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  • 20 Mar 2013
  • Research & Ideas

How CEOs Sustain Higher-Ambition Goals

and help build a better world while we are still striving to deliver high performance for the enterprise. Managing that tension is difficult." HBS invited the executives to the second Higher Ambition CEO Leadership Conference, held... View Details
Keywords: by Dina Gerdeman
  • 07 Aug 2019
  • Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration; Ramana Nanda, Sarofim-Rock Professor of Business Administration; Abhiman Da, of the Indian Institute of Management Ahmedabad; and Arti Grover and Ejaz Ghani, both of... View Details
Keywords: by Martha Lagace; Construction
  • January 2015 (Revised July 2019)
  • Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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John, Leslie, John Quelch, and Robert Huckman. "CVS Health: Promoting Drug Adherence." Harvard Business School Case 515-010, January 2015. (Revised July 2019.) (Email mking@hbs.edu for a courtesy copy.)
  • 13 Oct 2015
  • Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

businesses are under one roof. What’s common across energy, washing machines, and cars? One answer might be that the resource you have is the reputation of the group. If you enter a new business, say financial services, why should someone... View Details
Keywords: by Sean Silverthorne
  • February 2017
  • Supplement

JCDecaux, 2016: Global Leader ... Again

By: John R. Wells and Gabriel Ellsworth
In 2016, JCDecaux was number one in the world in outdoor advertising. This was a far cry from the situation in 2003; at that time, JCDecaux had been unseated by Clear Channel from the number-one spot that it had held for decades, and it was fighting for second place... View Details
Keywords: JCDecaux; Clear Channel Outdoor; OUTFRONT Media; Lamar Advertising Company; Jean-François Decaux; Jean-Charles Decaux; Outdoor Advertising; Street Furniture; Airports; Billboards; Bicycles; Digital Devices; Digital Marketing; Bidding; Advertising; Advertising Campaigns; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Model; Business Organization; Family Business; For-Profit Firms; Joint Ventures; Design; Price; Profit; Revenue; Geographic Location; Geographic Scope; Global Range; Globalization; Global Strategy; Globalized Firms and Management; Multinational Firms and Management; Globalized Markets and Industries; Government Legislation; Business History; Human Resources; Laws and Statutes; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Product Marketing; Demand and Consumers; Supply and Industry; Operations; Distribution; Infrastructure; Logistics; Product; Product Design; Production; Organizational Structure; Property; Public Ownership; Renting or Rental; Problems and Challenges; Business and Community Relations; Business and Government Relations; Family and Family Relationships; Sales; Situation or Environment; Luxury; Strategy; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Mobile Technology; Wireless Technology; Air Transportation; Bicycle Transportation; Rail Transportation; Transportation Networks; Advertising Industry; France; Paris
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Wells, John R., and Gabriel Ellsworth. "JCDecaux, 2016: Global Leader ... Again." Harvard Business School Supplement 717-441, February 2017.
  • 27 Jan 2003
  • Research & Ideas

New Cluster Mapping Project Helps Companies Locate Facilities

Too often corporations decide to locate facilities based solely on cost savings. And that's shortsighted, argues Harvard Business School professor Michael Porter. Instead, business leaders should look for locations that gather industry-specific View Details
Keywords: by Sean Silverthorne
  • 05 Feb 2014
  • Research & Ideas

Can Putin Score Olympic Gold?

business for China," Greyser says. It achieved mixed results. When first awarded the Games, the country promised improvements in human rights and media access, on which it largely failed to deliver. On the other hand, the Games were... View Details
Keywords: by Michael Blanding; Sports; Advertising
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail... View Details
Keywords: by Raymond Burke; Retail
  • 28 Jun 2004
  • Research & Ideas

Microfinance: A Way Out for the Poor

poured resources into hundreds of schemes to end poverty. The World Bank alone has dispersed about $550 billion since its founding in the 1940s, Chu said. Adding in contributions from the "alphabet soup" of other organizations... View Details
Keywords: by Martha Lagace
  • June 2025
  • Case

TfL Pension Fund and the 2022 Gilt Market Crisis

By: Emil N. Siriwardane, Vincent Dessain, Emer Moloney and Carlota Moniz
On September 27, 2022, Padmesh Shukla, CIO of the Transport for London (TfL) Pension Fund, was keeping a careful eye on the turmoil in the U.K. sovereign bond (or gilt) market. When the new government announced the largest tax cuts the U.K. had seen in half a century,... View Details
Keywords: Financial Crisis; Macroeconomics; Assets; Asset Management; Borrowing and Debt; Corporate Finance; Capital Markets; Equity; Public Equity; Private Equity; Financial Liquidity; Financial Instruments; Debt Securities; Credit Derivatives and Swaps; Bonds; Stocks; Financial Strategy; Interest Rates; Governance; Governing and Advisory Boards; Crisis Management; Resource Allocation; Investment; Financial Services Industry; United Kingdom; England; London; Europe
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Siriwardane, Emil N., Vincent Dessain, Emer Moloney, and Carlota Moniz. "TfL Pension Fund and the 2022 Gilt Market Crisis." Harvard Business School Case 225-098, June 2025.
  • 12 Mar 2006
  • Research & Ideas

Global Poverty Needs a Global Answer

poverty? A: Yes, there are many. Here are two: DaimlerChrysler some years ago, under pressure from the Green Party in Germany, decided it had to increase the amount of renewable resources it used in the manufacture of its cars. The View Details
Keywords: by Cynthia Churchwell
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

United States, Europe, or Japan, or any combination. He is also faced with the immediate decision if to make offers to U.S. and European regional managers. Cash resources are scarce, and GI hopes to raise additional capital soon. Purchase... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2015
  • First Look

November 10, 2015

Online Advertising By: Kireyev, Pavel, Koen Pauwels, and Sunil Gupta Abstract—As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spending by referring to... View Details
Keywords: Sean Silverthorne
  • 10 Feb 2014
  • HBS Case

Stressing Safety in South Africa’s Platinum Mines

the required Leadership and Organizational Behavior course (commonly known as LEAD), which focuses on how managers become effective leaders by addressing the human side of the enterprise. The Elements Of The... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 21 Jul 2010
  • Research & Ideas

HBS Faculty Debate Financial Reform Legislation

their perspectives on the bill and its key provisions. Their opinions range from calling it a major step forward to concern that it will actually raise the risk to the system. Robert Steven Kaplan, Professor Of Management Practice:... View Details
Keywords: by Staff
  • 02 Mar 2010
  • First Look

First Look: March 2

with these historical accounts. This paper, by examining the resource allocation process closely, identifies a specific set of circumstances in which intervention by top management is critical to a firm's... View Details
Keywords: Martha Lagace
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

tighter coupling is more likely in suppliers with certain types of managerial structures (certified management system and unions). We also find important interactions between these organizational structures: managerial structures offset... View Details
Keywords: Dina Gerdeman
  • 12 Mar 2024
  • HBS Case

How Used Products Can Unlock New Markets: Lessons from Apple's Refurbished iPhones

value. The Apple name gives its products higher “residual value,” making them easier to resell, Serafeim says. An actively managed operating system. Apple updates the system its devices rely on often, helping the products stay relevant.... View Details
Keywords: by Rachel Layne; Electronics; Information Technology
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

will be the sanitary condition of the Ganges? What will India and the world look like economically, politically, and in terms of electricity and water in twelve years? We can put students in the position of the lead administrator and talk about constrained View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

similar broad service lines, providers will develop strategies, structures, and processes to provide unique and differentiated services in a limited number of areas of strength. Innovative providers will redefine their business around integrated practice areas where... View Details
Keywords: by Michael E. Porter; Health
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