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  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

do business with each other. "The right mix of these tools is very context-specific, and this case helps to highlight some of the challenges to building a robust... View Details
Keywords: by Michael Blanding; Food & Beverage
  • July/September 2005
  • Article

Le consensus de Paris: la France et les règles de la finance mondiale

By: Rawi Abdelal
This article is about the institutional foundations of the globalization of finance. These institutional foundations are both informal and formal. Until the 1980s the formal rules of the international financial architecture – most consequentially in the European Union... View Details
Keywords: Policy; International Finance; Globalization; France; European Union
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  • 30 May 2024
  • Research & Ideas

Racial Bias Might Be Infecting Patient Portals. Can AI Help?

others—deeming some important enough for a physician’s review while routing others to nurses instead, according to the authors. The rise of Gen AI adds urgency Learning how to assess and prioritize inquiries will become more important as... View Details
Keywords: by Ben Rand; Health
  • 06 Oct 2010
  • Research & Ideas

John Kotter: Four Ways to Kill a Good Idea

Someone is out to shoot down your best ideas. Do you know how to defend yourself? In their new book, Buy-IN: Saving Your Good Idea from Getting Shot Down, HBS professor emeritus John P. Kotter and University of British Columbia professor... View Details
Keywords: by John Kotter & Lorne A. Whitehead
  • Web

Winners & Runners-Up | New Venture Competition

Ballantyne (MBA 2025) Business Track Crowd Favorite We provide continuous, high-bandwidth access to satellite data through a software-enabled optical communications module and data transfer service, connecting individual satellites in any orbit to a broad network View Details
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

early on—rookie mistakes can set back (or kill) a business before it’s barely out of the gate. Read Khalid Halim’s thoughts on Hypergrowth and the Law of Startup Physics for more on this point. “Unless you... View Details
Keywords: by Julia Austin
  • Web

McCulloch Hall | About

named for secretaries of the US Treasury at the suggestion of George F. Baker, the prominent banker who funded the construction of Harvard... View Details
  • 30 May 2024
  • News

How to Have Effective Conversations

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Charles Duhigg (MBA 2003) is a Pulitzer Prize–winning journalist, a staff writer for The New Yorker, and author of the bestselling books The Power of... View Details
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

Think of famous brands you know: Hallmark cards and Coca-Cola soft drinks, for example. What do these products have in common for consumers? An emotional meaning that taps into thoughts and feelings related to the positive aspects View Details
Keywords: by Martha Lagace; Consumer Products
  • 01 Jun 2011
  • News

HBS Chapel Earns Gold Certification

In a first for Harvard University, the HBS Class of 1959 Chapel has achieved LEED gold certification for significant reductions in energy and water usage. In fact, the chapel is the first university building... View Details
Keywords: Construction of Buildings; Construction of Buildings
  • September 2021
  • Article

Joint Problem-solving Orientation in Fluid Cross-boundary Teams

By: Michaela J. Kerrissey, Anna T. Mayo and Amy C. Edmondson
Using interviews, a national field survey, and an online laboratory study, we have examined teamwork in fluid cross-boundary teams. Across three studies, we qualitatively discovered and quantitatively explored "joint problem-solving orientation" as a new team factor.... View Details
Keywords: Problem Solving; Cross-boundary Teams; Groups and Teams; Problems and Challenges; Performance
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  • 2011
  • Report

Nordic Globalization Barometer 2011

By: Christian H.M. Ketels
The Nordic Globalization Barometer 2011, the fourth in its series, builds on the methodology established in previous editions: The first part provides a short overview of the macroeconomic climate in the Nordic countries. The second part tracks the changes in economic... View Details
Keywords: Economic Growth; Financial Crisis; Macroeconomics; Trade; Globalized Economies and Regions; Policy; Competitive Strategy; Scandinavia
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  • Profile

Merve Ciplak

small talk and get right to it, building off of conversations that may have started five months ago but remain relevant now.” The diversity Merve values has an impact on her ambitions as well. “I don’t feel... View Details
  • 2020
  • Working Paper

Sticky Capital Controls

By: Miguel Acosta-Henao, Laura Alfaro and Andres Fernandez
There is much ongoing debate on the merits of capital controls as effective policy instruments. The differing perspectives are due in part to a lack of empirical studies that look at the intensive margin of controls, which in turn has prevented a quantitative... View Details
Keywords: Capital Controls; Macroprudential Policies; Stickiness; Intensive; (S, S) Costs; Capital; Management; Macroeconomics
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  • October 2023 (Revised February 2024)
  • Case

Bizongo and e-B2B in India

By: Álvaro Rodríguez Arregui and Radhika Kak
Bizongo, an Indian e-B2B platform was co-founded by three college graduates in 2015 with the goal of creating the "Alibaba of India" when the B2B e-commerce landscape was practically non-existent. The founders saw a significant opportunity in connecting mid-sized... View Details
Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Digital Platforms; E-commerce; Business Strategy; India
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  • Web

Advisory Board - Entrepreneurship

Engineering. Michael Cline (MBA 1985), Accretive Technology Partners J. Michael Cline is the founding Partner of Accretive Technology Partners, LLC, a private equity firm focused on building market leaders... View Details

    Location Choices under Strategic Interactions

    The literature on location choices has mostly emphasized the impact of location and firm characteristics. However, most industries with a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms... View Details

      Shaking the Globe: Courageous Decision-Making in a Changing World

      We live in a highly interdependent world where 95 percent of the world's consumers live outside the U.S. Two-thirds of the world's purchasing power is also outside the U.S. Shaking the Globe guides everyone on how to absorb the... View Details
      • TeachingInterests

      Space: Public and Commercial Economics

      By: Matthew C. Weinzierl

      Space is a place of unparalleled possibility for humanity, and it is in the midst of a revolution. In this course, we will learn about this revolution and the companies, such as SpaceX, Blue Origin, Axiom, Planet, and more. We will be joined by leaders in the... View Details

      • Research Summary

      Overview

      By: Eva Ascarza
      Professor Ascarza’s research primarily focuses on providing researchers and marketers a better understanding of how to manage customer retention so as to reduce churn and increase firm’s profitability. She addresses these issues by building empirical models of customer... View Details