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  • All HBS Web  (7,457)
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    • News  (1,274)
    • Research  (4,908)
    • Events  (79)
    • Multimedia  (45)
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  • 01 Mar 2018
  • What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

kinwun Summing Up: What are the Earmarks of a “New Economy?” Responses to this month’s column rightly focused on the need for measures and standards before deciding whether we are entering an era of social... View Details
Keywords: by James Heskett
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

question 'Why wouldn't our company want to be that competitor?'" Fahey goes on to describe the experience of a firm that invented a competitor whose business model was based on a top-to-bottom... View Details
Keywords: by David Stauffer
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

What did people do before ATMs? That's a question that causes most twentysomethings to draw a blank. They don't remember the days when people conducted their banking—face-to-face with a teller—between 9 a.m. and 3 p.m. on weekdays. The idea View Details
Keywords: by Susan Young
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

In fact, some executives have gone to great lengths to throw the company's entire business model behind CSR. The late Ray Anderson, founder of the global carpet company Interface, said he had an "epiphany"... View Details
Keywords: by Dina Gerdeman
  • 30 Jan 2017
  • Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

corporate governance. “When you think of the factors that have made capitalism such a successful model for economic growth, the separation between management and ownership, with the ability to disperse... View Details
Keywords: by Michael Blanding; Financial Services
  • 26 Sep 2005
  • Research & Ideas

What Perceived Power Brings to Negotiations

experiment." So that's one piece. The other is that it's a negotiation in which it's very easy to manipulate perceptions of power, because we all have this model in our head where, if I have lots View Details
Keywords: by Mallory Stark
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

external factors play a surprising role in strategy formulation and execution. As Gilbert explains, "A lot of our book is about understanding (a) that realized strategy is often different from intended strategy, and (b) there are... View Details
Keywords: by Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Martha Lagace: What is missing in leadership models today? Michael Beer: Most formal leadership models do not incorporate institution-building in their definition of... View Details
Keywords: by Martha Lagace
  • 19 Feb 2018
  • Sharpening Your Skills

Amazoned: Is Any Industry Safe?

Today, Amazon participates in so many industries that it takes a small army of researchers at HBS to track them all: retailing, cloud computing, book stores, grocery stores, digital consumer products, commercial real estate,... View Details
Keywords: by Sean Silverthorne; Retail
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

The art of business today seems to be the ability to influence resources your company doesn't own—resources such as the production scheduling of manufacturing partners, the packaging requirements View Details
Keywords: by Marco Iansiti & Roy Levien
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

sending chicken soup to their home offices if that is what it takes. Leaders also need to model self-care for their teams. Looking disheveled and exhausted in virtual meetings can rattle employees and weaken confidence. At the same time,... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

in the country when they were in their infancy-including Apple and Intel. It's important that we figure out how to do more of this, and SBIC may be a good model to build on." Traditional Bank Lending Is... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

except in special circumstances. What alternative do you propose? A: Tagging is such a central implication of the standard model that, as tax scholars, we really must be able to explain its general rejection... View Details
Keywords: by Martha Lagace; Legal Services
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

innovative products. Now, with customers taking over more of the design task, companies must focus more intently on providing the best custom manufacturing. In other words, the location where value is both created and captured changes,... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

designing a model where the full spectrum of your employees-not just the outstanding ones-will have no choice but to deliver excellence as an everyday routine. You get there by building a system that just... View Details
Keywords: by Deborah Blagg; Service
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

well into, is my colleague Shoshanna Zuboff’s magisterial The Age of Surveillance Capitalism. This book is one of genius. It provides a sweeping description of the rise and... View Details
Keywords: by Staff
  • 11 Aug 2003
  • Research & Ideas

Cheap, Fast, and In Control: How Tech Aids Innovation

Innovation and experimentation are vital to the longevity of any organization, says Stefan H. Thomke in his new book Experimentation Matters: Unlocking the Potential of New Technologies for Innovation. In... View Details
Keywords: by Wendy Guild
  • 19 May 2014
  • Research & Ideas

Why Companies Should Compete for Your Privacy

personal information because the additional revenues generated in the process exceed the consumer disutility incurred. Clearly, personal consumer information is a valuable asset in the marketplace. To better understand the implications of... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 15 Feb 2016
  • Research & Ideas

Want Your Employees to Plan Better for Retirement? Don't Do This

great success with this model by showing customers how much energy they were using compared to others living in their area. This quickly turned energy saving into a kind of friendly competition and drove... View Details
Keywords: Re: John Beshears; Financial Services
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

processes of production and distribution. This was a massive innovation over the older model of a single owner who tried to oversee everything. Under managerial capitalism,... View Details
Keywords: by Martha Lagace
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