Publications
Publications
Show Results For
- All HBS Web
(8,509)
- Faculty Publications (5,409)
- December 1995 (Revised February 1999)
- Case
Toys "R" Us Japan
By: Debora L. Spar
Documents the American retailer's process of entry into the Japanese toy market. Discusses the history of Toys "R" Us in the United States as well as the history of the Japanese toy market, distribution, wholesaling, and retailing systems. Eager to enter the world's... View Details
- November 1995 (Revised January 1998)
- Case
Transformation of Pratt & Whitney North Haven (A)
By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
Pratt & Whitney is a leader in the development and manufacturing of gas turbine engines for commercial and military aircraft. Economic conditions for the airline and defense industries are forcing the airplane engine builders to restructure. Ed Northern, a new general... View Details
- November 1995 (Revised January 1998)
- Case
Transformation of Pratt & Whitney North Haven (B)
By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details
- November 1995 (Revised March 2004)
- Case
Massachusetts General Hospital: CABG Surgery (A)
By: Steven C. Wheelwright and James Weber
A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
- November 1995
- Background Note
National Information Infrastructure (B): A Comparison of Public Policy in Japan and the United States
By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
- November 1995
- Teaching Note
The Cummins Engine Company: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant TN
By: Robert H. Hayes
Teaching Note for (9-693-121). View Details
- November 1995 (Revised June 1997)
- Case
Northern Telecom (A): AdVantage & DisadVantage
By: Robert J. Dolan and Sylvie Ryckebusch
Mike Ennis, general manager of Northern Telecom's Business Products Division, recommends a new solution for replacing Vantage, an unsuccessful product for Northern Telecom. The case documents in detail the voice of the customer. Students are required to discuss the... View Details
- October 1995 (Revised March 1996)
- Case
Executive Shirt Company, Inc.
By: Janice H. Hammond and Sylvie Ryckebusch
The Executive Shirt Co. is contemplating a move into custom-made shirts. The company's general manager has charged two of his managers to come up with plans for incorporating production of custom shirts into the existing manufacturing process. View Details
- October 1995 (Revised March 1997)
- Background Note
The National Information Infrastructure (A): The United States in Perspective
By: George C. Lodge, Jeffrey F. Rayport, Thomas A. Gerace and Afroze A Mohammed
- October 1995
- Background Note
Coordination: An Overview
By: Ananth Raman
Designed to accompany Module II of the first-year required course on Technology and Operations Management. Particularly useful in conjunction with Corning Glass Works: Erwin Automotive Plant, Toyota Motor Manufacturing, U.S.A., Inc., Johnson Controls, Automotive... View Details
- October 1995 (Revised July 1996)
- Case
Aspen Technology, Inc.: Currency Hedging Review
By: Peter Tufano
The chief financial officer of a rapidly growing U.S.-based software firm that sells its process-control software to industrial users around the globe must review the goals, strategies, and policies of the firm's currency hedging program. This review is prompted by... View Details
- fall 1995
- Article
Standard Setting Consortia, Antitrust, and High-Technology Industries
By: James J. Anton and Dennis A. Yao
Examines the antitrust treatment of private-sector standard setting in the U.S. Applicability of law and decision-making issues in high technology industries; Examination of cost-based facilitating theory; Approach to evaluate the reasonableness of a standard. View Details
- September 1995 (Revised March 1998)
- Case
Argentina's YPF Sociedad Anonima (B)
By: Michael Y. Yoshino and Carin-Isabel Knoop
YPF, a recently privatized and restructured Argentine-based oil company now turns its attention to international expansion and faces an opportunity to acquire Maxus, a troubled U.S. oil company. The case discusses whether the company should go ahead with the proposed... View Details
- September 1995 (Revised March 1998)
- Supplement
Argentina's YPF Sociedad Anonima (B-1)
By: Michael Y. Yoshino and Carin-Isabel Knoop
Supplements the (B) case. View Details
- September 1995 (Revised September 1998)
- Supplement
Argentina's YPF Sociedad Anonima (C)
By: Michael Y. Yoshino and Carin-Isabel Knoop
Supplements the (B) case. View Details
- September 1995 (Revised October 1995)
- Case
Morcorp/Toronto: The Percival Land
By: William J. Poorvu and John H. Vogel Jr.
Keywords: Canada
- September 1995
- Teaching Note
Choice Hotels International,1995 TN
By: Tarun Khanna
Teaching Note for (9-795-165). View Details
Keywords: United States
- September 1995 (Revised March 1999)
- Teaching Note
Canadian Airlines: Reservations About Its Future (A) and (B) TN
- September 1995
- Teaching Note
Constructing a Nation: The United States and Their Constitution, 1763-1792 TN
By: David A. Moss
Teaching Note for (9-795-063). View Details
- September 1995 (Revised October 1996)
- Case
Sunbeam Television (A)
By: V. Kasturi Rangan and E. Scott Lathrop
Sunbeam Television, owner of a television station in Miami (a Fox affiliate), buys Channel 7 (a CBS affiliate) in Boston. They bring to the Boston station the concepts and ideas of their Miami news product--that is, a crisp, content-based design rather than one... View Details