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Publications

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  • All HBS Web  (7,873)
    • People  (14)
    • News  (1,954)
    • Research  (5,046)
    • Events  (47)
    • Multimedia  (15)
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Show Results For

  • All HBS Web  (7,873)
    • People  (14)
    • News  (1,954)
    • Research  (5,046)
    • Events  (47)
    • Multimedia  (15)
  • Faculty Publications  (3,803)
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  • 30 Jan 2012
  • News

Shopping Around

‘contemplating’ a problem and confronting and resolving it.” As the driving force in McArthurGlen’s transformation from an entrepreneurial enterprise to a multinational real-estate development and management company, Calabrese has been... View Details
Keywords: real estate; shopping; Clothing and Clothing Accessories Stores; Retail Trade
  • 22 Sep 2015
  • News

On a Mission to Have an Impact

After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the... View Details
  • 13 Sep 2016
  • First Look

September 13, 2016

misbehavior, yet failed to notice it. To explain such inaction, management scholars have been developing the area of behavioral ethics and the more specific topic of bounded ethicality—the systematic and predictable ways in which even... View Details
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

effectively in global markets, the American-US Airways combination was, in several important respects, made possible by Chapter 11 and the legal and financial tools it offers to companies in need. The deal still faces significant challenges, including integrating the... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation

    Robert W. Johnson, Jr.

    Johnson established J&J management policies, including the “credo,” which still exists today. He decentralized the company during the 1930s by dividing it into a number of small divisions, each responsible for a few products. As part... View Details
    Keywords: Healthcare
    • 22 Feb 2022
    • News

    Ink: Bringing Purpose to Life

    organization’s DNA and treat it as a radical new operating system. Deep Purpose is the result of a three-year journey for Gulati, in which he visited organizations around the world to see, firsthand, how leaders have View Details
    Keywords: Publishing Industries (except Internet); Information
    • 01 Jun 2013
    • News

    Can Business Smarts Save the Charter School Revolution?

    chief Arne Duncan his secretary of education in 2008, there was great optimism in the charter school movement. Duncan, after all, had long welcomed charters—public schools operating outside the education bureaucracy—in Obama's hometown.... View Details
    Keywords: David McKay Wilson; charter schools; Elementary and Secondary Schools; Educational Services
    • 07 Aug 2000
    • Research & Ideas

    Rocket Science Retailing

    because in seeking to understand the differences in those forecasts, managers can explore the assumptions implicit in their forecasting techniques. Take Old Navy, a division of the Gap. The company blends bottom-up and top-down... View Details
    Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
    • 01 Jun 2018
    • News

    Case Study: Tip the Scale

    lights are out. Ideally, orders flow directly from order entry to a warehouse management system, but they can also be scanned or entered manually. None of this is new. I’ve seen it used for everything from tiny, lightweight products... View Details
    • November 2005 (Revised December 2005)
    • Case

    County Department of Public Health: Organizing for Emergency Preparedness and Response

    By: Lynda M. Applegate, Ajay Vinze and Minu Ipe
    The anthrax attacks of 2001 exposed serious inadequacies in the response of the U.S. public health system to meet such grave threats. The public health infrastructure required rebuilding to respond to any type of large-scale health emergency. The Public Health... View Details
    Keywords: Information Technology; Change Management; Crisis Management; Health Care and Treatment; Infrastructure; Public Administration Industry; Health Industry; United States
    Citation
    Educators
    Purchase
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    Applegate, Lynda M., Ajay Vinze, and Minu Ipe. "County Department of Public Health: Organizing for Emergency Preparedness and Response." Harvard Business School Case 806-089, November 2005. (Revised December 2005.)
    • 01 Dec 2019
    • News

    Shaping Leaders Who Understand Business and the Environment

    company to engage on this issue.” Toffel, as course head for the Technology and Operations Management course, has himself taken the lead on introducing some of these cases. One example is Indigo Agriculture,... View Details
    Keywords: April White
    • 2002
    • Report

    Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry

    By: Michael Raynor and C. M. Christensen
    Keywords: Integration; Innovation and Management; Service Operations; Success; Communications Industry
    Citation
    Related
    Raynor, Michael, and C. M. Christensen. "Integrate to Innovate: The Determinants of Success in Developing and Deploying New Services in the Communications Industry." Report Series, Deloitte Research, May 2002.
    • 31 Oct 2022
    • News

    The Rise of the ‘Chief Remote Officer'

    Keywords: remote; hybrid work
    • 13 Apr 2015
    • News

    3 Ways Firms Can Profit From Environmental Investments

    • 01 Nov 2006
    • News

    Innovation - The Classic Traps

    Keywords: Rosabeth Moss Kanter
    • 01 Dec 2000
    • News

    Core Values Keep Airline Flying High

    Amidst Change: A Conversation with Southwest Airlines' Top Management Team," a new working paper written by HBS assistant professor Jody Hoffer Gittell, MIT professor R. John Hansman, and MIT doctoral student Anne E. Dunning. The... View Details
    Keywords: Margie Kelley; Air Transportation; Transportation
    • 30 Oct 2005
    • Research & Ideas

    Tuning Jobs to Fit Your Company

    hours of operation, merchandising displays, and pricing. By contrast, the span of control for managers at corporate headquarters who oversee merchandising and other core operations is set at... View Details
    Keywords: by Robert Simons
    • 01 Jun 2009
    • News

    Insights from the Post-Macho Workplace

    been designed to create a new kind of offshore operating environment, where safety was the priority. Management attacked the safety issue from the top down, investing extensively in leadership training,... View Details
    Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Oil and Gas Extraction; Mining
    • 28 Jan 2014
    • First Look

    First Look: January 28

    exercise a huge impact on management studies more generally, especially strategy and the study of entrepreneurship. Publisher's link: View Details
    Keywords: Sean Silverthorne
    • 13 Aug 2024
    • Research & Ideas

    Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

    software update to the Falcon security platform managed by CrowdStrike, the giant cybersecurity company. “What happened in CrowdStrike is an illustration of the risk of picking up an upgrade immediately.” Greenstein’s work focuses on... View Details
    Keywords: by Jay Fitzgerald; Technology; Information Technology; Computer; Web Services
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