Publications

June 2010
Teaching Note

FoldRite Furniture Company: Planning to Meet a Surge in Demand (Brief Case)

By: Steven C. Wheelwright and Afarin Bellisario

Teaching Note for 4555. View Details

Keywords: Manufacturing; Production Capacity; Production Scheduling; Risk Management; Production; Performance Capacity; Manufacturing Industry

April 1988 (Revised July 1990)
Case

Schulze Waxed Containers, Inc.

Schulze Waxed Containers has recently lost 20% of its business. The firm's cost accounting system spreads fixed costs over the volume produced. The 1987 costs reflect the lower production volume and are higher. The firm has recently adopted a minimum mark up. The... View Details

Keywords: Cost Accounting; Production; Management Systems; Manufacturing Industry

01 Dec 2008
News

Innovation as P&G’s Key

make in a routine and disciplined way,” Lafley says. The “disciplined way” is the major revelation of the book. For Lafley and Charan, innovation is an operational imperative driving sustainable organic growth, not something left to... View Details

Keywords: Sean Silverthorne; Food Manufacturing; Manufacturing; Miscellaneous Manufacturing; Manufacturing

14 Sep 2009
Research & Ideas

Understanding Users of Social Networks

as Facebook and MySpace. He has also applied many of the insights to help companies develop strategies for leveraging these various online entities for profit. Addressing Network Failures "Online social networks are most useful when they address real failures in... View Details

Keywords: by Sean Silverthorne; Advertising; Publishing

05 May 2015
First Look

First Look: May 5

causes considerable societal damage, as demonstrated by increasing empirical evidence. Drawing on recent research in moral psychology and behavioral ethics, I examine "moral flexibility," or the common ability to justify one's... View Details

Keywords: Carmen Nobel

29 Mar 2011
First Look

First Look: March 29

to deploy a system of statistical control that had been developed and applied successfully in the management of the Army Air Forces. Henry Ford II had recently assumed control of his grandfather's troubled automotive View Details

Keywords: Sean Silverthorne

01 Jun 1996
News

Reinventing Marketing

Professor V. Kasturi Rangan, the required Marketing course has been revamped to include new initiatives such as a marketing-strategy computer simulation (called "Pharmasim") and a module on new product development, developed and taught jointly with the Technology and... View Details

Keywords: Mary Jane Higgins; Illustration by Peter Hoey

16 Dec 2021
News

Avoid a One-Size-Fits-All Approach to Sales Coaching

11 Sep 2009
News

I Network, You Network, He, She, It Networks…

Do future MBAs emerge from the womb with business card in hand? Greet their preschool pals with a firm, not fishy, handshake? HBS alumni so frequently mention the lifelong benefits of connections made at Soldiers Field that I’ve always assumed their networking skills... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

18 Sep 2007
First Look

First Look: September 18, 2007

Working PapersOptimal Reserve Management and Sovereign Debt Authors:Laura Alfaro and Fabio Kanczuk Abstract Most models currently used to determine optimal foreign reserve holdings take the level of international debt as given. However,... View Details

Keywords: Martha Lagace

01 Apr 2000
News

Rethinking Call Centers: Effective Delivery of Service is Key

call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details

03 Feb 2023
News

Making Performance Reviews Fairer in a Hybrid Workplace

09 Sep 2021
News

Let’s Redefine 'Productivity' for the Hybrid Era

24 Nov 2014
Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

In a 2012 Harvard Business School case on corruption at German conglomerate Siemens AG, Peter Solmssen —brought in to clean house —reflects on how people approach a business bribe. "The stupid ones say, very simply, what are you going to do for me?" says Solmssen,... View Details

Keywords: by Michael Blanding

April 1988 (Revised March 1991)
Case

Tektronix: Portable Instruments Division (B)

Describes the new material-burdening system they have implemented and the cycle-time-burdening system they are proposing. Asks students to analyze the new cost system. View Details

Keywords: Cost Accounting; Production; Management Systems; Manufacturing Industry

September 1974 (Revised July 1979)
Background Note

A Note on Process Analysis

By: Paul W. Marshall

Provides an introductory note to production processes and the use of flow diagram. View Details

Keywords: Production; Management Analysis, Tools, and Techniques