information technology - Publications - Faculty & Research

20 Oct 2016
News

Smart Moves

2005. In the intervening years, technological evolution has pushed INRIX’s capabilities far beyond just offering help to frustrated drivers on crowded highways. “We began as a traffic company, and HBS wrote a case about us back in 2012... View Details

Keywords: Robert S. Benchley; Support Activities for Transportation; Transportation

01 Dec 2022
News

Road to Recovery

breathalyzer or a rapid saliva test. They also can use phone-based GPS to verify they have attended treatment appointments, and access information and coaching services via text, voice, and video. “The biggest barrier—and this sounds... View Details

Keywords: April White; Ambulatory Health Care Services; Health, Social Assistance

15 Apr 2010
News

A (Literal) Game Changer

Keywords: Information; Information; Information

May–June 2025
Article

Slowly Varying Regression Under Sparsity

By: Dimitris Bertsimas, Vassilis Digalakis Jr, Michael Lingzhi Li and Omar Skali Lami

We consider the problem of parameter estimation in slowly varying regression models with sparsity constraints. We formulate the problem as a mixed integer optimization problem and demonstrate that it can be reformulated exactly as a binary convex optimization problem... View Details

Keywords: Mathematical Methods; Analytics and Data Science

December 18, 2024
Article

Is AI the Right Tool to Solve That Problem?

By: Paolo Cervini, Chiara Farronato, Pushmeet Kohli and Marshall W Van Alstyne

While AI has the potential to solve major problems, organizations embarking on such journeys of often encounter obstacles. They include a dearth of high-quality data; too many possible solutions; the lack of a clear, measurable objective; and difficulty in identifying... View Details

Keywords: Artificial Intelligence; AI and Machine Learning; Problems and Challenges

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2024
Working Paper

Empirical Guidance: Data Processing and Analysis with Applications in Stata, R, and Python

By: Melissa Ouellet and Michael W. Toffel

This paper describes a range of best practices to compile and analyze datasets, and includes some examples in Stata, R, and Python. It is meant to serve as a reference for those getting started in econometrics, and especially those seeking to conduct data analyses in... View Details

Keywords: Empirical Methods; Empirical Operations; Statistical Methods And Machine Learning; Statistical Interferences; Research Analysts; Analytics and Data Science; Mathematical Methods

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March 2024
Exercise

'Storrowed': A Generative AI Exercise

By: Mitchell Weiss

"Storrowed" is an exercise to help participants raise their capacity and curiosity for generative AI. It focuses on generative AI for problem understanding and ideation, but can be adapted for use more broadly. Participants use generative AI tools to understand a... View Details

Keywords: AI and Machine Learning; Problems and Challenges

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May 8, 2020
Article

Which Covid-19 Data Can You Trust?

By: Satchit Balsari, Caroline Buckee and Tarun Khanna

The COVID-19 pandemic has produced a tidal wave of data, but how much of it is any good? And as a layperson, how can you sort the good from the bad? The authors suggest a few strategies for dividing the useful data from the misleading: Beware of data that’s too broad... View Details

Keywords: COVID-19 Pandemic; Health Pandemics; Analytics and Data Science

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July–August 2020
Article

Price Bargaining and Competition in Online Platforms: An Empirical Analysis of the Daily Deal Market

By: Lingling Zhang and Doug J. Chung

The prevalence of online platforms opens new doors to traditional businesses for customer reach and revenue growth. This research investigates platform choice in a setting where prices are determined by negotiations between platforms and businesses. We compile a unique... View Details

Keywords: Business-to-business Marketing; Platform Competition; Two-Sided Markets; Price Bargaining; Daily Deals; Structural Model; Digital Platforms; Competition; Price; Negotiation

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2013
Working Paper

Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

By: Sunil Gupta

As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spend by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard online... View Details

Keywords: Internet and the Web; Digital Marketing

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February 2001
Case

BarnesandNoble.com (B)

By: Jeffrey F. Rayport, Dickson Louie and William A. Sahlman

At the end of 1998, Jonathan Bulkeley, the newly-named CEO of barnesandnoble.com, is faced with a challenge. As the second leading online bookseller behind Amazon.com, barnesandnoble.com must build its market share. With Forrester Research predicting that the online... View Details

Keywords: Internet and the Web; Marketing Strategy; Publishing Industry

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June 2002
Article

Who's Helping Whom: A Comparison of Helping Behavior among American and Indian Software Engineers

By: Leslie Perlow and John Weeks

Keywords: Applications and Software; Engineering; Behavior; United States; India

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Fast Answer

Annual IT expenditures by industry

Annual reported IT expenditures by U.S. industry and by type of IT expenditure. Information and Communication Technology Survey: Annual survey compiled by the U.S. Census Bureau that breaks out IT spending... View Details

01 Oct 1998
News

Boston HBS Club Announces 1998-99 Program

The Harvard Business School Alumni Association of Boston sponsors approximately thirty events each year for Boston-area alumni and their guests. This year's offerings feature a new Internet Program Series to update HBS alumni on the business implications of the ongoing... View Details

01 Jun 2007
News

Faculty Research Online

development. What’s their motivation? The observations presented in research by Professor Marco Iansiti and Gregory Richards (MBA ’99) suggest some fundamental changes in strategy used by technology companies. Visit... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Sep 2009
News

Read All About It!

along with tall buildings and department stores. By 1902, electric trolleys were transporting 5 billion passengers a year. Investors in the new technology began to build longer electric lines, called interurbans, to serve traffic between... View Details

Keywords: Garry Emmons; Information; Information; Information; Information

April 2001
Supplement

Acer America: Development of the Aspire

By: Christopher A. Bartlett

Consists of five segments. Segment 1 shows Culver and Pai discussing the tensions between Taiwan and the United States and the resulting performance problems with Aspire; Segment 2 features Culver and Shih describing the changes Acer made as a result of the problems... View Details

Keywords: Digital Marketing; Transformation; Forecasting and Prediction; Marketing Strategy; Outcome or Result; Problems and Challenges; Information Infrastructure; Internet and the Web; Computer Industry; Taiwan; United States

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04 Feb 2016
News

From Super Bowl to STEM Bowl

and give middle school students a window into the tech future. Members of the HBS Association of Northern California's Community Partners Program worked with the Santa Clara Office of Civic Innovation (OCI) to launch the Technology and... View Details