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  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

Managers are often stretched in various directions, including hiring and reviewing staff members, developing spending forecasts, and reporting to the C-suite. These responsibilities entail a lot of administrative tasks, like filling out... View Details
Keywords: by Dina Gerdeman
  • Web

Alumnae Circles - Alumni

Alumnae Circles About Circles FAQ Regional Contacts Alumnae Circles is an HBS-enabled, alumnae-owned program designed to build and foster genuine relationships among HBS alumnae*. A Circle is typically a diverse group View Details
  • 09 Aug 2016
  • First Look

August 9, 2016

forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing... View Details
Keywords: Sean Silverthorne
  • 28 Mar 2018
  • HBS Seminar

Tim O’Reilly, O’Reilly Media

  • 07 Sep 2021
  • News

New HBS Fund Chairs Take the Helm

world’s largest producers of wallboard for the construction industry. Both are active on boards and in their community and are particularly interested in issues related to education, arts and culture, and... View Details
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

at Harvard Business School. The findings, interpretations, and conclusions expressed in this paper are entirely those of the author. They do not necessarily represent the views of the World Bank, its... View Details
Keywords: by Christian Ketels
  • March 2008
  • Article

Radically Simple IT

Many managers think that developing and rolling out a major IT system is like putting up a warehouse: You build it and you're done. But that does not work for IT anymore. Taking that approach results in rigid, costly systems that are outdated from the day they are... View Details
Keywords: Design; Information Technology; Information Technology Industry
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  • 18 Dec 2006
  • Lessons from the Classroom

Grooming Next-Generation Leaders

the organization and its world. "If they are not trained the right way, they can spend the next twenty years building deeper and deeper skills in a narrow aspect," Narayandas says. "What they might not be asking themselves,... View Details
Keywords: by Martha Lagace
  • 09 Jun 2021
  • Research & Ideas

How Tennis, Golf, and White Anxiety Block Racial Integration

White people often feel anxious about interacting with non-Whites, and they go out of their way to erect barriers to reduce contact with minorities, according to new research. When routinely making choices about where to live, work,... View Details
Keywords: by Jay Fitzgerald
  • Teaching Interest

DESIGN THEORY AND PRACTICE ES285

By: Roberto Verganti

Any organization, business or venture grounds its value on how “meaningful” are its products (functionally, symbolically and emotionally). Design Theory and Practice (DTP) empowers students to create products that are meaningful, to people who use them and to... View Details

Keywords: Integrated Design; Leadership; User Experience Design; Design; Strategy; Technology; Product Design
  • 2011
  • Working Paper

From Single Deals to Negotiation Campaigns

By: David A Lax and James K. Sebenius
Negotiation scholars typically take the individual deal, or a few linked deals, as the unit of analysis. While analyzing one deal requires a familiar conceptual framework, doing the same for a broader "negotiation campaign" calls for a different focus and set of... View Details
Keywords: Negotiation Deal; Framework; Business Subsidiaries; Agreements and Arrangements; Mergers and Acquisitions; Information Management; Finance; Business and Shareholder Relations; Corporate Governance; Business and Government Relations; Governing Rules, Regulations, and Reforms; Cross-Cultural and Cross-Border Issues
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  • Web

Loeb House | About

Loeb House John L. Loeb Sr. Loeb House was named in honor of John L. Loeb Sr. and his close ties and devotion to the School. One of 16 buildings in the original 1920s McKim,... View Details
  • 20 May 2024
  • Blog Post

Get to Know Class Day Student Speaker Erik Roberts

Roberts went into consulting to dip his toes into the field of business and discover his passions. He worked in sectors such as economic development and climate and sustainability, founded a nonprofit academy to deliver capability View Details
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

With the help of LEGO bricks, business executives discover how design principles can serve as building blocks to create a great customer experience. How Independent Bookstores Have Thrived in Spite View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 28 Jun 2022
  • Book

The Moral Enterprise: How Two Companies Profit with Purpose

How can government and business work together in this fractious political moment, when finding solutions to pressing problems like inequality and climate change are more urgent than ever? Rebecca Henderson, Harvard University’s John and Natty McArthur University... View Details
Keywords: by Avery Forman
  • 12 Oct 2022
  • Research & Ideas

When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb

though they left host photos on the listing pages. In June 2020, Airbnb launched Project Lighthouse, a US-based research effort that aims to identify and measure bias involving names and photos to help the company create better policies, View Details
Keywords: by Pamela Reynolds; Technology; Travel
  • October 2015
  • Case

BandPage (A)

By: Karim R. Lakhani, Colin Maclay and Greta Friar
BandPage CEO James "J" Sider is about to receive results from BandPage's targeted advertising campaign on music streaming service Rhapsody and learn whether BandPage's strategy to improve ad click through rates and generate revenue has succeeded. BandPage, which began... View Details
Keywords: Digital Innovation; Digital Music; Digital Marketing; Mobile Marketing; Technological Innovation; Marketing Communications; Music Entertainment; Mobile Technology; Music Industry
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  • 01 Jun 2024
  • News

Alumni Achievement Awards 2024

Photographed by Susan Young; Edited by Julia Hanna MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients. ALUMNI ACHIEVEMENT AWARDS SITE MORE ON THE RECIPIENTS Read more about the 2024 recipients, and learn about past recipients.... View Details
  • Web

Dillon House | About

& White as part of the original 1920s campus plan. Construction was delayed until 1965, however, during the tenure of Dean George P. Baker. When it first opened, the... View Details
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

and the right resources. We really think that's at the heart. The last piece is your team. That's about all the complexities of what it means to build a team—a team is different from just a group—and how you... View Details
Keywords: by Carmen Nobel