomly selected from the same distribution. The current introductory paper presents the results of the estimation experiment and clarifies the... View Details
Keywords: Sean Silverthorne
  • Web

Health Plans - Institute For Strategy And Competitiveness

reward integrated practice unit models by providers Encourage or mandate provider outcome reporting through registries by medical condition Create standards for meaningful provider cost measurement and reporting Design new bundled View Details
  • 01 Jun 2010
  • News

Alumni Books

numbers one never thinks about, even though they play a crucial role in most aspects of life. Seizing the White Space: Business Model Innovation for Growth and Renewal by Mark W. Johnson (MBA ’96) (Harvard... View Details
Keywords: mathematics; statistics; Finance