Leadership And Managing People - Publications - Faculty & Research

26 Sep 2024
HBS Case

If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

sometimes die. AI, AVs, and saving lives With less emotion behind the wheel, Musk and Tesla argue that automation could address real-world safety problems. As the case explains, motor vehicle crashes kill... View Details

Keywords: by Tom Quinn; Auto; Technology

19 Dec 2005
Research & Ideas

The Regional Slice of Your Global Strategy

largely autonomous national organizations presided over by a cadre of 1,500 elite expatriate managers who championed the country-oriented approach. But as competition emerged in the 1960s and 1970s from... View Details

Keywords: by Pankaj Ghemawat

25 Feb 2020
Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

more important, Choudhury says, as people increasingly choose to live and work close to where they grew up, often foregoing economic opportunity to do so. “Vacation flexibility means being able to go to your... View Details

Keywords: by Kristen Senz

30 Oct 2005
Research & Ideas

Tuning Jobs to Fit Your Company

exhibit "The Four Spans" provides a summary.) The span of control. The first span defines the range of resources—not only people but also assets and infrastructure—for which a View Details

Keywords: by Robert Simons

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

Businesses in the Asia-Pacific region today are caught up in a dizzying swirl of economic, cultural, political, technological, and social change. Enormous opportunities await managers who can harness these... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

28 Jun 2004
Research & Ideas

Microfinance: A Way Out for the Poor

capital in Latin America. Chu still runs Pegasus but also joined HBS in 2003. His courses include "Effective Leadership of Social Enterprise" and "New Opportunities in Emerging Markets,"... View Details

Keywords: by Martha Lagace

19 Aug 2013
Research & Ideas

Studying How Income Inequality Shapes Behavior

Moss and his colleagues propose that rather than looking at the effects of inequality mainly on the macro level, researchers should also look at the micro level, exploring how rising inequality might affect the individual decisions View Details

Keywords: by Michael Blanding

18 Nov 2013
Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

communicate and made abbreviations like RT (retweet) and ICYMI (in case you missed it) part of the lingo of Twitter users everywhere. What to make of all this? Senior Lecturer Chet Huber, who joined the... View Details

Keywords: by Chet Huber; Technology

25 Aug 2003
Research & Ideas

Should You Sell Your Digital Privacy?

they trust? And wouldn't those trusted stores in return be motivated to use that information wisely? "The challenge is to give people a claim on their identities while protecting them from... View Details

Keywords: by Manda Salls & Sean Silverthorne; Advertising

28 Sep 2015
Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

Mobile money operators struggle A growing number of companies are seeking to provide a level of financial access that is considered key to lifting people out of poverty and driving economic growth. A few... View Details

Keywords: by Dina Gerdeman; Financial Services; Telecommunications

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

but people will still refer to it as Boaty I say take the gift and run with it!” Frank D. did indeed run with it, suggesting that “The life boats could be Life Boaties. He (apparently referring to the gender... View Details

Keywords: by James Heskett; Advertising

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

broader and deeper engagement. It becomes a virtuous circle of social entrepreneurship. Q: Can you tell us about some of your favorite SEI achievements in bringing social enterprise to the forefront of View Details

Keywords: by Manda Salls

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

running operations across the Internet as well as having a heavier IT component that examines subjects such as Enterprise Resources Planning (ERP) and Internet Commerce EE: What are the main objectives of the program? Upton: BCAO's... View Details

Keywords: by Staff

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

10 Mar 2011
What Do You Think?

To What Degree Does the Job Make the Person?

which) the job makes the person (might be related) to the degree of alignment in values between the person and the organizational culture." Dinesh Kaushal suggested that "relative position also changes the way View Details

Keywords: by James Heskett

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

when more than 50 people in 11 states were sickened by an initial E. coli outbreak. “Do those smaller local organic growers have the experience, resources, and commitment to test their products for various... View Details

Keywords: by Dina Gerdeman; Food & Beverage

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

lower costs, the answer is more people per square foot, and open offices will always have the upper hand on that dimension. Nonetheless, many managers View Details

Keywords: Re: Ethan S. Bernstein

02 Jun 2011
What Do You Think?

Is it Time for a National Bankruptcy?

the risks are no longer connected to individuals who possess the incentive, power and capability to take action and manage the risks." Stephen Basikoti agreed, noting that... View Details

Keywords: by Jim Heskett

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

front of the pump instead of paying in slower, more conventional ways, did 2.7 million people sign up for the program and increase their loyalty to Mobil by one extra visit to the pump per month? The... View Details