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- All HBS Web
(17,155)
- Faculty Publications (5,035)
- November 1987 (Revised June 1988)
- Case
ServiceMaster Industries, Inc.
By: James L. Heskett
The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details
- October 1987 (Revised October 1989)
- Background Note
Moving Ideas into Action: Mastering the Art of Change
Discusses elements in organizing a large scale change effort: defining a shared vision, coalition building, management structure and process, communication and education, local participation and innovation, standards and measures, and symbols and signals. View Details
- October 1987
- Case
Philips Group--1987, The
By: Francis Aguilar and Michael Y. Yoshino
Discusses how Philips, a major Dutch-based multinational company, attempts to bring about a fundamental change in its strategy, organization, and culture in response to a rapidly changing market and competitive environment. View Details
- October 1987 (Revised March 1991)
- Case
Colgate-Palmolive (A): Company In Transition
By: James L. Heskett
- October 1987 (Revised February 1992)
- Case
Motorola and Japan (A)
By: David B. Yoffie and John J. Coleman
In 1981, Motorola was reevaluating its strategy towards Japan. The firm had been successful in penetrating the Japanese market, and it was confronting increased Japanese competition at home. How it should respond and with what kind of organization were the central... View Details
- October 1987 (Revised October 1988)
- Exercise
Simulation Exercises in Process Analysis (C): Exercise 3
By: Roy D. Shapiro
Keywords: Business Processes
- September 1987
- Background Note
Organizing Effort: Aligning Organization and Other Elements of Strategy
By: James L. Heskett
- September 1987 (Revised October 1987)
- Background Note
The Job of the General Manager
By: James L. Heskett
Describes elements of the job of the general manager that are addressed in the Management Policy and Practice course at the Harvard Business School. These include: 1) establishing strategic direction, 2) setting goals and managing standards of performance, 3)... View Details
- Article
Managing Across Borders: New Organizational Responses
By: Christopher A. Bartlett and S. Ghoshal
- July 1987 (Revised October 1995)
- Case
Phillips 66: Controlling a Company Through Crisis
The downstream operations subsidiary of a major U.S. petroleum company is faced with major restructuring decisions and responds by developing an Executive Information System (EIS) which allows for increased responsiveness, wider span of control, and higher levels of... View Details
- May 1987
- Background Note
Note on Organizing and Controlling Multinational Operations
By: John A. Quelch
- April 1987 (Revised April 1987)
- Case
Tiberg Co.
By: Michael Beer and Daniel J. Isenberg
Describes the efforts of a vice president of purchasing to coordinate and centralize purchasing procedures in a multinational company. He encounters a lack of active cooperation. A rewritten version of an earlier case by G. Lombard. View Details
- spring 1987
- Article
Knowledge Management in Organizational Planning
By: L. Applegate, T. Chen, B. Konsynski and J. Nunamaker
- April 1987 (Revised January 1988)
- Background Note
Managing Information Technology: IT Organization and Leadership
- 01 Jan 1987
- Conference Presentation
Knowledge Management in Organizational Planning
By: L. M. Applegate, T. S. Chen, B. R. Konsynski and J. F. Nunamaker