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Show Results For
- All HBS Web
(10,685)
- People (55)
- News (3,536)
- Research (4,853)
- Events (40)
- Multimedia (178)
- Faculty Publications (2,563)
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
- October 2000 (Revised November 2000)
- Case
Bridgespan Group, The
By: Allen S. Grossman and John D. Kalafatas
Bain & Co., a consulting firm with a client list that ranges from entrepreneurial start-ups to global corporations, wanted to increase its involvement with nonprofit organizations. Rather than continuing to integrate the work into the existing organization, Bain... View Details
Keywords: Nonprofit Organizations; Corporate Social Responsibility and Impact; Problems and Challenges; Leadership Style; Growth and Development Strategy; Consulting Industry
Grossman, Allen S., and John D. Kalafatas. "Bridgespan Group, The." Harvard Business School Case 301-011, October 2000. (Revised November 2000.)
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
manage newly acquired customers, for whom there is no historical data—something known in computer science as “the cold-start problem.” “People who bought more products at the first transaction, especially those who did so in stores, were... View Details
- 15 Oct 2019
- News
Bridging Business and Engineering
Erez Perelson (MS/MBA 2020) hopes to build on his technical background and hone his entrepreneurial and management skills in the new joint degree program. (photo by Susan Young) Erez Perelson (MS/MBA 2020) hopes to build on his technical... View Details
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
Effective management and leadership often depend on the capacity to envision and bring about sustainable agreements among these parties. This is true with respect to discrete transactions such as mergers, labor contracts, and out-of-court... View Details
Keywords: by Martha Lagace
- 09 Mar 2022
- Research & Ideas
War in Ukraine: Soaring Gas Prices and the Return of Stagflation?
were just in Europe. Can you give us a sense of your research and how it pertains to the crisis unfolding right now? Rawi Abdelal: I’ve been working for many years on a project about Russian-European energy relations as an interesting... View Details
- January 2014
- Case
Steven Carpenter at Cake Financial (Abridged)
Steven Carpenter reflects on the successes and failures of his recent venture, Cake Financial. Carpenter had just sold the four-year-old startup and was at work on a new business plan. But first, he wanted to understand why Cake Financial, a service that allowed users... View Details
- 07 Jul 2023
- Blog Post
Harvard Innovation Labs: Where Passion and Purpose Meet
Heinz Professor of Management Practice in Environmental Management, Retired, and Srikant Datar, the George F. Baker Professor of Administration and Dean of the Faculty, served as faculty chairs. This mission-driven educational ecosystem... View Details
- 21 Mar 2024
- Blog Post
SVMP Gave Me the Courage to Fail
Clicking the submit button on my Summer Venture in Management Program (SVMP) application felt like an act of courage, one that left me feeling vulnerable and open to rejection, a sentiment likely shared by many of my peers. As we each... View Details
- 01 Aug 1998
- News
High Honors
three major Executive Education programs in marketing management and sought to expand his global view of business by working with management schools in Europe, Japan, India,... View Details
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant.... View Details
- Web
Founder - Entrepreneurship
President’s Innovation Challenge Black New Venture Competition (BNVC) Build Entrepreneurship and Tech Skills: Tech Club & CAML club workshops/seminars Rock Center and i-lab workshops HBS Course notes on the Harvard Business Publishing Site The Entrepreneurial View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
half its value the moment it is driven off the lot? In a recent roundtable interview at HBS, Avery and Schlesinger joined Ryan Buell, an assistant professor in the Technology and Operations Management Unit, to discuss what’s wrong with... View Details
- 02 Oct 2012
- First Look
First Look: October 2
Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper, we investigate whether... View Details
Keywords: Sean Silverthorne
- February 2002 (Revised May 2003)
- Case
Endeca Technologies (A)
By: G. Felda Hardymon, Josh Lerner and Ann Leamon
Steve Papa, CEO of Endeca Technologies, must decide among two term sheets raising the same amount of badly needed money for his young software company. One deal is led by insiders and, is offered at a lower price. It continues a board that has worked very well and... View Details
Keywords: Venture Capital; Cost vs Benefits; Financial Condition; Financing and Loans; Management Skills; Financial Strategy; Corporate Finance; Decision Choices and Conditions; Information Technology Industry
Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "Endeca Technologies (A)." Harvard Business School Case 802-141, February 2002. (Revised May 2003.)
- 17 Jan 2019
- News
Why Business Should Support Employees Who are Caregivers
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
each component. The agile process forces leaders to get out of their silos and work together as a multidisciplinary group, breaking through impediments and pivoting when necessary. By rebalancing whichever... View Details
- 09 Dec 2008
- First Look
First Look: December 9, 2008
Working PapersAn Optimal Lower Bound for Anonymous Scheduling Mechanisms Authors:Itai Ashlagi, Shahar Dobzinski, and Ron Lavi Abstract We consider the problem of designing truthful mechanisms to minimize the makespan on m unrelated... View Details
Keywords: Martha Lagace
- Web
Negotiation Course Online | HBS Online
This course is part of the Entrepreneurship & Innovation and Leadership & Management track. Introduction to Negotiation Mastery ENROLL NOW No application needed for our certificate programs. Start your journey today! Negotiation Mastery... View Details
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
with HBS Working Knowledge's Carla Tishler, Paine explains why this shift has occurred, and why now. Tishler: Your research on corporate values and ethics dates back to the 1980s, including much work done... View Details
Keywords: by Carla Tishler