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  • January 2009 (Revised June 2009)
  • Case

KenCall - Can Nik Nesbitt's Venture Succeed in Kenya?

Nik Nesbitt is preparing a presentation of his Kenyan contact center startup to a group of angel investors visiting for the first time. The task has given him cause for some soul searching: has it been worth it to battle the impoverished infrastructure and... View Details
Keywords: Business Model; Entrepreneurship; Cross-Cultural and Cross-Border Issues; Kenya
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  • Web

The Institute for Cancer Care Innovation - Institute For Strategy And Competitiveness

existing models of cancer care delivery and reimbursement. Its programs are based around the principles of value-based health care delivery, which focuses on the outcomes and... View Details
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Methods By: Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres Abstract—We describe how to employ machine learning (ML) methods in theory development. Compared to traditional causal inference methods, ML methods make far fewer a priori assumptions about the... View Details
Keywords: Dina Gerdeman
  • August 2011
  • Supplement

Better World Books Video

By: Michael I. Norton, Fiona Wilson, Jill Avery and Thomas Steenburgh
This video contains an interview with David Murphy, CEO of Better World Books. Topics discussed include: the opportunities and constraints offered by having a social mission, an update on the company, and the future of Better World Books. View Details
Keywords: Growth and Development; Management Teams; Business Model; Social Enterprise; Publishing Industry
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  • 23 Oct 2007
  • First Look

First Look: October 23, 2007

directly: high oil prices, a growing demand in emerging economies like China and India, and the possibility of agribusiness companies competing successfully in the production of biofuels. Bunge had... View Details
Keywords: Sean Silverthorne
  • October 2024
  • Supplement

NOW PT (B)

By: George A Riedel, Allison J. Wigen and Dave Habeeb
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: In fall 2021, a team of students from the HBS Impact Investing Fund considered Neurologic Optimal Wellness Physical... View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Model; Investment; Health Industry; United States
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  • September 2004 (Revised September 2006)
  • Case

Harley-Davidson, Inc.: Motorcycle Manufacturer or Financing Company?

Harley-Davidson manufactures and sells motorcycles. It also provides financing for retail purchases and dealer stock. Although Harley's performance has been very strong, analysts and the press have questioned its use of a special-purpose entity to sell securities... View Details
Keywords: Business Model; Business or Company Management; Corporate Disclosure; Financial Strategy; Manufacturing Industry; Financial Services Industry; Motorcycle Industry; Retail Industry
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  • February 1999 (Revised August 2004)
  • Case

Women's National Basketball Association (WNBA)

By: Stephen A. Greyser
Chronicles the background of the founding of the WNBA, its basic business concept, some of the key research information used by the NBA in launching it, and other related information. Students must analyze the "basic business model" involved and compare it to that of... View Details
Keywords: Business Model; Research; Outcome or Result; Sports; Gender; Sports Industry
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  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Through a working agreement with the PGA TOUR, we have obtained access to proprietary "ShotLink" data that pinpoints the location of every shot taken on the PGA TOUR. Using these data, we develop distance-based View Details
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

contexts (Coase, 1937; Williamson, 1981; Ouchi, 1980). The underrepresentation of democratic models compared to hierarchy would thus seem to reflect, in part, a triumph of this... View Details
Keywords: Carmen Nobel
  • 24 Apr 2014
  • News

Improving the service experience requires excellence—but not in everything

Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver excellence as a matter View Details
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

the socially constructed nature of helping behavior. That is, the parties must establish and maintain a helping frame for their interaction, especially when help-givers are high-status external leaders. Second, the View Details
Keywords: Sean Silverthorne
  • 21 Nov 2013
  • News

Case Study: BlackBerry and Thorsten Heins

architecture. They were locked into their old architecture as competitors like Apple built a device plus a third party app model that brought a much broader and appealing range of capabilities to users. By... View Details
Keywords: Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises; Management of Companies and Enterprises
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

argue that inertial forces generally constrict how TMTs perceive innovations but that frame flexibility can overcome these constraints, increasing the likelihood of adoption and broadening the organization's innovation practices. We... View Details
Keywords: Dina Gerdeman
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

social categories (gender, tenure within the firm). In dyad-level models of the probability that pairs of individuals communicate, we find very large effects View Details
Keywords: Martha Lagace
  • December 13, 2022
  • Article

6 Ways Companies Fail to Help Workers Grow

By: Joseph Fuller, Matthew Sigelman and Nik Dawson
The authors recently studied Fortune 250 companies and ranked them based on the lived experience of three million of their U.S. workers. One of their key findings was that even top-ranked firms fail to deliver consistently on worker advancement. To understand why this... View Details
Keywords: Personal Development and Career; Training; Business Model; Outcome or Result; Performance Evaluation; Opportunities
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  • 15 Nov 2011
  • First Look

First Look: November 15

Imitation: The Case of Sponsor-Based Business Models Authors:Ramon Casadesus-Masanell and Feng Zhu Publication:Strategic Management Journal (forthcoming) Abstract This paper provides the first formal View Details
Keywords: Sean Silverthorne
  • Web

How to Apply | Social Enterprise | Harvard Business School

questions or concerns regarding the materials needed to meet a deadline should contact the Social Enterprise Initiative (se@hbs.edu) in advance of the deadline. Please note: It can take 6 weeks or more from the date you submit your... View Details
  • 28 Jul 2003
  • Research & Ideas

It’s India Above China in New World Order

professor of strategy at HBS. It is also important because the two countries have embraced very different models of development. The biggest source View Details
Keywords: by Martha Lagace
  • 11 Jun 2013
  • First Look

First Look: June 11

knowledge accumulation among competitors affect MNEs' geographic expansion across time and markets. Specifically, we build a model in which two competing firms with different capabilities simultaneously decide a sequence View Details
Keywords: Carmen Nobel