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  • All HBS Web  (9,993)
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    • News  (2,449)
    • Research  (5,266)
    • Events  (84)
    • Multimedia  (254)
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Show Results For

  • All HBS Web  (9,993)
    • People  (50)
    • News  (2,449)
    • Research  (5,266)
    • Events  (84)
    • Multimedia  (254)
  • Faculty Publications  (3,783)
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  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

out of its downward spiral and rekindled its self-confidence. The large impact of small change in leadership Any business leader looking to emulate such a turnaround with an existing team can learn five essential lessons about the View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

an organization level, that number comes out to $7,600 per physician per year. Most of that cost, they determined, comes from turnover, which had five times the impact of reduced hours, due to all of the associated costs of filling a... View Details
Keywords: by Michael Blanding; Health
  • 19 Jan 2022
  • Blog Post

From Retail to HBS: How I’m Building a Career Path at the Intersection of Arts, Culture, and Business

American Art in New York. The role is part of the HBS Leadership Fellows Program, a one-year fellowship that affords new HBS graduates both outsized access to senior leadership and opportunity for transformative impact within their... View Details
  • Person Page

AOM Ethno PDW 2009-2014

AOM PDW 2014: Being There/Being Them: Entry, Exit, and In-Between in Organization Ethnography

Co-Organizers: Michel Anteby, Harvard; Curtis K. Chan, Harvard; Julia DiBenigno,... View Details

  • 01 Jan 2011
  • News

Karen Gordon Mills, MBA 1977

to work developing new jobs to soften the economic impact of a local Navy base closure. While she had no idea that entree would lead to working for the president and representing small business on Capitol Hill, saying yes to the challenge... View Details
  • 27 Aug 2013
  • First Look

First Look: August 27

firm's business rather than the scale of the firm's prior lobbying efforts. These results support the existence of significant barriers to entry in the lobbying process. Download working paper: http://www.people.hbs.edu/wkerr/DynamicsOfFirmLobbying.pdf The View Details
Keywords: Sean Silverthorne
  • 10 Jun 2019
  • Blog Post

What I Did Differently Before Reapplying to HBS

company. The timing couldn't have been better. I eventually spent a year in Brazil, traveling throughout the country, seeing firsthand the destruction caused by corruption, and discovering the power of technology to stop it.   Working at Control Risks opened my eyes... View Details
  • 13 Aug 2021
  • Research & Ideas

Managers, Here’s How to Bond with New Hires Remotely

Bojinov says. “That’s not something managers had to think about [before the pandemic]. Now, they do.” About the Author Lane Lambert is a writer based in the Boston area. [Image: iStockphoto/SDI Productions] Related reading from the Working Knowledge Archives Unfinished... View Details
Keywords: by Lane Lambert
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we’re going to be highlighting an episode of another HBS podcast: Climate Rising, which focuses on what businesses are doing, can do, and should do... View Details
  • Web

HBS - Financials | Supplemental Financial Information

and philanthropic revenues (including current use gifts and distribution from the endowment). In fiscal 2021, the School's total revenues decreased by $56 million, or 7 percent, to $805 million from $861 million in the prior year. The decrease primarily reflected the... View Details
  • 12 Jan 2023
  • News

‘Debiasing’ Debt with Data

believes BetaBank can have a long-term impact well beyond the boundaries of its balance sheet. The goal, he says, is to provide fair access to capital. This means not only businesses owned by minorities and women but also the rest of the... View Details
Keywords: Ralph Ranalli
  • 04 Apr 2022
  • What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

But Iger, who had stayed on until recently as executive chairman and chairman of the board after a “legendary” tenure as CEO, said publicly, “A crisis of this magnitude, and its impact on Disney, would necessarily result in my actively... View Details
Keywords: by James Heskett
  • Web

Join the MOC Affiliate Network - Institute For Strategy And Competitiveness

impact in their home regions. Prospective MOC affiliate institutions are evaluated based on the following criteria: Institutional Requirements Accreditation status of the university by either international accreditation standards or... View Details
  • 01 Jun 2022
  • News

A Sustainable Solution for Fashion

emissions are produced by the industry, and the amount of textile waste generated each year could fill 20,000 football stadiums, Theuerkauf explains, adding that, “even in 2022, excess inventory is still put in landfills and burned.” To reduce the sector’s negative... View Details
Keywords: April White
  • 29 Apr 2013
  • Working Paper Summaries

Exclusive Preferential Placement as Search Diversion: Evidence from Flight Search

Keywords: by Benjamin G. Edelman & Zhenyu Lai; Publishing; Technology
  • 15 Jul 2011
  • Working Paper Summaries

Poultry in Motion: A Study of International Trade Finance Practices

Keywords: by Pol Antras & C. Fritz Foley; Agriculture & Agribusiness
  • 09 Feb 2007
  • Working Paper Summaries

Do Corporate Social Responsibility Ratings Predict Corporate Social Performance?

Keywords: by Aaron K. Chatterji, David I. Levine & Michael W. Toffel
  • January–February 2024
  • Article

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
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Buell, Ryan W., Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh. "Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments." Manufacturing & Service Operations Management 26, no. 1 (January–February 2024): 154–166.
  • 2015
  • Working Paper

A Normative Theory of Dynamic Capabilities: Connecting Strategy, Know-How, and Competition

By: Gary P. Pisano
The field of strategy has mounted an enormous effort to understand, define, predict, and measure how organizational capabilities shape competitive advantage. While the notion that capabilities influence strategy dates back to the work of Andrews (1971), attempts to... View Details
Keywords: Competitive Advantage; Organizations
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Pisano, Gary P. "A Normative Theory of Dynamic Capabilities: Connecting Strategy, Know-How, and Competition." Harvard Business School Working Paper, No. 16-036, September 2015.
  • April 2012
  • Case

Renesas Electronics and the Automotive Microcontroller Supply Chain (A)

By: Willy Shih and Margaret Pierson
The magnitude 9.0 earthquake that struck Japan in March 2011 caused extensive damage to Renesas Electronics wafer fabrication facility, a critical link in the global automotive supply chain. Many OEMs sole-sourced customized microprocessors from the fab, so its... View Details
Keywords: Natural Disasters; Crisis Management; Supply Chain Management; Production; Strategy; Semiconductor Industry; Auto Industry; Japan
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Shih, Willy, and Margaret Pierson. "Renesas Electronics and the Automotive Microcontroller Supply Chain (A)." Harvard Business School Case 612-071, April 2012.
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