Business Model Design - Publications - Faculty & Research

04 May 2007
What Do You Think?

How Do Managers Think?

medicine allow doctors to be hands-on today with what will be their job tomorrow . Will future managers have the privilege to experience and acquire practical understanding within real-life companies (as a) complementary device to View Details

Keywords: by Jim Heskett

01 Feb 2017
What Do You Think?

Is the Next Jobs Crisis Just Ahead?

development for the sectors where jobs are being created.” Dolembo suggested a multi-faceted response: “Fund student loans, stop punishing those who get the training at community colleges and share in the investment for these poor kids who went broke training for this... View Details

Keywords: by James Heskett; Service

28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

inherently wrong with pay for performance, only in the way that specific plans have been designed and implemented." Mathews Daniel Kapito helped frame the challenge. As he put it, "People are different pay linked to performance... View Details

Keywords: by James Heskett

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

Businesses in the Asia-Pacific region today are caught up in a dizzying swirl of economic, cultural, political, technological, and social change. Enormous opportunities await managers who can harness these power currents to drive their... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

07 Jan 2009
What Do You Think?

Is the World Really Flat?

question, those who addressed the issue at all played it quite safely. For example, C. J. Cullinane wrote, "[I]nvest at the basic high school and college level in math and science. Small business should get tax breaks as well."... View Details

Keywords: by Jim Heskett

21 Mar 2004
Research & Ideas

Loyalty: Don’t Give Away the Store

25 percent of your sales, you have a big problem. By using rewards programs, retailers give away things for free that their best customers would have bought anyway. With such a large volume of customers purchasing off the card, you have to worry about having a... View Details

Keywords: by Manda Salls; Consumer Products; Retail

23 Jul 2001
Research & Ideas

How One Center of Innovation Lost its Spark

environment not by doing nothing, but by accelerating past organizational routines based on established assumptions.— Donald N. Sull The benefits of this knowledge sharing, however, are likely to decline over time as the industry settles on a dominant View Details

Keywords: by Donald Sull; Manufacturing; Transportation; Auto

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

relatively high return (for the industry) to employees and investors. This “trifecta,” which occurs as a result of outstanding service design and delivery, can be found in only a few very special organizations such as Apollo Hospitals in... View Details

Keywords: by Jim Aisner; Retail

12 Oct 2011
Research & Ideas

Creating Online Ads We Want to Watch

video we really want to see. But assuming a captive audience on these video sites may not make online marketers more effective at reaching consumers. Harvard Business School Assistant Professor Thales S. Teixeira notes that it's just as... View Details

Keywords: by Carmen Nobel; Consumer Products

22 Apr 2002
Lessons from the Classroom

Entrepreneurship: It Can Be Taught

In 2000, The Entrepreneurial Manager was introduced into the required first-year MBA curriculum. The course—and its presence in the first year—marked an important milestone in the evolution of teaching entrepreneurship at Harvard Business... View Details

Keywords: by Staff

02 May 2005
What Do You Think?

Where is Consumer Generated Marketing Taking Us?

the high cost of replacing iPod batteries (since corrected). The newsgroups, discussion boards, and blogs may contain the seeds of ideas and notions about cutting-edge behaviors suggestive of everything from future business opportunities... View Details

Keywords: by James Heskett

28 Nov 2016
Research & Ideas

Challenging the Belief that Liability Laws Kill Medical Device Innovation

incentivized to produce safer products to help them manage risk” “When physicians are under pressure from high liability, innovators are incentivized to produce safer products to help them manage risk,” says Hong Luo, an assistant professor in the Strategy Unit at... View Details

Keywords: by Michael Blanding; Medical Devices & Supplies

23 Jul 2020
Research & Ideas

How Countries Use Financial Policy to Fight COVID-19

around the world could improve responses to the next global financial catastrophe. Work done recently by dozens of Harvard Business School students under Alberto Cavallo, the Edgerley Family Associate Professor of View Details

Keywords: by Rachel Layne

21 Jan 2009
First Look

First Look: January 21, 2009

paper: http://www.hbs.edu/research/pdf/08-012.pdf Cases & Course MaterialsArrow Electronics—The Apollo Acquisition Harvard Business School Case 607-007 Having already made 10 acquisitions of competitors in the last decade, the CEO... View Details

Keywords: Martha Lagace

02 Jul 2024
Book

Five Essential Elements to Build the Capital You Need to Lead

To aspiring entrepreneurs and other business practitioners looking to advance their careers, the path to a leadership role may seem daunting. Yet anyone with a dream to open a business, start a nonprofit, or simply move up the ranks at... View Details

Keywords: by Dina Gerdeman

20 Sep 2011
First Look

First Look: September 20

effect dissipated. Finally, we show that labor increases valuation for both "do-it-yourselfers" and novices. Read the paper: http://www.people.hbs.edu/mnorton/norton%20mochon%20ariely.pdf A Global Leader's Guide to Managing View Details

Keywords: Sean Silverthorne

30 Jan 2017
Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

M. Viceira, the George E. Bates Professor and senior associate dean for International Development at Harvard Business School. “That raises the question, who is exercising control in these corporations?” In traditional mutual funds,... View Details

Keywords: by Michael Blanding; Financial Services

26 Sep 2005
Research & Ideas

What Perceived Power Brings to Negotiations

other party and how that party viewed them. Wolfe is a research associate at Princeton, while McGinn is the Cahners-Rabb Professor of Business Administration at Harvard Business School. In her office at... View Details

Keywords: by Mallory Stark

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

professor in the Negotiation, Organizations & Markets Unit at Harvard Business School. "In an organization, all the employees already have some of this, in varying degrees." “Altruistic capital is the idea that every individual has... View Details

Keywords: by Carmen Nobel

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

Professor William A. Sahlman calls "the problem of simultaneity." If, as the business school defines it, entrepreneurship is the pursuit of a business opportunity requiring resources beyond one's... View Details

Keywords: by John S. Rosenberg

Publications