Rank and Position - Publications - Faculty & Research

09 Mar 2020
Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

The widespread use of pricing algorithms is reshaping the nature of competition in online markets and potentially driving up the prices of retail goods, according to recent research. These automated, price-adjusting software programs may... View Details

Keywords: by Kristen Senz; Retail

29 Apr 2020
Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details

Keywords: by Dina Gerdeman

07 Jun 2019
Book

Are You a Digital Manager?

numbers, a way of mobilizing support and negotiating from a position of greater influence. [ ] Few organizations decide issues by vote, but every senior leader understands the risks of acting in opposition... View Details

Keywords: by Martha Lagace

01 Mar 2004
What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

Summing Up This month's column presented two views of the importance of customer loyalty management, one challenging its feasibility and long-term impact (Michael Treacy, Double Digit Growth) and one... View Details

Keywords: by James Heskett

16 May 2005
Research & Ideas

Confronting the Reality of Web Services

services, what benefits have they realized? Do they gain competitive advantage? A: It sure looks like Amazon and eBay are strengthening their positions and continuing to grow... View Details

Keywords: by Sara Grant

08 Jan 2014
What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

Summing Up Does Social Equality Improve Productivity? Inequality in our society is an important and growing issue. It prompted a debate among respondents to this month's column about the causes, specifically the role played by innovation... View Details

Keywords: by James Heskett

12 Feb 2001
Research & Ideas

Creating Value Across Borders

positively affects local venture capital companies. And yet, in Germany, there were 500 to 600 professionals in the private equity industry in 1999, while in the current year there are 800—a huge jump. But I... View Details

Keywords: by Staff

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details

Keywords: by Carmen Nobel; Education

12 Jun 2006
Research & Ideas

The Promise of Channel Stewardship

have long-term implications. A channel steward is better positioned to have a clear perspective on these issues and is likely to foster a similarly unbiased view on the part of other participants. Moreover,... View Details

Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products

14 Jun 2004
Research & Ideas

The Big Money for Big Projects

capital costs, have very low operating (marginal) costs, and have few investment opportunities. As a result, projects generate large amounts of "free cash flow" (cash flow in excess of what is needed to finance all View Details

Keywords: by Ann Cullen; Financial Services

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