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  • All HBS Web  (8,211)
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  • 25 Jul 2007
  • Lessons from the Classroom

The Evolution of Apple

different approaches led to new versions of the case and gave students insights as to what the CEO was trying to do and why he was having so much difficulty." Apple's market share has always been lower... View Details
Keywords: by Julia Hanna; Computer; Technology
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

are delivering, and as a tool to continuously improve their processes. Innovative providers will market their areas of excellence and will grow geographically as opposed to growing solely by offering new... View Details
Keywords: by Michael E. Porter; Health
  • 09 Apr 2014
  • Research & Ideas

A Playbook for Small-Business Job Creation

high-growth companies, those with the greatest potential to create jobs. One challenge: geographic gaps across the United States. "Despite the fact that America has a very robust market for risk capital, about 70 percent of the... View Details
Keywords: by Carmen Nobel; Banking; Financial Services
  • 02 Dec 2019
  • What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

inevitable; it will never be eliminated. This is an oversimplication of a complex phenomenon, with nuances in every large organization that has grown beyond the “one for all and all for one” startup spirit. But when it rises to a level that affects View Details
Keywords: by James Heskett; Air Transportation
  • September 2021 (Revised November 2022)
  • Case

Community Solutions

By: Brian Trelstad and Tom Quinn
Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details
Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Real Estate Industry; United States; New York (city, NY); Florida; Texas
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Trelstad, Brian, and Tom Quinn. "Community Solutions." Harvard Business School Case 322-021, September 2021. (Revised November 2022.)
  • 20 Mar 2017
  • Book

Why Companies Are Placing Users at the Core of Their Innovation Strategies

pathway to entrepreneurship. These innovations feed into companies being formed as well. What’s happened in the last 15 years is that users can collaborate and form communities and amplify their innovation processes. That’s the new thing... View Details
Keywords: by Dina Gerdeman
  • 20 Apr 2010
  • First Look

First Look: April 20

are having to respond to a far greater diversity of cultures and lifestyles as new markets are opened up worldwide. In the twenty-first century, beauty is again being reimagined anew. Order this book:... View Details
Keywords: Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

century Britain; Henry Heinz and Marshall Field building strong brands and companies in the nascent food-processing and department store sectors; Esteé Lauder working in prestige cosmetics; Howard Schultz building the burgeoning market... View Details
Keywords: by Jim Aisner
  • 19 Jul 2006
  • Research & Ideas

Political Turmoil and Mexico’s Economy

1910, faster than the contemporary United States. "A dog with a bone in its mouth neither barks nor bites," Diaz is reported to have said. When Franciso Madero became Mexico's new president in 1911, he attempted to govern as a... View Details
Keywords: by Julia Hanna
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

market is very different from the B2B market. Yes, competing is hard work and made even harder when a company is entering a new market where the customers don’t yet understand... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 08 Oct 2021
  • Research & Ideas

How Newspaper Closures Open the Door to Corporate Crime

Some may shrug at the inevitable passing of the local newspaper, writing it off as a dinosaur that doesn’t have much to offer in our modern world of blogs, social media sites, and streamed soundbites. But no news is not necessarily good... View Details
Keywords: by Avery Forman
  • 19 May 2011
  • Research & Ideas

Empathy: The Brand Equity of Retail

Clinic had been consistently ranked No. 1 by US News & World Report for heart surgery survival rates, her father opted to go to the No. 2 ranked Mayo Clinic. The reason for his choice: doctors at the Cleveland Clinic had a reputation... View Details
Keywords: by Carmen Nobel; Health
  • 09 Jan 2013
  • Sharpening Your Skills

Sharpening Your Skills: Understanding Customers

Addiction to Service Heroes In their new book, Uncommon Service, coauthors Frances Frei and Anne Morriss show it is possible for organizations to reduce costs while dramatically enhancing customer service. The key? Don't try to be good at... View Details
Keywords: Re: Multiple Faculty
  • 02 Jul 2015
  • Op-Ed

The Future of the Greek Economy

L.E. Simmons Faculty Fellow at HBS. He joined the HBS faculty after holding leadership positions in the European capital markets groups of Goldman Sachs, Morgan Stanley, and Merrill Lynch and has broad experience in the areas of corporate... View Details
Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking
  • 05 Feb 2001
  • What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

of education. This is particularly true of those with "strong brands." Describing the new virtual schools as "intermediaries," Ilyas Naibov-Aylisli suggests that schools with highly regarded and recognized names (or... View Details
Keywords: by James Heskett
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the new... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader
  • 22 Jul 2014
  • First Look

First Look: July 22

whether to locate a packaging industry new business in his native Malawi or in the larger market of Nigeria is examined. Conflicting opinions on the case are offered by businesspeople with experience in... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

Chinese Business, "The Chinese perceive contracts as too rigid to take new circumstances into account. Hence, there is no stigma to changing the terms of an agreement after it has been signed." That approach often frustrates... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

Most managers today understand the strategic implications of the information-based, knowledge-driven, service-intensive economy. They know what the new game requires: speed, flexibility and continuous self-renewal. They even are... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 16 May 2018
  • Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

the first world war, German assets in India were expropriated under the Trading with the Enemy Act 1914. The British Empire operated internment camps in New Zealand, Hong Kong, Singapore, and India. The largest Indian camp was located at... View Details
Keywords: by Julia Hanna; Manufacturing
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