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  • All HBS Web  (7,482)
    • People  (19)
    • News  (1,278)
    • Research  (4,922)
    • Events  (79)
    • Multimedia  (45)
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  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

with the capacity and courage to effect these changes? Another message, according to Herzlinger, was about the role of payment models on cost, quality, and access to care and the need to ensure that "access"... View Details
Keywords: by Paul Guttry; Health; Education
  • 01 Aug 2016
  • Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

Retail executives aren’t always giving stockholders the straight scoop about the financial standing of their companies in comments around earnings announcements—and some may be providing misleading information, potentially for their own... View Details
Keywords: by Dina Gerdeman; Financial Services
  • 01 Feb 2012
  • What Do You Think?

Is Support for Small Business Misplaced?

small business. (Because of outsourcing) It is big networks made up of small partners. And the way to make this type of enterprise thrive does not really follow either View Details
Keywords: by James Heskett
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

expected to.” Other models that might be followed were suggested. ReshoreNow pointed out that, “The Germans and Swiss have excellent apprenticeship training models.” Several respondents alluded to institutional shortcomings in delivering... View Details
Keywords: by James Heskett; Construction
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

mechanics of private banking and federal finance correct. Their models are therefore fatally flawed, so their predictions of doom (and inflation) should not be taken... View Details
Keywords: by James Heskett
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable... View Details
Keywords: by Carmen Nobel; Education; Health
  • 27 Aug 2014
  • Lessons from the Classroom

Learning From Japan’s Remarkable Disaster Recovery

It's common in Harvard Business School classrooms to discuss the "pivot," the moment an enterprise changes direction to pursue a new strategy. On a visit to eastern Japan, MBA students talked to Masamichi Ono, CEO of... View Details
Keywords: by Sean Silverthorne; Energy; Utilities; Retail
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

When Apple introduced the iPod, it had a simple but compelling tag line for music fans: "1,000 thousand songs in your pocket." The company sold 300 million of them. On the eve of debuting its... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 15 Aug 2016
  • Research & Ideas

Black Swans and Big Trends Can Ruin Anyone's Internet Prediction

middle school during the late 1990s, Speed Trap may provide some historical perspective on the origins of the business models upon which you are building, and some lessons for navigating a boom-bust cycle.... View Details
Keywords: by Thomas R. Eisenmann; Technology
  • 08 Oct 2015
  • Research & Ideas

Four Questions Fundraisers Must be Prepared to Answer

The gold-lettered Donor Wall of Fame is a cornerstone of philanthropy. To entice donations, fundraisers will also deploy competitions, hierarchies of giving, and naming rights... View Details
Keywords: by Julia Hanna
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

high-tech start-ups be able to look for guidance regarding matters of governance? One place might be their counterparts that have successfully achieved post-adolescent industry leadership, companies like Microsoft. But what kind View Details
Keywords: by James Heskett
  • 12 Nov 2018
  • Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

the other parts of the problem,” Shore says. “In that sense, it’s like a model for complex business decision-making because, usually, interesting problems are not just a matter View Details
Keywords: by Roberta Holland
  • 03 May 2004
  • Research & Ideas

Business History around the World

driving the wealth of nations. It also demonstrates that there has never been a single model for successful or unsuccessful capitalism. To give only one example, business and economic historians have often... View Details
Keywords: by Cynthia Churchwell
  • 05 Nov 2021
  • Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

TripAdvisor demonstrates the reach and power of recommendation services for consumers: it has become the world’s largest travel site with 340 million unique monthly visitors and 350 million reviews online covering 6.5 million hotels,... View Details
Keywords: by John A. Quelch; Health
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

all via clear and transparent communication Embracing a program that is Unrelenting and iterative Setting Concentrated and focused steps to serve as a guiding set of goals Driving Action by accepting uncertainty as the new normal and... View Details
Keywords: by Euvin Naidoo
  • 17 Jun 2002
  • Research & Ideas

A Litmus Test for Entrepreneurs

afford to pass on any opportunity, no matter how small. They see business much like a game of PacMan—you can bag big fish only by learning to swallow small ones. The best entrepreneurs also recognize that trying out a business View Details
Keywords: by Walter Kuemmerle
  • 18 Jun 2001
  • Research & Ideas

When In-House Research Isn’t Enough

For many decades, corporate research and development has been pretty much an "inside job." The road to innovative new products and services began and ended with a company's internal R&D. But according to HBS assistant professor and Class View Details
Keywords: by Jim Aisner
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

sidebar "Are Board Self-Evaluations Enough?") Separate The Positions Of Chairman And Ceo. This suggestion is hardly novel—in fact, splitting the positions is a common practice in many boardrooms outside the United States—but in... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
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