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  • March 2023 (Revised January 2024)
  • Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal
In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details
Keywords: Buildings and Facilities; Design; Education; Training; Working Conditions; Business or Company Management; Production; Business Processes; Corporate Social Responsibility and Impact; Outcome or Result; Performance Improvement; Programs; Business and Stakeholder Relations; Groups and Teams; Labor and Management Relations; Rank and Position; Safety; Attitudes; Behavior; Motivation and Incentives; Trust; Well-being; Consulting Industry; Pulp and Paper Industry; Manufacturing Industry; India
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  • 01 Sep 2023
  • News

Case Study: The Home Team

home repairs he was having to undertake. Then president of a 115-year-old independent Catholic school for boys, Kennealey had managed construction projects and budgeted for aging buildings’ capital expenses like boilers and HVAC systems;... View Details
Keywords: Jen McFarland Flint; Real Estate
  • February 2025 (Revised April 2025)
  • Case

Institutional Neutrality, Restraint or Convenience?

By: Clayton S. Rose, Nicole Zelazko and Alexis Lefort
In the fall of 2023 and winter of 2024, college campuses across the U.S. experienced protests and encampments in the aftermath of the October 7, 2023 terrorist attack on Israel by the Islamist militant group Hamas, and Israel’s subsequent invasion of Gaza. These... View Details
Keywords: Distribution; Cost vs Benefits; Ethics; Governance; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Adaptation; Disruption; Communication Strategy; Higher Education; United States
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  • 14 Jun 2021
  • Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

Author Francesca Gino is the Tandon Family Professor of Business Administration at Harvard Business School. She's the author of Rebel Talent: Why It Pays to Break the Rules in Work and Life. [Image: iStockphoto/IPGGutenbergUKLtd] How do... View Details
Keywords: by Francesca Gino
  • 01 Jun 2023
  • News

Bridging the ESG Data Gap

Megan Murday The idea for a digital platform to help venture capitalists calculate, benchmark, and improve portfolio ESG performance crystallized while Megan Murday (MBA 2021) was studying at HBS. Now the CEO of the software startup Metric, she says that “investors... View Details
Keywords: Deborah Blagg
  • January 2009
  • Supplement

The Tip of the Iceberg: JP Morgan Chase and Bear Stearns (B2)

By: Clayton S. Rose, Daniel Baird Bergstresser and David Lane
Bear Stearns & Co burned through nearly all of its $18 billion in cash reserves during the week of March 10, 2008, and an unprecedented provision of liquidity support from the Federal Reserve on Friday March 13 was insufficient to reverse the decline in Bear's... View Details
Keywords: Economic Slowdown and Stagnation; Capital; Insolvency and Bankruptcy; Financial Liquidity; Banks and Banking; Governance; Crisis Management; Goals and Objectives; System; Valuation; New York (state, US)
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  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

hit to profit margins? A new working paper, To Groupon or Not to Groupon: The Profitability of Deep Discounts, sets out to help small businesses decide whether offering large discount vouchers is a profitable decision. HBS View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 04 Nov 2010
  • What Do You Think?

Why Do We Chase Stars?

said that "Management performance is 75% portable (but) today's tough environment has forced upper management to adopt a 'welcome to the team, good luck, here is the deep end of the pool, hope you... View Details
Keywords: by Jim Heskett
  • Blog

The Harvard Business School Faculty Summer Reader 2023

Arthur Brooks: Spirituality and philosophy This March, I returned from my fifth trip to Dharamshala, India, to work with His Holiness the 14th Dalai Lama. We held a conference on how leadership and happiness principles are entwined.... View Details

    Myra M. Hart

    Myra Hart's research focus is high potential entrepreneurship.  She has taught MBA and executive programs, co-chaired the entrepreneurship unit, and led several HBS initiatives. As a founding memberView Details

    Keywords: consumer products; e-commerce industry; education industry; real estate; retailing
    • November 2020
    • Article

    Disrupting the Disruptors or Enhancing Them? How Blockchain Re‐Shapes Two‐Sided Platforms

    By: Daniel Trabucchi, Antonella Moretto, Tommaso Buganza and Alan MacCormack
    The importance of platform‐based businesses in the modern economy is growing continuously and becoming increasingly relevant. Specifically, the deployment of digital technologies has enhanced the applicability of two‐sided business models, enabling companies to act not... View Details
    Keywords: Blockchain; Two-Sided Platforms; Business Model; Innovation and Invention; Technological Innovation
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    • September 2007 (Revised December 2008)
    • Case

    Michael Fernandes at Nicholas Piramal

    By: Michel Anteby and Nitin Nohria
    Michael Fernandes, the Director of Custom Manufacturing Operations at the pharmaceutical company Nicholas Piramal India Limited (NPIL), schedules a meeting with three of his reports, whose interpersonal conflicts with one another are causing his business development... View Details
    Keywords: Interpersonal Communication; Management Skills; Groups and Teams; Conflict Management; Cooperation; Pharmaceutical Industry; India; United Kingdom; Canada
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    • 02 Apr 2008
    • Research & Ideas

    Four Companies that Conquered America

    Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.Accounting for almost 30 percent of world... View Details
    Keywords: by John Quelch
    • Web

    Speeding Up the Trade: Clippers and Steamships - A Chronicle of the China Trade

    Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in View Details
    • 01 Jan 2011
    • News

    Seth Klarman, MBA 1982

    responsibility with success, and that is leaving the world better than you found it," says Seth Klarman, who sees giving back as one of the key metrics to consider when gauging success. Another is whether one has created value for others. At Baupost, he says, "We've... View Details
    • 2003
    • Case

    E-Business Innovation at Cisco

    By: Vijay Govindarajan, Philip Anderson, Chris Trimble and Katrina Veerman
    As of March 2001, Cisco Systems prides itself as an "end-to-end networking company." The phrase describes not only their product line but the way they run their business. They created many of the e-business practices that later became cornerstones of the software... View Details
    Keywords: Technology Networks; Technological Innovation; Innovation and Management; Business Strategy; Web Services Industry
    Related
    • 28 Jan 2008
    • Research & Ideas

    Billions of Entrepreneurs in China and India

    including rural health-care initiatives and even Bollywood. As Khanna explained to HBS Working Knowledge, "One can see China clearly when juxtaposed against India, a neighbor that, like China, is a large, populous, and ancient... View Details
    Keywords: by Martha Lagace
    • 17 Nov 2020
    • News

    Why a Blended Workforce May Be Key to Lasting Competitive Advantage

    • 16 Dec 2019
    • Research & Ideas

    Taking on the Taboos That Keep Women Out of India's Workforce

    their wages increased rates of female labor force participation and decreased negative perceptions around women working outside the home. “What we found is counterintuitive,” says Rigol, noting that... View Details
    Keywords: by Julia Hanna
    • 01 Oct 1999
    • News

    Banking on Success

    of 1974, "but we anticipated that the majority of our work would be relatively small-scale and client-oriented. I don't think anyone was ready for the amazing ride we've had." Ready or not, those 1974 classmates who entered the world of... View Details
    Keywords: Deborah E. Blagg