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      • February 1995 (Revised September 1995)
      • Case

      The Bourland Companies

      By: William J. Poorvu and John H. Vogel Jr.
      Michael Bourland, the president of the Bourland Companies, needs to refinance two properties, an office building in southern New Hampshire and a retail property in Massachusetts. He is considering three alternatives: a renewal of a bank mini-perm, a 15-year mortgage... View Details
      Keywords: Capital Markets; Property; Mortgages; Family Business; Financial Management; Family Ownership; Real Estate Industry; Massachusetts; North and Central America
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      Poorvu, William J., and John H. Vogel Jr. "The Bourland Companies." Harvard Business School Case 395-151, February 1995. (Revised September 1995.)
      • January 1995
      • Teaching Note

      Northern Telecom (A): Greenwich Investment Proposal (Condensed)and Northern Telecom (B): The Norstar Launch TN

      By: V. Kasturi Rangan
      Teaching Note for (9-594-051) and (9-593-104). View Details
      Keywords: Communication Technology; Investment; Product Launch; Product Development; Telecommunications Industry; Canada
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      Rangan, V. Kasturi. "Northern Telecom (A): Greenwich Investment Proposal (Condensed)and Northern Telecom (B): The Norstar Launch TN." Harvard Business School Teaching Note 595-078, January 1995.
      • January 1995
      • Teaching Note

      Allied-Signal: Managing the Hazardous Waste Liability Risk (TN)

      By: Richard H.K. Vietor
      Teaching Note for (9-793-044). View Details
      Keywords: Chemical Industry; United States; Europe
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      Vietor, Richard H.K. "Allied-Signal: Managing the Hazardous Waste Liability Risk (TN)." Harvard Business School Teaching Note 795-076, January 1995.
      • January 1995 (Revised April 1995)
      • Teaching Note

      StarKist (A) and (B) TN

      By: Forest L. Reinhardt
      Teaching Note for (9-794-128) and (9-794-139). View Details
      Keywords: United States; Mexico
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      Reinhardt, Forest L. "StarKist (A) and (B) TN." Harvard Business School Teaching Note 795-097, January 1995. (Revised April 1995.)
      • January 1995 (Revised January 1995)
      • Case

      USAA: Business Process Review for the Great Lakes Region (Abridged)

      By: James L. Heskett
      Presents the results of a service process analysis of USAA's claims processing activity in its Great Lakes Region. Explores not only issues of redesigning the process but also the organizational implications of various alternatives. View Details
      Keywords: Restructuring; Mortgages; Management Practices and Processes; Business Processes; Organizational Design; Mathematical Methods; Real Estate Industry; North America
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      Heskett, James L. "USAA: Business Process Review for the Great Lakes Region (Abridged)." Harvard Business School Case 395-026, January 1995. (Revised January 1995.)
      • January 1995 (Revised October 1995)
      • Case

      Citibank: Global Customer Management

      By: Michael Y. Yoshino and Thomas W. Malnight
      Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S.... View Details
      Keywords: Customer Focus and Relationships; Global Range; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; SWOT Analysis; Emerging Markets; Banking Industry; United States
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      Yoshino, Michael Y., and Thomas W. Malnight. "Citibank: Global Customer Management." Harvard Business School Case 395-142, January 1995. (Revised October 1995.)
      • 1995
      • Other Unpublished Work

      The Federal Budget and the States: Fiscal Year 1994

      By: Dutch Leonard and Monica E. Friar
      Keywords: Sovereign Finance; Budgets and Budgeting; Government and Politics; United States
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      Leonard, Dutch, and Monica E. Friar. "The Federal Budget and the States: Fiscal Year 1994." Taubman Center for State and Local Government, Washington, D.C., January 1995.
      • December 1994
      • Case

      Isabella Stewart Gardner Museum

      By: William J. Poorvu
      Keywords: Arts; Fine Arts Industry; Boston
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      Poorvu, William J. "Isabella Stewart Gardner Museum." Harvard Business School Case 395-137, December 1994.
      • December 1994 (Revised September 2011)
      • Case

      The Millegan Creek Apartments

      By: William J. Poorvu and John H. Vogel Jr.
      Fleet Bank is considering a construction loan for a 390-unit apartment project in Austin, Texas. The case describes the location, market, product, and other real estate factors the bank needs to consider in making this loan. Also discusses the financial and... View Details
      Keywords: Property; Financing and Loans; Banks and Banking; Housing; Risk and Uncertainty; Construction; Credit; Real Estate Industry; Banking Industry; Texas
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      Poorvu, William J., and John H. Vogel Jr. "The Millegan Creek Apartments." Harvard Business School Case 395-118, December 1994. (Revised September 2011.)
      • December 1994 (Revised January 1996)
      • Case

      Constructing a Nation: The United States and Their Constitution, 1763-1792

      By: David A. Moss
      Examines the founding of the United States of America during the second half of the eighteenth century. Focuses on: 1) the reasons why the American colonists rebelled against Britain (1763-1774); 2) the problems the new nation confronted during the War of Independence... View Details
      Keywords: History; Economic Systems; Laws and Statutes; Property; Government Administration; United States
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      Moss, David A. "Constructing a Nation: The United States and Their Constitution, 1763-1792." Harvard Business School Case 795-063, December 1994. (Revised January 1996.)
      • December 1994 (Revised February 2000)
      • Case

      Final Offer: Part II

      By: Michael A. Wheeler and Jan Martinez
      Supplements Background Note: GM-UAW Negotiations--1984. View Details
      Keywords: Agreements and Arrangements; Labor Unions; Labor; Auto Industry; United States
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      Wheeler, Michael A., and Jan Martinez. "Final Offer: Part II." Harvard Business School Case 895-016, December 1994. (Revised February 2000.)
      • December 1994 (Revised October 2009)
      • Case

      AES Honeycomb (A)

      By: Lynn S. Paine and Sarah C. Mavrinac
      Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident... View Details
      Keywords: Crime and Corruption; Energy Generation; Values and Beliefs; Corporate Governance; Governance Controls; Crisis Management; Organizational Structure; Environmental Sustainability; Energy Industry; United States
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      Paine, Lynn S., and Sarah C. Mavrinac. "AES Honeycomb (A)." Harvard Business School Case 395-132, December 1994. (Revised October 2009.)
      • December 1994
      • Case

      Being There: Sony Corporation and Columbia Pictures

      By: Debora L. Spar
      In September 1989, Sony Corp. of Japan bid $3.4 billion for Columbia Pictures. It was the highest bid ever by a Japanese company for any U.S. property. The case examines the validity of Sony's objectives in making this purchase, and also the political uproar that the... View Details
      Keywords: Foreign Direct Investment; Film Entertainment; Entertainment and Recreation Industry; Japan; United States
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      Spar, Debora L., and Julia Kou. "Being There: Sony Corporation and Columbia Pictures." Harvard Business School Case 795-025, December 1994.
      • December 1994 (Revised March 1996)
      • Case

      Ciba Consumer Pharmaceuticals' Acutrim: Challenges and Opportunities in Today's Diet Industry

      By: Nancy F. Koehn and Rebecca Voorheis
      Since its introduction in 1983, Acutrim has been a major player in the U.S. appetite suppressant market and in the broader diet industry. This case focuses on the strategic, regulatory, marketing, and financial challenges this product and the rapidly changing diet... View Details
      Keywords: Product Marketing; Market Design; Industry Structures; Public Ownership; Problems and Challenges; Opportunities; Food and Beverage Industry; Pharmaceutical Industry; United States
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      Koehn, Nancy F., and Rebecca Voorheis. "Ciba Consumer Pharmaceuticals' Acutrim: Challenges and Opportunities in Today's Diet Industry." Harvard Business School Case 795-043, December 1994. (Revised March 1996.)
      • December 1994 (Revised December 1994)
      • Teaching Note

      Montana Land Reliance TN

      By: Forest L. Reinhardt
      Teaching Note for (9-794-050). View Details
      Keywords: Real Estate Industry; United States
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      Reinhardt, Forest L. "Montana Land Reliance TN." Harvard Business School Teaching Note 795-028, December 1994. (Revised December 1994.)
      • November 1994
      • Case

      American Rice, Inc. in Vietnam

      By: Ray A. Goldberg and Quintus Travis
      Describes the first major joint venture between a U.S. and Vietnam rice company with reqard to the world rice trade. What are the opportunities and what are the challenges? View Details
      Keywords: Joint Ventures; Trade; Global Range; Problems and Challenges; Opportunities; Food and Beverage Industry; Viet Nam; United States
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      Goldberg, Ray A., and Quintus Travis. "American Rice, Inc. in Vietnam." Harvard Business School Case 595-020, November 1994.
      • November 1994 (Revised October 1995)
      • Case

      Canadian Airlines: Reservations About Its Future (A)

      By: F. Warren McFarlan, Duncan G. Copeland and Chris L Marshall
      Keywords: Information Technology; Air Transportation Industry; Canada
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      McFarlan, F. Warren, Duncan G. Copeland, and Chris L Marshall. "Canadian Airlines: Reservations About Its Future (A)." Harvard Business School Case 195-101, November 1994. (Revised October 1995.)
      • November 1994 (Revised August 1997)
      • Case

      TV Guide (A)

      By: Jeffrey F. Rayport
      TV Guide is the largest magazine in the United States and is attaining record profitability. This case details the economics of TV Guide's success by studying its advertiser and reader relationships. Presents a detailed look at how a large magazine manages all aspects... View Details
      Keywords: Journals and Magazines; Customers; Marketing Strategy; Advertising; Publishing Industry; United States
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      Rayport, Jeffrey F., and Steven M. Salzinger. "TV Guide (A)." Harvard Business School Case 395-031, November 1994. (Revised August 1997.)
      • November 1994 (Revised November 1995)
      • Case

      SweetWater

      By: H. Kent Bowen and Thomas D. Everett
      Focuses on developing a promising idea into a viable product design by considering customer needs early in the design process. Following an Alaskan fishing trip, Sandy Platter, a computer peripherals engineer, has a new idea for a portable water-filter device for use... View Details
      Keywords: Entrepreneurship; Independent Innovation and Invention; Product Design; Customers; Entertainment and Recreation Industry; Consumer Products Industry; Colorado
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      Bowen, H. Kent, and Thomas D. Everett. "SweetWater." Harvard Business School Case 695-026, November 1994. (Revised November 1995.)
      • October 1994
      • Teaching Note

      Accounting for Productivity Growth TN

      By: Forest L. Reinhardt
      Teaching Note for (9-794-051). View Details
      Keywords: United States; Singapore
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      Reinhardt, Forest L. "Accounting for Productivity Growth TN." Harvard Business School Teaching Note 795-038, October 1994.
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