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  • December 2007 (Revised September 2011)
  • Case

Global Knowledge Management at Danone (A)

By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
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  • December 2006 (Revised April 2014)
  • Case

J. R. D. Tata

By: Nitin Nohria, Anthony Mayo and Mark Benson
J.R.D Tata, Chairman of the Indian conglomerate Tata & Sons, played a significant role in building India's economic infrastructure. Under his guidance, Tata & Sons built locomotives, steel refineries, airlines, chemical plants, and technology-based enterprises.... View Details
Keywords: Family Business; Development Economics; Working Conditions; Leadership; Infrastructure; Personal Development and Career; Business and Government Relations; India
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  • February 2006 (Revised March 2006)
  • Case

Negotiating on Thin Ice: The 2004-2005 NHL Dispute (A)

By: Deepak Malhotra and Maly Hout
On September 15, 2004, the existing collective bargaining agreement (CBA) between the National Hockey League (NHL) and the National Hockey League Players' Association (NHLPA) expired. Because the two sides had failed to negotiate a new CBA by that date, NHL... View Details
Keywords: Negotiation Tactics; Negotiation Participants; Trust; Sports; Compensation and Benefits; Sports Industry; United States
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  • November 2007
  • Article

Measuring Consumer and Competitive Impact with Elasticity Decompositions

Marketing investments are designed to change consumer behavior in ways that help goods compete in the marketplace. Previous research has focused on using elasticity decompositions to measure how these investments affect either consumer decision making or competing... View Details
Keywords: Decision Choices and Conditions; Investment Return; Marketing Strategy; Consumer Behavior; Measurement and Metrics; Mathematical Methods; Competitive Advantage
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  • 05 Mar 2020
  • News

The Life And Legacy Of Jack Welch

    Strategies to Fight Ad-sponsored Rivals

    We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to... View Details

      The Value of Descriptive Analytics: Evidence from Online Retailers - Marketing Science

      Does the adoption of descriptive analytics impact online retailer performance, and if so, how? We use the synthetic difference-in-differences method to analyze the staggered adoption of a retail analytics dashboard by more than 1,500 e-commerce websites, and we... View Details
      • 23 Mar 2010
      • First Look

      First Look: March 23

      because of cannibalization and endogenous vertical differentiation concerns. We discuss how our study helps improve our understanding of notions of strategy, business model, and tactics in the field of strategy. Download the paper:... View Details
      Keywords: Martha Lagace
      • 29 Jul 2022
      • Research & Ideas

      Will Demand for Women Executives Finally Shrink the Gender Pay Gap?

      Academy, on Job-Hopping Toward Equity, published recently in the MIT Sloan Management Review. A changing labor landscape The difference in pay that comes from job-hopping only helps to shrink—not eliminate—a longstanding gender pay gap,... View Details
      Keywords: by Kristen Senz
      • 02 Jun 2020
      • Research & Ideas

      Coronavirus Careers: Cloud Kitchens Are Now Serving

      successful on their platform. Chief Business Officer Atul Sood at Kitchen United told us that companies like Kitchen United work hard to help cloud kitchens get the delivery side right. There can be high variation in how long it takes... View Details
      Keywords: by Lena Ye and Geoffrey Jones; Food & Beverage
      • 07 Jul 2023
      • Blog Post

      Harvard Innovation Labs: Where Passion and Purpose Meet

      leading university is also beneficial, he notes: “We take the strengths of each Harvard school and help create a whole that’s greater than the sum of the parts by providing opportunities for founders to meet joiners and those from other... View Details
      • 23 Jul 2012
      • Research & Ideas

      The Power of Conversational Leadership

      technology." The book provides a quick overview of the social technology that helps global corporate communication mimic personal conversation: internal blogs (in which leaders share their thoughts and employees have a chance to comment),... View Details
      Keywords: by Carmen Nobel
      • 01 Sep 2023
      • News

      3-Minute Briefing: Frances Haugen: (MBA 2011)

      I went to a Montessori preschool. My parents were very big on the idea that children are people and treated me with great seriousness. If they asked me to do something, I was allowed to ask why. Debate was a big part of my high school experience. Coaching debate... View Details
      Keywords: Julia Hanna; whistle blower; Facebook; leadership; social media
      • Web

      Leadership - Health Care

      faculty, and alumni. Her work supports the life sciences within HBS, while identifying and extending engagement opportunities to mission-aligned enterprises around Harvard and the Boston biotech community. She is passionate about helping... View Details
      • 30 Jul 2018
      • Research & Ideas

      Why Ethical People Become Unethical Negotiators

      PeopleImages Convicted stockbroker Bernie Madoff knew exactly what he was doing when he stole billions from clients, yet the financial advisor didn’t pull off the biggest Ponzi scheme in the United States by himself. He had the help of... View Details
      Keywords: by Dina Gerdeman
      • 26 Nov 2019
      • News

      The Ritual Effect

      practice them. KEY THEMES He suggests that rituals are not only surprisingly pervasive and highly effective, they are also immensely versatile. Remarkably, rituals seem to work by helping us exactly wherever we need View Details
      Keywords: rituals
      • 22 Feb 2023
      • Blog Post

      Meet the Disability Advocacy and Affinity Group (DAAG)

      their unique identity. I want this club to create greater awareness in the HBS community about the experiences of students with all types of disabilities (visible and invisible, temporary and permanent) – and to help create an environment... View Details
      • Web

      Baker Library / Bloomberg Center | About

      was understood to be an endorsement of the need for professional management education. When Harvard Overseer Bishop William Lawrence approached him for a $1 million donation to help build the new campus, Baker refused. After consulting... View Details
      • 11 Apr 2024
      • Blog Post

      Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

      water stewardship is key.” It is a difficult and lonely road,” Leni confessed. “Many people have said that I should work on energy or emissions, more traditional sustainability topics, rather than water. However, I believe that it’s important to View Details
      • Profile

      Ernesto Sterling

      Coming to HBS is like... A dream that I thought was never going to happen. Coming to class is one of the most precious gifts I get every morning. Rushing past my section mates as I take my seat and when class is about to start, I can’t View Details