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  • May 2004
  • Background Note

56K Modem Battle

By: David B. Yoffie and Deborah Freier
Examines the battle to set the standard for the 56K modem. Set in 1996, this case looks at how computers accessed the Internet via a telephone line, or dial-up connection, and a hardware modem. In 1995, there were 18.6 million total modem unit shipments, with market... View Details
Keywords: Announcements; Revenue; Patents; Product Launch; Network Effects; Standards; Competition; Information Infrastructure; Internet and the Web; Technology Industry; Illinois
Related
  • 12 Mar 2012
  • Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

managers have risen in power, general managers may be losing some of theirs. A new working paper, Who Lives in the C-Suite? Organizational Structure and the Division of Labor in Top Management, explores several factors that have led CEOs... View Details
Keywords: by Carmen Nobel
  • 15 Dec 2015
  • First Look

December 15, 2015

products but erroneously expect others to dislike dissimilar ones (Studies 1 and 2). While people readily select dissimilar items for themselves (particularly if the dissimilar item is of higher quality than a similar one), they fail to... View Details
Keywords: Carmen Nobel
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

managers substantial benefits that would be difficult to realize without the ERP IT infrastructure. Q: Must a company have an ERP system in place to use time-driven activity-based costing? A: Clearly, having an automated data feed facilitates the calculation of View Details
Keywords: by Sarah Jane Gilbert
  • 08 Sep 2015
  • First Look

September 8, 2015

that exists at the top of organizational hierarchies. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49601 forthcoming Management Science Financing Risk and Innovation By: Nanda, Ramana, and Matthew Rhodes-Kropf Abstract—We provide a model of... View Details
Keywords: Carmen Nobel
  • 24 Jun 2014
  • First Look

First Look: June 24

explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from... View Details
Keywords: Sean Silverthorne
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

and mortar big box stores instead. Amazon, unburdened by such real estate, was easily able to mobilize Internet capabilities in order to capture a dominant share of a notoriously inefficient book retailing industry. It didn’t stop there. And now it is systematically... View Details
Keywords: by James Heskett; Retail
  • 13 Apr 2010
  • First Look

First Look: April 13

HP and Dell that have outsourced most of their computer product design to ODM firms like ASUSTeK, only to watch them morph into competitors. Students can also examine how organizational resources, processes, and values can shape or limit... View Details
Keywords: Martha Lagace
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

At first blush, the two-year-old online start-up Groupon seems a bit audacious. For starters, there's the news that the deal-of-the-day website turned down a $6 billion acquisition offer from Google last month. Then there's the company's... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

there." At the same time, she has observed, by hogging the discussion, these leaders not only limited their own learning but also made the class less productive as a whole. Gino wondered if the same dynamic could be occurring in... View Details
Keywords: by Michael Blanding
  • 19 Oct 2021
  • Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

stores,” which now outnumber all of the Starbucks and McDonald’s in the United States combined. They will account for 40 percent of all new store openings this year, according to a Coresight Research report. Willy Shih, the Robert and... View Details
Keywords: by Christine Pazzanese, Harvard Gazette; Retail
  • 10 Sep 2001
  • Research & Ideas

Do You Have Change Fatigue?

that Kanter calls IKIWISI (I'll know it when I see it). She compares it to improvisational theatre: you make the best judgment you can in the moment and remain prepared to adjust to whatever new conditions arise. "Personally, I hate... View Details
Keywords: by Nick Morgan
  • March 2002 (Revised January 2003)
  • Case

Microsoft: Positioning the Tablet PC

By: Youngme E. Moon and Christina L. Darwall
Microsoft is preparing for the launch of the Tablet PC, which allows users to use a pen (stylus) to run Windows and Windows applications, annotate documents, and create handwritten documents for later reference or even conversion to text. Microsoft's original equipment... View Details
Keywords: Technological Innovation; Product Positioning; Market Entry and Exit; Information Infrastructure; Applications and Software; Computer Industry
Related
  • 16 Dec 2021
  • Blog Post

African American Student Union Spotlight on STEM

What was the most difficult part of your experience as a STEM applicant, and how did you overcome it? The admissions interview was most challenging for me because I am used to just letting my work speak for itself by creating a new View Details
  • 05 Jul 2021
  • What Do You Think?

Do Companies Really Need Chief Experience Officers to Know Their Customers?

shortly. I was wrong. Throughout that project, I was the butt of an unending series of asides from executives who had never driven anything but new GM products and relied on their assistants to keep them... View Details
Keywords: by James Heskett
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

Ujjivan can grow, looking at such issues as new technology, diversifying product offerings, and how to hire the best staff. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
Keywords: Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

particular, is to understand patterns of investment and reward, and effectively manage the process that defines the dynamics of buyer-seller evolution, according to Narayandas. But how to do that? New research he shared with other... View Details
Keywords: by Martha Lagace
  • 08 Aug 2006
  • First Look

First Look: August 8, 2006

microfinance and product design to open a new market segment based on the needs of low-income customers. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=805064  ... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2021
  • Research & Ideas

Who Pays For Wildfire and Hurricane Damage? Everyone.

New Mexico homeowners might think their inland location buffers them from the financial toll of climate change, but they’re still paying for climate-related property damage occurring in coastal states. New research finds that homeowners in New Mexico and other states... View Details
Keywords: by Kristen Senz; Insurance