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  • 2014
  • Working Paper

The Effect of Management Control Elements on Coordination

By: Sara Bormann, Jan Bouwens and Christian Hofmann
This study examines how control elements of a firm affect coordination among profit centers. The firm operates a network of 59 profit centers. It uses a transfer-pricing system designed to account for interdependencies between profit centers and to induce coordination.... View Details
Keywords: Business or Company Management; Organizational Structure; Performance
Related
  • Web

Dean Srikant Datar | About

Dean Srikant Datar 2021–Present Srikant M. Datar became the 11th dean of Harvard Business School on January 1 , 2021. During his tenure at the School, he has served as Senior Associate Dean for University Affairs (including Faculty Chair... View Details
  • 19 Apr 2016
  • Blog Post

First Minutes are Critical in New-Employee Orientation

HBS Career & Professional Development (CPD) is sharing Working Knowledge articles to further educate our recruiting partners about best practices in human resources. Employee orientation programs ought to be less about the company and more about the employee,... View Details
Keywords: All Industries
  • Web

California - Global

United States California – Silicon Valley Established in 1997, the California Research Center (CRC) enriches the intellectual activities of HBS faculty and fortifies the connection between the Boston campus and the West Coast. The... View Details
  • Web

Programs & Resources - Entrepreneurship

transform their thinking and vision in a dynamic global environment. Using the vaunted HBS case study method, our participants spend meaningful time with HBS faculty and peers from around the world in programs that encourage and support entrepreneurial leadership. News... View Details
  • Teaching Interest

Overview

By: Rob Markey

Managing Service Operations - MBA Elective Curriculum

World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details

Keywords: Customer Lifetime Value; Customer Centric Initiative; Customer Engagement; Service Management; Service Profit Chain; Service Design; Service Models; Service Excellence; Customer Focus and Relationships; Customer Satisfaction; Customer Value and Value Chain; Service Delivery; Service Operations
  • Research Summary

Antecedents and Consequences of Trust in Interorganizational Relations: An International Comparison

The objective of this research project is to build from the conceptual development described above and test the sources and effects of trust in a different empirical setting. The level of analysis is also interorganizational but narrowed to the level of a specific... View Details
  • 10 Feb 2011
  • Working Paper Summaries

The Dark Side of Creativity: Original Thinkers Can Be More Dishonest

Keywords: by Francesca Gino & Dan Ariely
  • 28 Apr 2020
  • News

Coronavirus apps: the risk of slipping into a surveillance state

  • 2010
  • Working Paper

CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)

By: Werner Erhard, Michael C. Jensen, Kari L. Granger and Joseph J. DiMaggio M.D.
This workshop is designed to support participants in gaining mastery in the delivery of our new course: "Being A Leader and the Effective Exercise of Leadership: An Ontological Model." The Workshop was delivered at the United States Air Force Academy (July 13 - 16,... View Details
Keywords: Curriculum and Courses; Values and Beliefs; Globalization; Policy; Leadership Development; Goals and Objectives; Performance Capacity; Social and Collaborative Networks
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  • Web

Baker Library Services - Alumni

Finding industry overviews and company profiles Gathering articles on trends on a specific industry, topic or subject Identifying biographical information to support networking Remote Services HBS alumni have remote access to select View Details
  • 16 Jul 2001
  • Research & Ideas

How to Compete Like a Judo Strategist

help you become a better judo strategist. Rule One: Maintain A Deep Focus On Your Core Business Whether we are talking about Palm Computing, Intuit, or even big companies such as Charles Schwab, the most successful judo strategists have... View Details
Keywords: by David B. Yoffie & Mary Kwak
  • April 2012 (Revised June 2012)
  • Case

HP Labs in Singapore

By: Willy Shih, Pankaj Agarwal and Christine Chi
When HP established a branch of its corporate research lab in Singapore, the government played a key role through its Economic Development Board (EDB). Chris Whitney, the lab's director, sought to generate revenue from the lab's innovations, making it financially... View Details
Keywords: Research and Development; Factories, Labs, and Plants; Development Economics; Government and Politics; Motivation and Incentives; Innovation and Invention; Revenue; Technology Industry; Singapore
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  • 28 Jan 2020
  • Working Paper Summaries

Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure

Keywords: by Doug J. Chung, Kyoungwon Seo, and Reo Song; Retail; Real Estate
  • Research Summary

Learning Organizations

David A. Garvin is studying how companies pursue improvement and change through efforts to stimulate organizational learning. He has found the following activities to be common in learning organizations: intelligence gathering; experimentation; learning from... View Details

  • Web

Illumination Studies and Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

through partnerships among industries, universities, and government. In the 1920s, with support from the National Research Council, the Rockefeller Foundation, and eventually Harvard Business School, Western... View Details
  • 06 Mar 2020
  • News

‘Can everyone mute?’ Coronavirus means we must telecommute. We’re not ready

  • September 2013
  • Article

Cultures as Learning Laboratories: What Makes Some More Effective than Others?

By: Elaine Mosakowski, Goran Calic and P C Early
With a mandate to globalize, business school educators have increasingly embraced global service learning as an important technique for creating global mind-sets and enhancing cultural understanding in students. While we applaud this movement from the domestic to the... View Details
Keywords: Business Education; Learning; Cognition and Thinking; Cross-Cultural and Cross-Border Issues
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  • 12 Jun 2012
  • First Look

First Look: June 12

http://www.guilford.com/cgi-bin/cartscript.cgi?page=pr/vazire.htm&dir=pp/sapp&cart_id=525067.3094 Short-Termism: Don't Blame Investors Authors:Francois Brochet, George Serafeim, and Maria Loumioti Publication:Harvard Business... View Details
Keywords: Sean Silverthorne
  • 12 Dec 2006
  • First Look

First Look: December 12, 2006

  Working PapersNone available this week   Cases & Course MaterialsAnalyzing Work Groups Harvard Business School Note 407-032 Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=407032 Ayala Corp Harvard... View Details
Keywords: Martha Lagace